Technical Account Manager Google Cloud Customer Experience jobs
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JPM
JPMorgan Finance & Business Architecture Project / Program Manager Vi... United States, Delaware
Manage coverage responsibilities for Institutional and Corporate clients, focusing on flow and structured products. Identify, structure, price, and execute tailor-made hedging and financing solutions for clients. Collaborate with Trading, Structuring,...
Support the collection of user research and market analysis to inform the strategic product roadmap and provide insight on product features. Analyze, track, and evaluate product metrics across the product...
Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting...
Engage in multiple projects or initiatives throughout the project lifecycle, including researching new projects or business process changes. Critically evaluate information from various sources, reconcile conflicts, and break down complex...
Delivers an exceptional customer experience by acting with a customer-first attitude. Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships,...
Supervise all banquet events, including corporate meetings, conferences, and special occasions. Coordinate with Planners to understand event requirements and ensure client satisfaction is met. Collaborate with vendors, suppliers and purchasing...
Develop, enhance, and oversee implementation of the liquidity frameworks for US regulatory reports, internal stress testing and recovery and resolution planning (RLAP and RLEN), with a focus on Banking products....
Manage coverage responsibilities for Institutional and Corporate clients, focusing on flow and structured products. Identify, structure, price, and execute tailor-made hedging and financing solutions for clients. Collaborate with Trading, Structuring,...
Are you looking to join a world-class customer experience team? We are searching for a Technical Account Manager to join the Google Cloud Customer Experience team at Expoint, our tech industry job searching platform.
As a Technical Account Manager, you will be responsible for building and maintaining positive relationships with customers. When customers contact our team, you will be responsible for responding to questions, addressing product/service inquiries, and suggesting solutions to their problems. Working closely with product, engineering, sales, and marketing teams, you will provide deep product and technical expertise to identify solutions that best meet customers’ needs.
This is an excellent opportunity for someone passionate about customer experience and Google Cloud products. Through this role, you’ll become a trusted advisor and product evangelist to our customers. You’ll also contribute to the growth of the company and the development of our cloud products.
We’re searching for someone who is an excellent communicator, superb listener, and able to quickly respond to customer inquiries. You should be comfortable working with all levels of technical professionals, including developers, engineers, and IT administrators. You must have strong knowledge of Google Cloud products and services and have the ability to articulate complex technical challenges.
At Expoint, we’re committed to helping our customers succeed, and Technical Account Managers are a critical part of that mission. Join us and become a part of our expanding world-class customer experience team.