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דרושים Qa Tester Ui Testing Staff ב-Ey ב-הודו

מצאו את ההתאמה המושלמת עבורכם עם אקספוינט! חפשו הזדמנויות עבודה בתור Qa Tester Ui Testing Staff ב-India והצטרפו לרשת החברות המובילות בתעשיית ההייטק, כמו Ey. הירשמו עכשיו ומצאו את עבודת החלומות שלך עם אקספוינט!
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נמצאו 697 משרות
19.11.2025
EY

EY Business Consulting - Customer Experience Consultant Staff E India, Kerala, Kochi

Limitless High-tech career opportunities - Expoint
Part of a team of 5-10 professionals undertaking Customer and strategy domain-related projects, finding solutions to create unique and authentic customer experiences. Support the practice in winning in the market...
תיאור:

Your key responsibilities

  • Part of a team of 5-10 professionals undertaking Customer and strategy domain-related projects, finding solutions to create unique and authentic customer experiences
  • Support the practice in winning in the market by leading/supporting end-to-end development of proposals for CX or consulting related opportunities and be part of the client orals
  • Actively build consulting opportunities in the customer space across different sectors like Government & Public sector, Banking, Insurance, power & utilities.
  • Design CX Strategy, Target operating model design and Business process reengineering
  • Undertake CX transformation projects wherein you will benchmark and develop the To-be journey maps, personas, communication plan, CX initiatives and roadmap, Experience prototyping, Journey automation etc.
  • Develop the VoC program and support the clients in the roll out of the plan
  • Carry out CX assessment and quantify the CX score and identify a list of initiatives to improve the CX score at an organisational level
  • Design and revamp existing enterprise departments/policies/ procedures related to customers/users for improved efficiency, service quality and customer satisfaction improvement
  • Define the Marketing/Sales organization structure, Service blue printing, Customer segments and sales channels, alignment of business and sales strategy
  • Customer Marketing capabilities such as Channel management, products and service management, customer insights
  • Establish customer experience tracking and measuring metrics such as CSAT, NPS and CES
  • Identify areas of business where digital tools can be used to improve customer experience, such as chatbots, mobile apps, virtual reality etc.
  • Able to work under pressure to meet deadlines; must be able to analyse and prioritize assignments
  • Should have worked as a consultant in transformation and optimization assignments in Industries like GPS, RHC, Sports and Media, Energy, Oil & Gas, Telecom, Telecommunications and Media will be valuable for the role.

Skills and attributes for success

  • Good Research skills, report writing skills and exposure to analytics and various research tools will be a necessary expectation of this role.
  • Exposure or experience in Digital solutions in Customer/CRM/User-centric programs/ functions will be an added advantage.
  • Have a good fundamental understanding of Customer domain and functioning.
  • Support business development activities through both leading/participating in pursuits and developing strong relationships with existing clients
  • Participate actively in supporting the Senior Manager in building an industry-focused practice; Specialization in a specific sector will be an added advantage
  • Contribute in the development of intellectual capital in your industry of expertise
  • Be a part of project teams to provide solutions to unstructured problems

To qualify for the role, you must have

  • BE/B-Tech/MBA
  • 2-4 years of consulting work experience in Customer Domain projects
  • Strong PowerPoint and presentation skills.

Ideally, you’ll also have

  • Project management skills
  • Report writing, Customer handling, Strong interpersonal communication skills and experience in usage of analytical tools/ representations
  • Right attitude to understand and align organizational goals and priorities and assist in the implementation of strategic initiatives
  • Develops deep expertise in specialized research tools, databases and sources; may focus on specific digital and disruptive technologies (e.g., Blockchain, IoT, Artificial Intelligence etc.)
  • Willing to work on Sunday to Thursday working week and support MENA timings (11 AM – 8.30 PM), as preferred (supporting Middle East Clients)

What we look for

  • A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment
  • An opportunity to be a part of market-leading, multi-disciplinary team of business consultant professionals, in the integrated global business worldwide.
  • Opportunities to work with EY Business Consulting practices regionally/globally with leading businesses across a range of industries



EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

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19.11.2025
EY

EY TechOps - DE CloudOpsAMS GWPolicy Staff India, Maharashtra, Pune

Limitless High-tech career opportunities - Expoint
3-6 years Guidewire Billing Center Support. Guidewire Billing Center Support and Maintenance (Staff 3-6 years). Must be flexible to work in shifts (Rotational Shift – India Shift, UK Shift) and...
תיאור:

The opportunity

  • 3-6 years Guidewire Billing Center Support

Your key responsibilities

  • Guidewire Billing Center Support and Maintenance (Staff 3-6 years)
  • Must be flexible to work in shifts (Rotational Shift – India Shift, UK Shift) and On Call Support on a roster-ed rotational basis.
  • Contribute in various technical streams of Guidewire implementation project.
  • Manages the integration of Guidewire software with other external systems.
  • Design, modifies and implements Guidewire product suite.

Skills and attributes for success

  • Deep understanding of Guidewire framework, implementation, architecture and components.
  • Must have experience in GuideWire Billing Center 9.0 version+
  • Well versed in development streams - Configuration/Integration/Both
  • Strong knowledge in Guidewire platform (Gosu scripting / UI / Data Model)
  • Implementation of Rules (including UI Validation) using GOSU scripting.
  • Metadata Configuration of Rules (including UI Validation).
  • Integration with External Systems and Guidewire Platform supported integration techniques.
  • Working knowledge of Core Java, J2EE, XML, Web Services (SOAP/REST), ANT
  • Strong in SQL, Spring, Hibernate, Castor, any Enterprise Messaging System
  • Should have strong knowledge and experience on Tomcat and or Websphere/WebLogic
  • Real time knowledge and experience on enterprise system integration, preferably from Insurance domain background.
  • Experience in Insurance domain, preferably in Property & Casualty.
  • Should have understanding and experience of software development best practices.
  • Excellent business communication skills
  • Excellent leadership skills
  • Prior Client facing experience
  • Experience with tools like Service-now, JIRA, soap-ui, eclipse IDE, SVN, Jenkins.
  • Have understanding of service management and change management activities, along with SLAa and estimator tools.
  • Have exposure to working in shifts and on-call support.
  • Should have worked on incident management and problem management.

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

  • Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
  • Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
  • Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
  • Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
Show more

משרות נוספות שיכולות לעניין אותך

19.11.2025
EY

EY TechOps - DE CloudOpsAMS GWClaim Staff India, Karnataka, Bengaluru

Limitless High-tech career opportunities - Expoint
Guidewire Claim Centre Support with 3 to 6 Yrs. Guidewire Claim Center Support and Maintenance (Staff 3-6 years). Must be flexible to work in shifts (Rotational Shift – India Shift,...
תיאור:

The opportunity

  • Guidewire Claim Centre Support with 3 to 6 Yrs

Your key responsibilities

  • Guidewire Claim Center Support and Maintenance (Staff 3-6 years)
  • Must be flexible to work in shifts (Rotational Shift – India Shift, UK Shift) and On Call Support on a roster-ed rotational basis.
  • Experience in maintenance and support, maintenance, configuration, testing, integration, and deployment.
  • Manages the Guidewire CC Configuration and Integration.
  • Design, modifies and implements Guidewire product suite.

Skills and attributes for success

  • Deep understanding of Guidewire framework, implementation, architecture and components.
  • Must have experience in GuideWire Claim Center 9.0 version+
  • Well versed in development streams - Configuration/Integration/Both
  • Strong knowledge in Guidewire platform (Gosu scripting / UI / Data Model)
  • Implementation of Rules (including UI Validation) using GOSU scripting.
  • Metadata Configuration of Rules (including UI Validation).
  • Integration with External Systems and Guidewire Platform supported integration techniques.
  • Working knowledge of Core Java, J2EE, XML, Web Services (SOAP/REST), ANT
  • Strong in SQL, Spring, Hibernate, Castor, any Enterprise Messaging System
  • Should have strong knowledge and experience on Tomcat and or Websphere/WebLogic
  • Real time knowledge and experience on enterprise system integration, preferably from Insurance domain background.
  • Experience in Insurance domain, preferably in Property & Casualty.
  • Should have understanding and experience of software development best practices.
  • Excellent business communication skills
  • Excellent leadership skills
  • Prior Client facing experience
  • Experience with tools like Service-now, JIRA, soap-ui, eclipse IDE, SVN, Jenkins.
  • Understand service management and change management activities, along with SLAa and estimator tools.
  • Should have worked on incident management and problem management.

To qualify for the role, you must have

  • Guidewire CC Config
  • Gosu Scripting, UI & Data Models
  • Core Java, J2EE, XML, Web Services (SOAP/REST), ANT
  • SQL, Spring, Hibernate, Castor, any Enterprise Messaging System
  • Tomcat and or Web sphere/WebLogic.

Certification:

  • Guidewire CC (Good to have)
  • ITIL certification (Good to have)

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

  • Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
  • Success as defined by you : We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
  • Transformative leadership : We’ll give you the insights, coaching and confidence to be the leader the world needs.
  • Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
Show more

משרות נוספות שיכולות לעניין אותך

19.11.2025
EY

EY FS-RISK CONSULTING-SFT-CLO-STAFF India, Karnataka, Bengaluru

Limitless High-tech career opportunities - Expoint
Develop and implement custom Microsoft 365 solutions in Power Platform using Power Apps, Power Automate, Power Bi dashboards. Develop and implement MS SharePoint based workflow & storage solutions. Train and...
תיאור:

As a Supervising Associate, you will collaborate with business, reporting, and other teams to understand business requirements and perform data analysis. Get involved and Lead in project transitions from different teams, do enhancements and modification post transition when needed. You will work in more than one project with back end data architects and systems engineers to construct data objects necessary for supporting business requirements. You will also apply specialized knowledge to support the organization’s vision and direction, serving as your team's subject matter expert. Additionally, you will:

Roles & Responsibilities

  • Develop and implement custom Microsoft 365 solutions in Power Platform using Power Apps, Power Automate, Power Bi dashboards
  • Develop and implement MS SharePoint based workflow & storage solutions
  • Train and fine-tune the solutions for optimal performance
  • Perform testing and debugging as well as assist with (UAT) User acceptance testing
  • Identify and troubleshoot technical issues related to the MS solutions developed
  • Propose solutions to fix loopholes and bugs identified
  • Create user guides or documentation to guide users on the tools

Requirements

  • Bachelor’s degree in computer science, Software Engineering, or related field
  • Experience with Microsoft 365 products (Teams, SharePoint, Power Apps, Power Automate, Power BI, Dataverse, SQL).
  • Proficiency in AI-assisted development practices as part of the solution development toolkit.
  • A portfolio showcasing relevant projects
  • Ability to understand business requirements and translate them into technical implementation and create technical documentation
  • Familiarity with machine learning, artificial intelligence and natural language processing (NLP) concepts
  • Knowledge of other programming languages/technology from Microsoft Tech Stack and/or Python
  • Customer engagement skills to uncover the value of tech-enabled solutions.

Ideally, also have

  • Microsoft Certifications relevant to the role.
  • Experience with relational databases
  • Experience with Chatbot (Power Virtual agent) or knowledge of Python
  • Basic HTML
  • Understanding of integration technologies, APIs, and protocols
  • Experience developing/managing chatbot using virtual agent will be an asset
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משרות נוספות שיכולות לעניין אותך

19.11.2025
EY

EY TC-CS-CTM-Pen testing-Senior- E India, Kerala, Kochi

Limitless High-tech career opportunities - Expoint
Lead engagements from kickoff with clients through scoping engagements, penetration testing and reporting while adhering to the agreed scope and deadlines. Perform penetration testing which includes Network, web application, Mobile...
תיאור:

Attack & Penetration Testing - Senior

As part of our Cyber Security team, you shall perform penetration testing which includes internet, intranet, wireless, web application, social engineering and physical penetration testing. You shall also perform in-depth analysis of penetration testing results and create report that describes findings, exploitation procedures, risks and recommendations.

Your key responsibilities

  • Lead engagements from kickoff with clients through scoping engagements, penetration testing and reporting while adhering to the agreed scope and deadlines.
  • Perform penetration testing which includes Network, web application, Mobile app (both Android & iOS), APIs Cloud Security, Thick Client application, wireless, social engineering, physical penetration testing.
  • Execute penetration testing projects using the established methodology, tools and rules of engagements.
  • Execute red team assessments to highlight gaps impacting organizations security postures.
  • Identify and exploit security vulnerabilities in a wide array of systems in a variety of situations.
  • Perform in-depth analysis of penetration testing results and create report that describes findings, exploitation procedures, risks and recommendations.
  • Convey complex technical security concepts to technical and non-technical audiences including executives.
  • Perform technical quality reviews and conduct technical conversations directly with clients.
  • Keep uptodate with the latest techniques and concepts.
  • Confident with OWASP Top 10 and SANS Top 25 vulnerabilities and ability to effectively communicate methodologies and techniques with development teams
  • Utilize tools such as BurpSuite, Nessus, Nmap, Kali Linux, and Nessus for effective vulnerability assessment and penetration testing.
  • Understanding and experience with Active Directory attacks.
  • Stay up-to-date with the latest security threats, vulnerabilities, and best practices in vulnerability management. Knowledge of AI in Pentest, TCP/IP, OSI Layer, IPv4 & IPv6, Network Protocols and Wireless Communication skills preferred.
  • Working knowledge with any scripting languages (e.g. Python, Perl, PHP, Ruby) to develop automated solutions that mitigate risks throughout the organization.
  • Support SDLC and agile environments with application security testing and source code reviews.
  • Serve as a mentor and guide to junior pen testers, sharing your knowledge, skills, and best practices to nurture their growth and development.
  • Provide technical expertise and guidance to clients on remediation strategies and security best practices.

Skills and attributes for success

  • In-depth understanding of OWASP Top 10 vulnerabilities and their mitigation strategies. Good understanding of enterprise security controls in Active Directory / Windows environments
  • Good to have knowledge in AI in pentest
  • Understanding of TCP/IP network protocols.
  • Understanding of network security and popular attacks vectors.
  • Experience with Operation Technology / Internet of Things, Cloud technologies (AWS, Azure, GCP), Active Directory and 802.1x penetration testing
  • Strong understanding of security principles, policies, and industry best practices
  • Proven ability to lead client engagements, build strong client relationships, and deliver exceptional results.
  • Excellent communication and presentation skills, both written and verbal.
  • Demonstrated thought leadership in the cybersecurity field through publications, speaking engagements, or contributions to industry forums.
  • Exceptional problem-solving skills, strategic thinking, and the ability to influence and lead.

To qualify for the role, you must have

  • BE/ B.Tech/ MCA or equivalent
  • Minimum of 3 years of work experience in penetration testing which may include at least three of the following: Network, web application Mobile app (Android & iOS), Thick client, APIs, wireless, social engineering, physical and Red Team assessments.
  • One of the following certifications: OSCP, OSCE, OSEP, OSWE, CREST, CRTE, eCPTX, or eWPTX
  • Knowledge of Windows, Linux, UNIX, any other major operating systems.
  • 3-9 years of work experience in Strategy and Operations projects
  • Team management skills are preferred.
  • Conduct technical discussions and perform technical Quality reviews.
  • Familiarity with OWASP methodologies and application security vulnerabilities.
  • Exceptional ability to educate and guide application developers in security best practices.
  • Excellent communication, presentation, and interpersonal skills.
  • Strong Word, Excel and PowerPoint skills.

Ideally, you’ll also have

  • Project management skills
  • Certifications: OSCP, OSCE, CRTP, CRTO, CISSP, GPEN, GWAPT.

What we look for

Who can perform penetration testing which includes internet, intranet, wireless, web application, social engineering and physical penetration testing and provide analysis for the testing results.

You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:

  • Support, coaching and feedback from some of the most engaging colleagues around
  • Opportunities to develop new skills and progress your career
  • The freedom and flexibility to handle your role in a way that’s right for you



EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Show more

משרות נוספות שיכולות לעניין אותך

19.11.2025
EY

EY Staff Network optimization-Logistics- E India, Karnataka, Bengaluru

Limitless High-tech career opportunities - Expoint
You will work with the extended team and/or client to design and deliver actionable logistics/supply chain transformation projects. You will contribute to the development of new solution assets and sector-related...
תיאור:

Your key responsibilities:

At least 2-4 years within the relevant domain of operations research across industries and work experience providing advanced analytics solutions in a commercial setting.

  • You will work with the extended team and/or client to design and deliver actionable logistics/supply chain transformation projects.
  • You will contribute to the development of new solution assets and sector-related logistics/analytics products.
  • Primary roles will be (but not limited to):
  • Logistics analysis and operational improvement:
    • Deliver solutions to logistics problems around transportation and warehouse operations, logistics control towers, and supply chain design.
    • Able to understand the detailed logistics processes and perform process assessment, process improvement, and KPI reporting.
    • Able to contribute to the creation and implementation of best practices in logistics vision, strategy, policies, processes, and procedures to aid and improve operational performance.
    • Have in-depth understanding of key warehouse functions such as picking, shipping, waving, receiving, cycle counts, inventory management, replenishment, slotting, and so on.
    • Have in-depth understanding of key Transportation functions/features such as Optimization and Load Building, Execution, Tariffs, Finance management, Order Management, Fleet Management, Freight audit and payment, Warehouse dock scheduling and appointment management.
  • Data transformation and analytics:
    • Strong analytical thinking and problem-solving skills with the ability to collect, organize, analyze and disseminate insights.
    • Able to transform data from multiple sources, such as ERPs, tracking platforms, and operational reports, in order to conduct logistics analyses.
    • Perform logistics specific data analytics such as logistics spend analysis, freight leakage, and transportation and warehousing operational efficiency will be beneficial.
    • Create visualizations of KPIs & alerts using any tool.
  • Communication & Client Relations:
    • Communicate effectively with clients, supply chain partners, vendors etc. considering various stakeholders’ perspectives.
    • Support the team with running multiple scenarios as per requirement.
    • Perform root cause analysis to generate insights. Conduct deep-dive analysis on recurring issues and solve those.
    • Generate insights on optimization and growth opportunities based on outputs on an ongoing basis and present them.

General skills to have:

  • Hands-on experience with Supply Chain Visibility platforms such as GT Nexus and BY Luminate Control Tower; experience with real-time transportation visibility platforms like 4kites and Project 44 will be beneficial.
  • Good to have knowledge of R/Python, SQL, Excel, any BI tool (Tableau/Qlikview/Power BI/Alteryx).
  • Proven experience in greenfield analysis, network optimization and design consulting.
  • Proficiency in Coupa (LLamasoft) supply chain guru, AIMMS, Anylogistix, and other relevant network optimization tools.
  • Ability to prepare and deliver presentations for clients and management is an essential part of the role.
  • Consulting experience will be considered a plus.
  • Effective communication skills and experience in the client-facing role are required.
  • Ability to work independently, self-motivated, and highly focused individual capable of handling ambiguity would be the best fit for this role.

Qualifications

  • MBA (Supply Chain/ Operations) from Tier-1 institutes with 2-4 years of relevant business/consulting experience in logistics function is crucial.
  • Engineering degree from a reputed institute.
  • Project management skills is a plus
  • Ability to prepare and deliver presentations for clients and management.
  • Ability to influence senior leaders/partners/C-suite executives.

What we look for

  • A Team of people with business acumen, technical experience, and enthusiasm to learn new things in this fast-paced environment.
  • An opportunity to be a part of a motivated, multi-disciplinary team of 2500 + professionals, in the global supply chain business worldwide.
  • Opportunities to work with EY Supply Chain practices globally with leading businesses across a range of industries.

You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:

  • Support, coaching, and feedback from some of the most engaging colleagues around.
  • Opportunities to develop new skills and progress your career.
  • The freedom and flexibility to handle your role in a way that’s right for you.



EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Show more

משרות נוספות שיכולות לעניין אותך

19.11.2025
EY

EY Testing-Automation-Senior- E India, Karnataka, Bengaluru

Limitless High-tech career opportunities - Expoint
Framework Architecture development/enhancement. Building Framework components and libraries. Strong Experience in Automating Web Application Testing using Selenium Webdriver with TestNG Framework. Strong knowledge on webservice automation using Rest Assured. Strong...
תיאור:

As an Automation Test Engineer, you will be accountable & responsible to perform automation expediency, suggest automation approaches, build automation framework, automate manual test cases, maintain and execute regression tests ensuring all automation needs are properly met and aligned to the customer expectation. The role demands expertise on automation tools like Selenium, Protractor. Candidate should have knowledge on TestNG and Cucumber BDD Frameworks to conduct automation testing on web and mobile applications. Should be expert in Java. Added advantage to have knowledge on vb scripting and pythonYour

Skills and attributes for success

  • Framework Architecture development/enhancement
  • Building Framework components and libraries
  • Strong Experience in Automating Web Application Testing using Selenium Webdriver with TestNG Framework
  • Strong knowledge on webservice automation using Rest Assured
  • Strong knowledge on Protractor
  • Knowledge on Mobile application testing using appium
  • Designing & Implementing Test Automation Strategy
  • Creating Automation Test Plan and getting approvals
  • Automation Framework Design and Implementation
  • Creating, Organizing, and managing Test Automation Resources
  • Creating, Enhancing, debugging and Running Test Cases
  • Providing Automation Test Estimations
  • Organizing, monitoring defect management process
  • Handling changes and conducting Regression Testing
  • Finding solutions for Object Identification issues and error handling issues
  • Generated Test Summary Reports
  • Co-coordinating Test team members and Development team in order to resolve the issues
  • Interacting with client-side people to solve issues and update status
  • Able to lead team across geographies
  • Actively take part in providing automation trainings in the company


To qualify for the role, you must have

  • BE/BTech/MCA/M.Sc
  • 5-10 years of automation consulting experience across multiple platforms and varied domains
  • At least 5 years of experience in any of the automation tools is a must – Selenium, UFT, Protractor


Ideally, you’ll also have

  • Hands on experience in developing frameworks on selenium frameworks like TestNG, Cucumber, Appium, Rest Assured
  • Created QA Strategy and automation approach from scratch, Articulates value, ROI of automation to clients. Experience in conducting proof-of-concepts and Tool selection Should have played the role of an individual contributor, interfacing with the clients and address their business needs
  • Should have excellent communication skills & should be able to articulate concisely & clearly
  • Should be ready to do an individual contributor as well as Team Leader role

What we look for

At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are.
You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:

  • Support, coaching and feedback from some of the most engaging colleagues around
  • Opportunities to develop new skills and progress your career
  • The freedom and flexibility to handle your role in a way that’s right for you

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Show more

משרות נוספות שיכולות לעניין אותך

Limitless High-tech career opportunities - Expoint
Part of a team of 5-10 professionals undertaking Customer and strategy domain-related projects, finding solutions to create unique and authentic customer experiences. Support the practice in winning in the market...
תיאור:

Your key responsibilities

  • Part of a team of 5-10 professionals undertaking Customer and strategy domain-related projects, finding solutions to create unique and authentic customer experiences
  • Support the practice in winning in the market by leading/supporting end-to-end development of proposals for CX or consulting related opportunities and be part of the client orals
  • Actively build consulting opportunities in the customer space across different sectors like Government & Public sector, Banking, Insurance, power & utilities.
  • Design CX Strategy, Target operating model design and Business process reengineering
  • Undertake CX transformation projects wherein you will benchmark and develop the To-be journey maps, personas, communication plan, CX initiatives and roadmap, Experience prototyping, Journey automation etc.
  • Develop the VoC program and support the clients in the roll out of the plan
  • Carry out CX assessment and quantify the CX score and identify a list of initiatives to improve the CX score at an organisational level
  • Design and revamp existing enterprise departments/policies/ procedures related to customers/users for improved efficiency, service quality and customer satisfaction improvement
  • Define the Marketing/Sales organization structure, Service blue printing, Customer segments and sales channels, alignment of business and sales strategy
  • Customer Marketing capabilities such as Channel management, products and service management, customer insights
  • Establish customer experience tracking and measuring metrics such as CSAT, NPS and CES
  • Identify areas of business where digital tools can be used to improve customer experience, such as chatbots, mobile apps, virtual reality etc.
  • Able to work under pressure to meet deadlines; must be able to analyse and prioritize assignments
  • Should have worked as a consultant in transformation and optimization assignments in Industries like GPS, RHC, Sports and Media, Energy, Oil & Gas, Telecom, Telecommunications and Media will be valuable for the role.

Skills and attributes for success

  • Good Research skills, report writing skills and exposure to analytics and various research tools will be a necessary expectation of this role.
  • Exposure or experience in Digital solutions in Customer/CRM/User-centric programs/ functions will be an added advantage.
  • Have a good fundamental understanding of Customer domain and functioning.
  • Support business development activities through both leading/participating in pursuits and developing strong relationships with existing clients
  • Participate actively in supporting the Senior Manager in building an industry-focused practice; Specialization in a specific sector will be an added advantage
  • Contribute in the development of intellectual capital in your industry of expertise
  • Be a part of project teams to provide solutions to unstructured problems

To qualify for the role, you must have

  • BE/B-Tech/MBA
  • 2-4 years of consulting work experience in Customer Domain projects
  • Strong PowerPoint and presentation skills.

Ideally, you’ll also have

  • Project management skills
  • Report writing, Customer handling, Strong interpersonal communication skills and experience in usage of analytical tools/ representations
  • Right attitude to understand and align organizational goals and priorities and assist in the implementation of strategic initiatives
  • Develops deep expertise in specialized research tools, databases and sources; may focus on specific digital and disruptive technologies (e.g., Blockchain, IoT, Artificial Intelligence etc.)
  • Willing to work on Sunday to Thursday working week and support MENA timings (11 AM – 8.30 PM), as preferred (supporting Middle East Clients)

What we look for

  • A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment
  • An opportunity to be a part of market-leading, multi-disciplinary team of business consultant professionals, in the integrated global business worldwide.
  • Opportunities to work with EY Business Consulting practices regionally/globally with leading businesses across a range of industries



EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

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בואו למצוא את עבודת החלומות שלכם בהייטק עם אקספוינט. באמצעות הפלטפורמה שלנו תוכל לחפש בקלות הזדמנויות Qa Tester Ui Testing Staff בחברת Ey ב-India. בין אם אתם מחפשים אתגר חדש ובין אם אתם רוצים לעבוד עם ארגון ספציפי בתפקיד מסוים, Expoint מקלה על מציאת התאמת העבודה המושלמת עבורכם. התחברו לחברות מובילות באזור שלכם עוד היום וקדמו את קריירת ההייטק שלכם! הירשמו היום ועשו את הצעד הבא במסע הקריירה שלכם בעזרת אקספוינט.