Support Specialist jobs in United States, Texas, Austin

Are you ready to join the tech industry as a support specialist in Austin, Texas? Then look no further and check out the amazing opportunity Expoint has to offer you! As a support specialist, you will be part of a team of professionals who provide technical help and assistance to clients both in person and remotely. Your responsibility will involve assisting customers with inquiries, providing advice & recommendations on the available products & services, and resolving customer complaints in a timely manner. You should have a strong customer service background and be capable of troubleshooting technical issues. You must possess excellent communication skills – both verbal and written – and have the ability to clearly explain the solutions and solutions options. Additionally, you must be able to work well in fast-paced environments and be able to prioritize tasks while maintaining an overall high level of customer service. Successful candidates for this role will have an Associate's degree in a related field such as Computer Science or Information Technology. Additionally, those with experience in the tech industry may have a better chance of it being considered. On the job training is also provided to ensure successfulness. If you think you have what it takes to join the team, apply now for our support specialist role in Austin, Texas. Help our customers navigate the digital world – and together let’s make a difference through Expoint!