NICE Desktop Engineer 

United States, Utah, Sandy 

867900082

Job Title: Desktop Engineer

Full-Time

Responsibilities:

1. Architect and Design:
• Develop and implement end-client architecture solutions based on industry best practices.
• Design, configure, and optimize macOS environments to meet organizational needs.
• Create and maintain comprehensive documentation for client architecture designs.
2. Technology Expertise:
• Proficient in macOS operating system deployment, configuration, and troubleshooting.
• Extensive experience with JAMF Pro for macOS management and deployment.
• In-depth knowledge of SCCM and Intune for Windows client management.
• Stay current with emerging technologies and industry trends related to end-client environments.
3. Project Management:
• Lead end-client architecture projects from conception to completion.
• Develop project plans, timelines, and resource requirements.
• Collaborate with cross-functional teams to ensure successful project delivery.
4. Security and Compliance:
• Implement security best practices in end-client environments.
• Ensure compliance with relevant industry standards and regulations.
5. Troubleshooting and Support:
• Provide advanced support for end-client architecture-related issues.
• Collaborate with support teams to resolve escalated technical issues.
Financial Responsibilities:
• Provide quotes for purchasing related software/solutions.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• 5 years proven experience as an End Client Architect or similar role.
• Strong expertise in macOS, JAMF, SCCM, and Intune, including:
• OS Provisioning
• Patch management
• SW/OS update packaging and deployment
• Mac OS troubleshooting (Windows 11 is a plus)

• Experience with Intune/AAD/O365.
• knowledge & experience with enterprise networks, wired & wireless networking.

• Experience with documentation for client architecture designs and processes .
• Experience with Jira, Project management certification (PMP, PRINCE2) is a plus.
• Excellent problem-solving and communication skills.