דרושים Cbs-bmc-content Services - Supervising Associate-copywriting ב-Ey ב-India, Thiruvananthapuram

Role Type Assigned Support / Associate

We are looking for Executive Assistant who would be required to work in a team environment in delivering the secretarial needs of the global EY office senior management team such as diary management, calendar management, travel management, documentation, tool support and other administrative requirements that may arise on a need basis.

Your key responsibilities

• The primary role and responsibility of this position will be to work in a team environment and deliver administrative services including, but not limited to
• Diary Management - Provide support to the project team members on maintaining and managing key project meetings and the meeting location
• Calendar Management - Maintaining project team’s calendar to showcase all key events that needs to be planned.
• Meetings Management - Working closely with the project teams and other stakeholders in scheduling/organizing the meeting or conference call
• Travel Management - Support the project team members in booking the travel tickets
• Workshop or Area visit Plan - Help in planning the agenda, for workshops/area visits by handling the logistics of stay, food and printing, etc.
• Documentation - Recording the minutes of the meeting with clear emphasis on the key action points from the meeting. Maintaining the project database and ensure all documentations are captured and organized for ease of access.
• Training Management - Provide support in setting up training by sending out invites, enabling cut-off point for training sessions, issuing confirmations and/or offering alternative dates. Supplement delegates with correct pre-work and sessions
• Tool Support and administration – Administrative support on various internal/external tools used across EY offices
• Data Processing and administration - Data capture, processing and administration of business information

Skills and attributes for success

• The role requires someone who can manage several concurrent activities, with strong multi-tasking, prioritization, organizational and time management skills.
• Administration and organization
  • Enjoys problem solving
  • Able to prioritize effectively
  • Strong project coordination skills
  • Comfortable using IT systems
• Interpersonal skills
  • Excellent written and oral communication skills
  • A strong team player who is comfortable working collaboratively with others
  • Must be able to work virtually, and independently
  • Able to be diplomatic when dealing with clients
• Flexibility
  • Respond well to deadlines and work outside of normal hours when required
  • Comfortable working on several activities concurrently
  • Able to work in a rapidly changing environment and prioritize accordingly
• Key attributes
  • Professional and diplomatic communicator
  • Quality focused and takes pride in paying attention to detail
  • Self-starter, who can manage with minimal direction
  • Able to interact with senior management
  • Extremely organized and enjoys administration
  • Able to work in a team arrangement
  • Demonstrated experience in MS Office (Word, Excel & PowerPoint) and fair knowledge of MS Outlook

To qualify for the role, you must have

Any graduate or Postgraduate

Ideally, you’ll also have

• 1 to 4 Years
• At least a year of experience working in a team environment handling virtual secretarial services is preferred
• Good command over English (written & spoken) is mandatory

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success, as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership : We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture : You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

You will primarily have 3 responsibilities:

• Technology Architecture : As a technology leader possessing a robust understanding of technology and its application in driving business outcomes, you will offer architectural thought leadership and determine the feasibility of technical deliveries. You will propose the integration of diverse technology solutions as necessary for the most critical business solution implementations, drawing from the range of available EY Client Technology products, tools, processes, and the Partner ecosystem. Your responsibility includes developing technology architectures for Managed Services (MS) solutions in areas such as technology selection, reuse, architecture standards, design patterns, integration, and infrastructure service components. Additionally, you will need to adopt Client Technology (CT) practices such as Project Impact Assessment (PIA), Business Impact Analysis (BIA), Information Security (InfoSec), Accessibility, and Experience Design (XD).
• Lead Architecture Review Board: Liaise with a wide variety of internal stakeholders namely product owners (CT Technology Officers and product managers), Offering Owners (in the Service Lines), CT Delivery teams and service line delivery and GDS (Global Delivery Services), design and govern the architecture blueprints for the key managed services priority solutions. You will lead the Architecture Review Board to ensure the high quality of architectural deliverables, standardize the review process across Service Lines (SLs), and reduce variability in architectural decisions. Additionally, you are tasked with creating a central repository of architecture decision records to glean insights, facilitate knowledge sharing, and promote the reuse of these insights across different SLs and portfolios.
• Client Interaction : As a trusted advisor, you are responsible for gathering technology related requirements from the client and engagement team by liaising with Technology solution leaders, then translating these into a technology architecture and solution that aligns with the objectives and architectural principles established by the managed services service lines and engagement teams. This is achieved by drawing upon your extensive technical knowledge, experience, and a profound understanding of both the project's scope and EY's technology capabilities, including Client Technology and the Partner ecosystem. As a technical leader, you act as a liaison among business partners, delivery leadership, and project stakeholders.

Essential Functions of the Job:

• Design integration architecture for mid to large-scale managed services opportunities, focusing on priority solutions.
• Lead Managed Services Technology Design Authority
• Design & architect normative technology blueprints powered by Data & AI
• Provide thought leadership as an Enterprise Architecture specialist, collaborating with service line sales and business teams during the design of new solutions and support throughout the deal development, pursuit, and closure phases.
• Hands-on creation of end-to-end solution architecture that aligns with the overall Enterprise Architecture (EA) and the IT Roadmap of specific clients.
• Employ an "outside-in" approach to ensure objective analysis and provide actionable architectural recommendations by integrating available technology solutions or partnering with vendor solutions.
• Develop both the current As-is Architecture and the Transition Architecture, including roadmap steps to achieve the Target Architecture (e.g., moving from on-premises to cloud hosting, transitioning from a monolithic architecture to a microservices architecture).
• Apply TOGAF and SAFe principles to architecture design and implementation.
• Integrate all architecture disciplines (Business, Data, Application, Integration, Technology, and Security) following TOGAF guidelines.
• Understand the impact of emerging technologies, their potential, and how the business and IT can capture value from them.
• Support Technology Solution Leads and assist with reviews through the Architecture Review Board as needed.
• Actively contribute to the development of the Architecture community and promote good architectural practices.
• Build an integration architecture team by recruiting and onboarding new architects.
• Maintain relationships with relevant delivery and competence centre teams, ensuring that implemented architecture solutions adhere to approved designs throughout the application lifecycle.
• Engage with stakeholders on architecture issues and strategic improvements where expertise is required.
• Coach technology solution leads and deal solution designers during the deal support phase.
• Work proactively to identify, communicate, mitigate, and resolve architecture issues and risks. If solutions cannot be fully compliant with standards, seek input from the relevant function for step-out approval.
• Contribute to shaping RFP responses and provide sharp insights from technical experience.
• Collaborate with Operations Leads, Delivery Managers and technology product managers to hand over detailed architecture plans after deal closure and oversee delivery implementation.

Knowledge and Skills Requirements:

• Strong tech background – stints in delivery, architecture & strategy or being associated with a technology focused organization
• Deep technical expertise in IT infrastructure, including cloud services, networking, storage, and security
• Proficiency in designing, implementing, and managing scalable, high-availability systems
• Experience with automation tools and DevOps methodologies
• Ability to lead and mentor technical teams, ensuring knowledge transfer and skill development
• Strategic thinking and planning abilities, with a focus on long-term technical vision and business goals
• Understanding of enterprise architecture frameworks and their application to integration solutions
• Ability to create and maintain comprehensive documentation for integration architectures and designs
• Commitment to staying current with emerging technologies and industry trends
• Knowledge of compliance standards and regulations relevant to managed services
• Proficiency in one or more programming languages relevant to integration (e.g., Java, Python, C#)
• Experience with integration platforms and middleware technologies (e.g., ESB, API gateways)
• Seasoned experience with containerization and orchestration technologies (e.g., Docker, Kubernetes)
• Knowledge of API design and management, including RESTful services and SOAP
• Understanding of message queuing services and event-driven architecture
• Good Communication Skills in English both written and spoken. Ability to interact with a global audience of customers, partners and a global team
• Good business acumen with outstanding ability in developing strategic ongoing customer relationships, gaining trust of stakeholders and respect for the company through technical leadership
• Ability to identify technical risks before they occur and to develop mitigation and avoidance strategies
• Organized and methodical. Ability to initiate, plan and develop according to plan though coping with a level of uncertainty and risk
• Rigorous, thorough and with a taste for detail
• Leadership & negotiating skills and ability to drive change using influence and networking

Other Requirements:

• TOGAF Certified and proven experience in designing multiple complex architectures
• Experience with cloud computing services and architectures (e.g., AWS, Azure, GCP)
• Familiarity with data formats such as XML, JSON, and Avro
• Expertise in data modeling and database design, both relational and NoSQL
• Knowledge of DevOps practices and CI/CD pipelines to streamline integration processes
• Strong experience in offshore/onsite working model and working with different geographies and cultures
• Certifications and/or experience in Agile Delivery and DevOps would be desirable
• Architectural certifications like TOGAF or IASA is desirable
• Knowledge on service management framework, especially on areas of service strategy and design (ITIL V3/V4) would be an added advantage
• Regular international and domestic travel

Education:

• BS/MS/MCA in Computer Science, Engineering, or a related field.

Experience:

• 20+ years of technology, architecture & thought leadership.

Job Summary:

GDS runs the Account Centricity Program (ACP) for the MENA region that directly complements efforts to grow GDS Client Services support for the region in alignment with the overall firm’s account centric strategy. The ACP Supervising Associate is expected to help with oversee and drive various activities – operational and strategic – both at a program level and account level to ensure the success of the program. The role will be a strategic and operational anchor for the program within the GDS MENA unit.

Account/Sector-Level

• Coordinate GDS account calls, GDS sector connects, and MENA account/sector leadership connects and support in their delivery
• Govern relationship management activities with account/sector stakeholders in MENA. Monitor and report relationships strength and progress
• Tack high-value opportunities and wins, and drive traction with identified opportunities and action items
• Research and analyse account/sector level information leveraging reports (internal and external) and internal research databases to share actionable insights with account/sector leads
• Prepare high quality research reports and presentations on account or sector related topics
• Develop and circulate account-specific news digests for GDS, and quarterly account/sector newsletters for MENA
• Support in coordinating and delivering account/sector strategy events, client visits and workshops
• Maintain trackers for stakeholder connects, account team changes, and client engagement information

Program-Level

• Own and manage the ACP PMO reporting process, including monthly KPI scorecards, dashboards, and performance summaries
• Lead process automation/ improvement initiatives associated with opportunity management, account team coordination, reporting, etc.
• Independently coordinate and drive program onboarding calls and community calls
• Manage Power BI dashboards and work with support team for enhancements and issue fixes
• Prepare reports and intelligence packs leveraging data and information from multiple sources
• Drive regular performance review connects with account leaders, SL/competency leaders, and GDS/MENA leadership
• Support in coordinating and delivering annual planning workshops, quarterly all hands meet, learning programs, etc.
• Support in program communications, leadership presentations, and strategic initiatives

Professional

• Strong stakeholder management skills, with experience collaborating across teams/business units
• Strong communications skills – written and oral – to be able to articulate ideas and messages impactfully
• Strong project management skills
• Strong presentation development skills to visually and narratively represent information and concepts in a compelling and structured manner
• Good research skills and working knowledge of proprietary research tools/databases
• Comfortable with number crunching and data interpretation, and be able to synthesize complex data into actionable insights
• Good strategic mindset with the ability to connect dots across functions, initiatives, and business priorities
• Proactive approach to process optimization and innovation at work
• Strong problem-solving skills to investigate and resolve issues/bottlenecks
• Working knowledge of account management and associated industry best practices would be highly desirable

Behavioural

• The ideal candidate should be a hustler – proactive, nimble in action, self-driven requiring minimal supervision, and agile to manage multiple competing and sometime shifting priorities
• Good critical thinking and logical reasoning skills to develop alternatives and advise best suited solutions to problems
• High attention to detail
• Ability to work efficiently both independently and within teams, including virtual teams
• Maturity and confidence to interact with leaders at Senior Manager and above levels

Technical

• Advanced proficiency in MS Office suite – Excel, PowerPoint, and Word.
• Good proficiency in CoPilot or other proprietary GenAI tools
• Working knowledge of any automation and data visualization tools like R/Python/Tableau/Power BI is desirable.

Supervision Responsibilities:

• None currently, but may be added in future
• Work Experience and Educational Requirements:

Education:

• Graduation in any stream, but preferably in Engineering or Business Administration
• Post-Graduation: Not mandatory, but a full-time MBA (or equivalent) will be an added advantage

Work Experience:

8-10 years of experience working in Strategy/ Business Operations/ Project Management/ Growth/ Research roles

Experience working in large professional services organization preferred

Other Requirements:

• Flexibility in working hours to accommodate workload and multiple time zones as needed.
• The role will be based out of Trivandrum

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

We are looking for a skilled proofreader with a strong eye for detail and incredible grasp over language. In this role, you will proofread financial documents across various industry sectors to verify that spelling, punctuation and formatting are correct and consistent. You will also consult with customers on correct proofreading standards, client-specific requests and standard EY styles. You will also engage directly with clients regularly to ensure their unique specifications are met.

Your key responsibilities

• Proofread original document to detect and mark up for correction any typographical, grammatical or mathematical errors
• Review documents for layout of text and graphics, and check for compositional errors
• Check for grammar, use of language, consistent presentation of names/acronyms, and verify footing and cross-footing of financial statements
• Track any changes, and use comparison/merge functionality in Microsoft Word, commenting and editing tools in Adobe Acrobat/PDF-XChange, various tools supporting digital projects and other tools
• Understand and strictly adhere to EY quality standards and procedures, including Creative Services Group (CSG) standards and guidelines
• Support quality assurance and quality controls within CSG
• Participate as a team player in planning, scheduling and production
• Help train new proofreaders
• May cross-train staff in additional CSG functions, to provide flexibility of resources
• Utilize the CSG database, to confirm that all time and materials are billed correctly, and that project instructions and customer interactions are fully documented
• Develop team momentum by being a good team member and/or leader, promoting and sharing leading practices with CSG staff
• Gain advanced knowledge of the EY brand, and raise awareness

Skills and attributes for success

• Advanced and strong knowledge of English language
• Deft understanding of spelling, grammar, punctuation and use of style manuals
• Strong communication, interpersonal and teamwork skills
• Ability to perform under pressure, within tight deadlines
• Moderate understanding of mathematics and accounting functions
• Good decision-making capabilities and the ability to work independently
• Exceptional attention to detail and a focused approach to work

To qualify for the role, you must have

• Bachelor’s or Master’s degree, preferably in English Literature or Mass Communication
• At least 5-6 years of relevant experience, with a proven track record of delivering high-quality proofread output

Ideally, you’ll also have

• Experience in publishing/translation/communications services or in an accounting or legal firm
• Experience in reviewing financial documents
• Aptitude and willingness to continually expand your core skillset

Technologies and tools

• Advanced knowledge of Microsoft Word, Microsoft Excel, PowerPoint, Adobe Acrobat/PDF-XChange
• Knowledge in Project Management tools and methods

What we look for

• A motivated self-starter who can adapt to a constantly changing and growing business environment with minimal supervision
• Ability to deliver high-quality, client-ready output with minimal supervision, ensuring attention to detail
• Review team members' deliverables, providing constructive feedback to ensure quality and accuracy, as needed
• Excellent English communication skills, both written and oral, with the ability to interact effectively with senior stakeholders
• Commitment to promoting proofreading excellence through constructive feedback on current practices and the identification of opportunities for improvement
• Exceptional at problem-solving, solution-driven and customer service focused
• Good organization and administration skills
• Excellent work ethic and the ability to thrive in a time-sensitive environment
• Flexible and adaptable to fluctuating workflow levels and timings

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success, as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership : We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture : You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

We are looking for Executive Assistant who would be required to work in a team environment in delivering the secretarial needs of the global EY office senior management team such as diary management, calendar management, travel management, documentation, tool support and other administrative requirements that may arise on a need basis.

Your key responsibilities

The primary role and responsibility of this position will be to work in a team environment and deliver administrative services including, but not limited to

• Diary Management - Provide support to the project team members on maintaining and managing key project meetings and the meeting location
• Calendar Management - Maintaining project team’s calendar to showcase all key events that needs to be planned.
• Meetings Management - Working closely with the project teams and other stakeholders in scheduling/organizing the meeting or conference call
• Travel Management - Support the project team members in booking the travel tickets
• Workshop or Area visit Plan - Help in planning the agenda, for workshops/area visits by handling the logistics of stay, food and printing, etc.
• Documentation - Recording the minutes of the meeting with clear emphasis on the key action points from the meeting. Maintaining the project database and ensure all documentations are captured and organized for ease of access.
• Training Management - Provide support in setting up training by sending out invites, enabling cut-off point for training sessions, issuing confirmations and/or offering alternative dates. Supplement delegates with correct pre-work and sessions
• Tool Support and administration – Administrative support on various internal/external tools used across EY offices
• Data Processing and administration - Data capture, processing and administration of business information

Skills and attributes for success

The role requires someone who can manage several concurrent activities, with strong multi-tasking, prioritization, organizational and time management skills.

• Administration and organization
• Enjoys problem solving
• Able to prioritize effectively
• Strong project coordination skills
• Comfortable using IT systems
• Interpersonal skills
• Excellent written and oral communication skills
• A strong team player who is comfortable working collaboratively with others
• Must be able to work virtually, and independently
• Able to be diplomatic when dealing with clients

Flexibility

• Respond well to deadlines and work outside of normal hours when required
• Comfortable working on several activities concurrently
• Able to work in a rapidly changing environment and prioritize accordingly

Key attributes

• Professional and diplomatic communicator
• Quality focused and takes pride in paying attention to detail
• Self-starter, who can manage with minimal direction
• Able to interact with senior management
• Extremely organized and enjoys administration
• Able to work in a team arrangement
• Demonstrated experience in MS Office (Word, Excel & PowerPoint) and fair knowledge of MS Outlook

To qualify for the role, you must have

• Any graduate or Postgraduate

Ideally, you’ll also have

• 1 to 4 Years
• At least a year of experience working in a team environment handling virtual secretarial services is preferred
• Good command over English (written & spoken) is mandatory

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success, as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

Identity and Access Management (IAM) organization, a part of Information Security which, enables over 330,000 individuals across 140+ countries to access systems and information securely. As a member of the Identity and Access Management (IAM) team this position will contribute towards execution of an IAM roadmap that meets security requirements, including but not limited to security for, a complex Active Directory (AD) environment, hybrid cloud deployment, mobile computing, policy driven security, SSO, identity lifecycle management, and federation focusing on multiple protocols.

Skills and attributes for success

• Problem-solver with the ability to think creatively
• Deep understanding of Active Directory Domain Services (ADDS), Active Directory Lightweight Directory Services (ADLDS) and Active Directory Rights Management Services (ADRMS)
• Deep understanding of Windows Server 2016
• Deep understanding of Domain Name System (DNS)
• Deep understanding of Azure Active Directory (AAD)
• Understanding of System Center Operations Manager and Configuration Manager (SCOM and SCCM)
• Experience working in a multi forest environment
• Understanding of networking and network packet capture analysis
• Experience with Splunk
• Strong knowledge of PowerShell scripting and ability to navigate in a Server Core environment
• Strong English verbal and written communication skills
• Ability to work on projects and understanding of project management terminology
• Ability to work independently as well as within a team and to collaborate with various teams like Engineering and Architecture
• Ability to embrace change and adjust priorities or processes and approach as needed
• Highly self-motivated, directed, and can work independently without supervision in a high-pressure environment
• Flexibility and a good sense of work/life balance
• Knowledge of ITIL processes
• Knowledge of Agile methodologies

To qualify for the role, you must have

• Degree in Computer Science or related field or equivalent work experience
• Minimum of 5 years’ experience in Information Systems in a related role, with tangible, relevant, and demonstrated operation experience with Identity Management Solutions
• 3 years' of demonstrated experience with Active Directory Infrastructure components and Azure Active Directory components.

What we offer

As part of this role, you will work in a highly coordinated, globally diverse team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer:

• Continuous learning: You will develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We will provide the tools and flexibility, so you can make a significant impact, your way.
• Transformative leadership: We will give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You will be accepted for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.