Applied Materials Customer Support Technician III T3 

United States, Arizona, Phoenix 

428036595

Key Responsibilities:

• Assist our talented Engineers with preventative maintenance and corrective maintenance tasks as needed.

• Become a master at disassembling, cleaning, and rebuilding kits as part of our top-notch kit management quality.

• Complete initial training on safety, preventive maintenance methods, systems, and customer engineering procedures to ensure you're prepared for success.

• Represent our company with pride, maintaining a professional demeanor and appearance at all times when interacting with our valued customers.

• Show respect for our customers by keeping your work area neat and orderly, reflecting our commitment to excellence.

• Prioritize safety by following all procedures and consistently demonstrating safety as a core value.

• Handle various materials, including hazardous materials, in compliance with regulatory requirements and company policies.

• Package, label, and ship parts returns, ensuring strict adherence to key regulatory requirements and best practices.

• Record all necessary information for parts return accurately and efficiently.

Qualifications:

• Technical Certification, Associates, Military, or Relevant work experience preferred.

• Previous experience in a similar role, ideally within a technical, engineering, or warehouse environment.

• A strong understanding of safety procedures and regulations related to materials handling.

• Exceptional customer service skills, allowing you to communicate effectively with customers and team members.

• The ability to work under direct supervision and follow detailed instructions to complete tasks efficiently.

• Strong problem-solving skills and meticulous attention to detail.

• Familiarity with Microsoft Suite products such as Teams, Outlook, OneDrive, and Excel.

Working Conditions:

• Embrace the opportunity to work in various environments, including cleanrooms and areas where hazardous materials are present.

• Engage in physical activities such as lifting, carrying, and moving materials to ensure smooth operations.

• Support CE/iCE for tool move-in related 6S activity.

• Take pride in maintaining clean parts packaging materials.

• Safely transport parts from the dock area into the FAB.

• Pack parts required for return with care and precision.

• Troubleshooting and problem-solving skills are essential in this role.