With Expoint, the dream vaccancy is waiting for you around the corner. Jobs as Desktop Support, is this the job you are looking for? We definitely have a Desktop Support job with your name on it.
Architect and Design:. Develop and implement end-client architecture solutions based on industry best practices. Design, configure, and optimize macOS environments to meet organizational needs. Create and maintain comprehensive documentation for...
PhD or equivalent in Computer Science, Engineering, Mathematics or related field OR 5-years full-time Software Engineering work experience, WHICH INCLUDES 3-years total technical software engineering experience in one or more...
3+ years software development experience to include SW design, development on end-user operating systems, and desktop and network troubleshooting experience. Master’s with 3+ years of related experience or Bachelor's with...
Provide technical support through remote access tools to resolve internal end user issues and achieve first call resolution. Monitor and respond quickly and effectively to tickets, calls, chats, or in-person...
BS/BA degree or equivalent experience. Basic knowledge of application development. Working knowledge in one or more general purpose programming languages, plus an interest in learning other coding languages and skills...
Looking for a different challenge as a Service Desk Support Analyst whereby you can still utilise your skills?. Permanent full-time opportunity with competitive renumeration and benefits. You will be based...
BS/BA degree or equivalent experience. Basic knowledge of application development. Proficiency in one or more general purpose programming (Java, Python, etc.). Experience with database technologies, i.e., ability to develop and...
Architect and Design:. Develop and implement end-client architecture solutions based on industry best practices. Design, configure, and optimize macOS environments to meet organizational needs. Create and maintain comprehensive documentation for...
When it comes to desktops, desktop support plays a critical role connecting users to data, technology applications, services, and other resources they need to perform their roles. An Expoint desktop support specialist provides technical assistance to computer system users and ensures their IT needs are met.
Desktop support staff are responsible for providing technical support for computer hardware and software, developing user profiles and network protocols, troubleshooting hardware and software errors, designing customized support solution plans, and helping users to improve their computer skills and optimize their usage of computer applications. They also need to install and integrate computer systems, networks, and software in compliance with industry best practices.
To be successful in this role, candidates must be efficient and organized, have excellent problem-solving and analytical skills, and be able to handle multiple tasks and troubleshoot quickly. They must also have excellent customer service skills to properly handle user inquiries and understand their needs.
Knowledge of all desktop related software, operating systems, hardware, and networking equipment is essential, as well as experience troubleshooting common technical issues and designing innovative solutions. Experience providing technical training and maintaining accurate records is also beneficial.
Expoint desktop support specialists will have the satisfaction of knowing they are solving problems efficiently and helping users succeed. With their computer proficiency and customer service skills, they have the potential to have a positive impact on the user experience.