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24.06.2024
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Tesla Desktop Support Technician Operations United States, California, Fremont
Provide onsite and remote support for Tesla organization. Responsible for troubleshooting and resolution of computer and mobile device hardware and software issues, telephony, printers, and networking. Work with Backups, Active...
Provide onsite and remote support for Tesla organization. Responsible for troubleshooting and resolution of computer and mobile device hardware and software issues, telephony, printers, and networking. Work with Backups, Active...
Experience with Swift and/or Objective-C. Experience with Apple frameworks. Experience with asynchronous programming. Experience with networking protocols. Experience designing and maintaining APIs. Experience with best in class user interface designs....
Product Strategy and Roadmap : Develop and maintain a comprehensive desktop product strategy aligned with the overall company vision. Create and manage a clear and actionable product roadmap to achieve...
PhD or equivalent in Computer Science, Engineering, Mathematics or related field OR 5-years full-time Software Engineering work experience, WHICH INCLUDES 3-years total technical software engineering experience in one or more...
DESCRIPTIONABOUT THIS ROLEAs an IT Support Engineer, you will... Provide ticket based, walk up, and remote support for Audible’s growing multi site user base and environments Direct internal and external...
DESCRIPTIONKey job responsibilities Provide on site support for new product implementations, upgrades, routine hardware audits, and troubleshooting for advanced robotics systems Identify, analyze and resolve mechanical and system issues across...
Provide onsite and remote support for Tesla organization. Responsible for troubleshooting and resolution of computer and mobile device hardware and software issues, telephony, printers, and networking. Work with Backups, Active...
When it comes to desktops, desktop support plays a critical role connecting users to data, technology applications, services, and other resources they need to perform their roles. An Expoint desktop support specialist provides technical assistance to computer system users and ensures their IT needs are met.
Desktop support staff are responsible for providing technical support for computer hardware and software, developing user profiles and network protocols, troubleshooting hardware and software errors, designing customized support solution plans, and helping users to improve their computer skills and optimize their usage of computer applications. They also need to install and integrate computer systems, networks, and software in compliance with industry best practices.
To be successful in this role, candidates must be efficient and organized, have excellent problem-solving and analytical skills, and be able to handle multiple tasks and troubleshoot quickly. They must also have excellent customer service skills to properly handle user inquiries and understand their needs.
Knowledge of all desktop related software, operating systems, hardware, and networking equipment is essential, as well as experience troubleshooting common technical issues and designing innovative solutions. Experience providing technical training and maintaining accurate records is also beneficial.
Expoint desktop support specialists will have the satisfaction of knowing they are solving problems efficiently and helping users succeed. With their computer proficiency and customer service skills, they have the potential to have a positive impact on the user experience.