דרושים Sr Customer Payment Credit Services Specialist ב-Aligntech ב-United Kingdom, Metropolitan Borough Of Solihull

Providing clinical customer support to orthodontists and general dentists in the areas of case assessment, treatment evaluation, ClinCheck support and troubleshooting. Investigating and Analysing of Clinical-related customer inquiries, complaints and...

inquiries,requestsand complaintsreceived via phone, e-mail, or any other communication channel. Actasthevoiceofthecustomerbyprovidingideas andsuggestionstoimprovetheoverallbusiness,improvecustomerexperienceand/orspecificcustomerinquiries. Be atrustedadvisortointernalandexternalcustomersregardingallkindsof(operational)topics. Be alert to trends in requests and issues reported by customers. Workcloselywiththecommercialorganizationtoensurehighcustomersatisfactionandsmoothendtoendprocessexecution. Provide inputtoCustomerSuccessManager/ Supervisorregarding training...

Secure on-time Customer payments and provide them with requested documents. Facilitate the identification and resolution of any customer disputes. Handle incoming and outgoing calls (internal as well as external). Daily...

inquiries,requestsand complaintsreceived via phone, e-mail, or any other communication channel. Actasthevoiceofthecustomerbyprovidingideas andsuggestionstoimprovetheoverallbusiness,improvecustomerexperienceand/orspecificcustomerinquiries. Be atrustedadvisortointernalandexternalcustomersregardingallkindsof(operational)topics. Be alert to trends in requests and issues reported by customers. Workcloselywiththecommercialorganizationtoensurehighcustomersatisfactionandsmoothendtoendprocessexecution. Provide inputtoCustomerSuccessManager/ Supervisorregarding training...

Secure on-time Customer payments and provide them with requested documents. Facilitate the identification and resolution of any customer disputes. Handle incoming and outgoing calls (internal as well as external). Daily...