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1,524 jobs found
29.04.2024
F5
F5 Desktop Support Specialist II United States, Washington, Seattle
Respond to approved requests to provide timely support to end users for setting up, installing, delivering, and relocating desktop personal computers (PCs), related equipment, and network connections and access. Perform...
Provide technicalassistanceand end user support to staff and customers on hardware and software-related issues, including help desk notes for escalation and resolution. Complete PC setup and deployment for new employees...
Working with the ICE Product team help train the sales and AM team on ICE market-centric trends and key market information in Connect. Work closely with the product and business...
Provides support of end-user software applications and operating systems and assist users with hardware problems related to desktops, laptops, tablets, mobile devices, printers, telephones, and peripherals. Performs computer and phone...
Participate in and lead regular staff meetings with technical team, and cross-functional teams to understand functional business need, develop functional specifications, technical designs, and or workflow requirements. Ensure that projects...
Deliver professional global Tier 1 technical support to employees and systems globally. Work as per IT & Security processes and KPIs. Create and improve technical documentation, training materials, and how-to...
BACnet controllers for heating, cooling and air condition applications. Room controls for temperature, lightning and comfort applications. BMS supervisor software and web technology solutions. Integration of Commercial Building Bus-based system....
Respond to approved requests to provide timely support to end users for setting up, installing, delivering, and relocating desktop personal computers (PCs), related equipment, and network connections and access. Perform...
As a Desktop Support Specialist, you possess the technical experience necessary to install, troubleshoot, and repair desktop computers, as well as software, hardware, and peripherals. You approach technical challenges with a keen eye while remaining customer service-oriented, always striving to provide a positive and helpful customer experience.
You are knowledgeable on a wide range of computer systems, operating systems, networks, and hardware to ensure that diagnosed and resolved support requests result in lasting customer satisfaction. You understand the importance of the end-user customer experience, which guides your daily work to ensure the best customer service.
At Expoint, you will provide efficient and effective assistance to clients by responding positively to customer inquiries and issues related to both hardware and software. A typical day might involve taking clients’ calls to troubleshoot computer issues and, through remote tools or on-site visits, troubleshoot and improve their experience.
You embrace technology changes and stay abreast of all major operating systems updates and advancements in technology. Your experience and understanding of all modern tech tools keeps you ahead of the curve in providing superior customer support. With communication, interpersonal, customer service, problem-solving and troubleshooting skills, you provide an invaluable resource for customers.
The successful Desktop Support Specialist is expected to demonstrate exceptional customer service, problem-solving capabilities, accuracy, and an enthusiastic attitude that ensures client satisfaction. If you are a motivated individual who enjoys helping others, Expoint is looking for you!