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Support Coordinator jobs

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336 jobs found
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Uber Eats Beyond Support Restaurant Onboarding Coordinator German... United States, West Virginia

Limitless High-tech career opportunities - Expoint
Description:
Provide ongoing support through existing channels to questions raised by our Account Managers and Sales Representatives. Own KYB/KYC Jira escalation resolution where local support is needed: investigation and proactive outreach...
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26.09.2023
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Uber Account Coordinator United States, West Virginia

Limitless High-tech career opportunities - Expoint
Description:
Build long-term relationships with merchants - Develop meaningful and long-lasting relationships with key partners by focusing on building trust and crafting successful joint business plans. Monitor activity and analyze data...
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25.09.2023
V

Verint Coordinator Contract United States, Oregon

Limitless High-tech career opportunities - Expoint
Description:
Review sales requests for order documentation to determine compliance with Verint’s business rules, terms of legal agreement and revenue recognition rules under US GAAP. Create and/or edit order documentation to...
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25.09.2023
HP

HP Project Coordinator United States, Washington, Seattle

Limitless High-tech career opportunities - Expoint
Description:
Interact with Customer to ensure Customer satisfaction following established procedures. Perform installations, reinstallations, maintenance, and repairs on Customer equipment. Deliver standard services. Uses data from known resources to ensure customer...
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27.09.2023
WD

Western Digital Coordinator Production United States, Kentucky

Limitless High-tech career opportunities - Expoint
Description:
Reports to Production Planning Supervisor. Plan, schedule, monitor and follow up closely on production performance and expedite the work order to ensure shipments to customer are meet. Regular interface with...
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29.09.2023
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Verint Coordinator Logistics Distribution United States, Maryland, Columbia

Limitless High-tech career opportunities - Expoint
Description:
Responsible to meet daily workflow throughput/ output goals for shipping activity as planned by monitoring open order shipping reports to ensure all orders are processed. Warehouse receiving/inspecting of goods and...
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15.09.2023
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Forter Workplace Coordinator United States, New York, New York

Limitless High-tech career opportunities - Expoint
Description:
Oversee day-to-day office operations. Ensuring the office is all set for employees to be successful. Manage all office ordering and stocking (catering, snacks, office supplies) and create an organized storage...
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The support coordinator role plays a critical part in any tech company. The day-to-day duties of a support coordinator involve overseeing customer service and technical support operations for a range of technology-related products and services. As a support coordinator at Expoint, you will be responsible for ensuring our valued customers receive exceptional service levels. You will be responsible for managing our technical support team, gathering customer feedback and creating customer ticketing systems and processes. You will also be responsible for responding to customer inquiries and troubleshooting product issues. You will need to have a great customer service orientation and excellent knowledge of technical support principles and guidelines. You will also be responsible for monitoring and evaluating customer service staff performance and creating customer service related training materials. Additionally, you will maximize customer service delivery across multiple customer channels and proactively identify areas that need improvement. Success in this role requires excellent problem solving, communication, and organization skills. You must be able to multitask and handle a large volume of customer inquiries, troubleshoot technical problems and handle customer escalations calmly. If you are interested in this role, you should have working experience in a similar role in the tech industry and a bachelor's degree in Computer Science or related field. You should also have experience with customer service and technical support operations, processes, and procedures. At Expoint, your skills and experience will be rewarded with a competitive salary package. This is a great opportunity to join a dynamic team and make a real difference in the success of our customers. We look forward to hearing from you!