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1,742 jobs found
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Flywire Application Support Engineer I United States, Massachusetts, Boston

Limitless High-tech career opportunities - Expoint
Description:
Engage with internal employees to accurately detail issues sent to the ticketing system. Detect and solve production issues and bugs within the development environment beyond your current scope. Engage with...
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Yesterday
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Sony Sr Coordinator Copyright United States, Tennessee, Nashville

Limitless High-tech career opportunities - Expoint
Description:
Liaise with Creative/A&R, record labels, performing rights organizations, international affiliates, and Global Copyright staff to obtain and confirm song deliveries, split amendments, and resolve disputes. Administration of label copy and...
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Yesterday
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Truist Wealth Support Specialist II - Winter Park United States, Florida

Limitless High-tech career opportunities - Expoint
Description:
Regular or Temporary:English (Required)1st shift (United States of America)Please review the following :ESSENTIAL DUTIES AND RESPONSIBILITIESFollowing is a summary of the essential functions for this job. Other duties may be...
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Yesterday
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PayPal Sr Manager Executive Support United States, New York, New York

Limitless High-tech career opportunities - Expoint
Description:
Focus and a sense of urgency and efficiency. Flexibility and comfort with ambiguity. Creative problem solving and critical thinking. Professionalism, maturity, and decorum. Customer Service Focus and a dedication to...
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Yesterday
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Sony Operations Support Specialist United States, California, Santa Monica

Limitless High-tech career opportunities - Expoint
Description:
Provide first class support for a high energy creative and executive team. Provision new equipment and onboard new users and provide welcome training. Perform account provisioning and permissions assignments. Install,...
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Yesterday
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Wells Fargo Branch Operations Coordinator Cerrillos United States, New Mexico, Santa Fe

Limitless High-tech career opportunities - Expoint
Description:
Support customer experience by accurately processing and approving teller transactions, sharing digital solutions, and making appropriate introductions to bankers. Complete operational activities while minimizing risks under established policies. Perform routine...
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Yesterday
JPM

JPMorgan Treasury Sales Support Associate - Commercial Term Lending United States, California, San Francisco

Limitless High-tech career opportunities - Expoint
Description:
Provide subject matter expertise, confirm scope, products, and services. Assist with client call preparation by creating relationship review materials, account plans, and conducting customer research. Coordinate with Sales and implementation...
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The support coordinator role plays a critical part in any tech company. The day-to-day duties of a support coordinator involve overseeing customer service and technical support operations for a range of technology-related products and services. As a support coordinator at Expoint, you will be responsible for ensuring our valued customers receive exceptional service levels. You will be responsible for managing our technical support team, gathering customer feedback and creating customer ticketing systems and processes. You will also be responsible for responding to customer inquiries and troubleshooting product issues. You will need to have a great customer service orientation and excellent knowledge of technical support principles and guidelines. You will also be responsible for monitoring and evaluating customer service staff performance and creating customer service related training materials. Additionally, you will maximize customer service delivery across multiple customer channels and proactively identify areas that need improvement. Success in this role requires excellent problem solving, communication, and organization skills. You must be able to multitask and handle a large volume of customer inquiries, troubleshoot technical problems and handle customer escalations calmly. If you are interested in this role, you should have working experience in a similar role in the tech industry and a bachelor's degree in Computer Science or related field. You should also have experience with customer service and technical support operations, processes, and procedures. At Expoint, your skills and experience will be rewarded with a competitive salary package. This is a great opportunity to join a dynamic team and make a real difference in the success of our customers. We look forward to hearing from you!