Client Relationship Manager jobs

Are you a highly motivated, organized individual eager for a challenging position in the booming tech industry? Are you passionate about driving profitable customer success and building invaluable client relationships? If so, you may be the ideal fit for Expoint's open Client Relationship Manager role! As a Client Relationship Manager, you'll be entrusted with a variety of duties, including forming solid partnerships with tech companies, managing long-term relationships, and optimizing customer experience through delivery of technical solutions. To be successful, you must possess excellent communication and problem-solving skills, complete all tasks with a customer-first perspective, and oversee all technical aspects of the customer journey. You will be the main liaison between clients and internal teams, forming the vital link that ensures all departments are working together to provide maximum value. Your number one goal will be to improve customer satisfaction by closely interacting with customers, organizing meetings and workshops, keeping informed of all product changes, anticipating customer needs, and identifying any areas in need of improvement. Your success will be measured in a variety of ways, including but not limited to the amount of client engagement, customer retention rate, and client satisfaction score. You must also identify market opportunities, recommend processes and cost savings, and develop strategies to maximize ROI. If you are an adept multi-tasker eager to become a key player in the tech industry, this client relationship manager role at Expoint may be the perfect opportunity for you. Apply today and join our innovative team!