Management Analyst jobs in United States, Pennsylvania, Scranton

This job is responsible for analyzing the day-to-day issues, researching, and providing resolution for various issues identified within a business unit. Key responsibilities include supporting defined procedures, routine analytics, and creating reports and completing exception processing.

Responsibilities:

• Analyzing wire instructions to successfully repair complex wire payments
• Adhering to production standards set internally within the business unit, while executing procedures and maintaining a high level of accuracy
• Ability to learn and understand payment processing, including the lifecycle and format of a wire, the wire transfer product, and wire settlement flows
• Ability to navigate multiple processing applications during research and exception processing
• Assists with coordination of implementation for products, services, and operational solutions
• Supports the design, documentation, implementation, and monitoring of new products and services
• Provides guidance regarding procedural, technical, and operational changes
• Expands business products knowledge within operations environment
• Builds network by developing relationships with partners and teammates
• Inspects data to identify issues and trends
• Collects and interprets data to validate operational processes

Required Qualifications:

• Minimum of 1 year experience with Wires or research and analysis experience in a production environment
• Ability to multitask using various systems/applications
• Excellent time management and prioritization skills, with ability to meet deadlines under pressure
• Strong ability to work both independently and collaboratively
• Excellent communication/organizational skills
• Proficient work experience with Microsoft Office Suite, especially Excel.
• Schedule is Monday - Friday 11am - 8pm
• Overtime as needed

Desired Qualifications:

• Knowledge with any of the following software is a plus: WTX, ARIES, JIRA, Intix Applications, eTask, SWIFT
• Working knowledge of payment investigation systems
• Financial industry experience
• Strives to bring new thoughts and ideas to the team to drive innovation and unique solutions

Skills:

• Attention to Detail
• Customer and Client Focus
• Monitoring, Surveillance, and Testing
• Process Performance Management
• Research
• Adaptability
• Business Analytics
• Critical Thinking
• Reporting
• Written Communications
• Data Management
• Policies, Procedures, and Guidelines Management
• Process Design
• Process Effectiveness
• Strategic Thinking

This job is responsible for analyzing the day-to-day issues, researching, and providing resolution for various issues identified within a business unit. Key responsibilities include building new procedures, completing complex non-routine analytics, creating reports, and reviewing exception testing and processing. Job expectations include supporting continuous improvement of processes by identifying trends and understanding the operations environment.

Responsibilities:

• Investigate Office of Foreign Assets Control (OFAC) alerts for both domestic and international consumer, commercial and wholesale bank businesses or services functions
• Reviewing and processing OFAC transactions to meet compliance requirements
• Performs item processing functions under moderate supervision within a process that has built-in checks and balances.
• Ensures quality service and effective and efficient operations support for the assigned area's internal business partners and/or external customers/clients.
• Basic level reporting
• Assists with coordination of implementation for products, services, and operational solutions
• Supports the design, documentation, implementation, and monitoring of new products and services
• Provides guidance regarding procedural, technical, and operational changes
• Expands business products knowledge within operations environment
• Builds network by developing relationships with partners and teammates
• Inspects data to identify issues and trends
• Collects and interprets data to validate operational processes

Required Qualifications:

• Previous Economic Sanctions or similar Compliance experience
• Ability to navigate through multiple systems while maintaining data integrity
• Analytical and detail oriented
• Good oral and written communications skills
• PC proficiency and excellent keyboarding/typing skills/data entry
• Ability to work independently, as well as, within a team
• Overtime as required
• Schedule isMon-Fri (Sunday night thru Thurs night)

Desired Qualifications:

• Wire payment knowledge
• College degree or equivalent work experience desired
• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.
• Excels in working among diverse viewpoints to determine the best path forward.
• Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner
• Commitment to challenging the status quo and promoting positive change.
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.
• Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world.

Skills:

• Attention to Detail
• Monitoring, Surveillance, and Testing
• Policies, Procedures, and Guidelines Management
• Regulatory Compliance
• Written Communications
• Adaptability
• Business Acumen
• Continuous Improvement
• Critical Thinking
• Process Mapping
• Change Management
• Consulting
• Data Management
• Reporting
• Research

This job is responsible for analyzing the day-to-day issues, researching, and providing resolution for various issues identified within a business unit. Key responsibilities include building new procedures, completing complex non-routine analytics, creating reports, and reviewing exception testing and processing. Job expectations include supporting continuous improvement of processes by identifying trends and understanding the operations environment.

Responsibilities:

• Works individually with frontline associates to build their professional proficiency beyond standard skills acquired in training.
• Prepares and organizes activities and demonstrations to ensure all planned topics are covered according to the on-boarding timeline.
• Collaborates with the management team to design successful action plans that improve overall performance
• When not on-boarding, focus is on up-skilling and new initiatives for in-role associates, including coaching, training, and assessing performance
• Seeks to improve agent performance through 1:1 Coaching Sessions, Deskside Coaching, and schedules follow-ups to ensure feedback is being utilized
• May assign and manage workflow during on-boarding in coordination with site leadership. May conduct file and call reviews.
• Supports unit conformity to prescribed standard work processes and reduction of variability in the unit
• Leads implementation for products, services, and operational solutions
• Manages the design, documentation, implementation, and monitoring of new products and services
• Consults on procedural, technical, and operational changes
• Advances business products knowledge within operations environment
• Fosters relationships with partners and teammates
• Inspects data to identify issues and trends
• Presents reporting on key performance and implementation status

Required Qualifications:

• 2+ years experience in coaching and teaching
• Experience and knowledge of LOB specific functions, systems and tools that are necessary to assess and improve performance as well as teaching and coaching skills
• Strong communication skills
• Ability to work and complete tasks within a team environment

Desired Qualifications:

• Knowledge with any of the following software is a plus: WTX, ARIES, JIRA, Intix Applications, eTask, SWIFT

Skills:

• Attention to Detail
• Monitoring, Surveillance, and Testing
• Policies, Procedures, and Guidelines Management
• Regulatory Compliance
• Written Communications
• Adaptability
• Business Acumen
• Continuous Improvement
• Critical Thinking
• Process Mapping
• Change Management
• Consulting
• Data Management
• Reporting
• Research

LOB Description:

This job is responsible for analyzing the day-to-day issues, researching, and providing resolution for various issues identified within a business unit. Key responsibilities include building new procedures, completing complex non-routine analytics, creating reports, and reviewing exception testing and processing. Job expectations include supporting continuous improvement of processes by identifying trends and understanding the operations environment.

Required Qualifications:

• Individuals typically have 2 to 4 years of experience in banking and/or treasury management services.
• Some working knowledge of tax forms, 1099s / 1042s.
• Intermediate proficiency (1-3 years of experience) in written (including grammar and spelling) and verbal communications.
• Ability to analyze and resolve customer inquiries.
• Previous positions must have included solid customer contact.
• PC proficiency - experience with all Microsoft Office applications, particularly Excel and Microsoft Access Databases.
• Experienced in writing and modifying procedures.
• Manages multiple priorities with attention to detail.
• Strong business partnering and relationship management skills.
• Self-motivated; able to work unsupervised.
• Strong time management and task prioritization skills with the ability to manage their own time and tasks.
• Able to ask critical questions to identify opportunities.
• Manages risk effectively.

Desired Qualification:

• Mainframe, ImageView, Wire Inquiry, GFS, OBA and AVAYA experience.
  

Other Qualifications:

• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.
• Excels in working among diverse viewpoints to determine the best path forward.
• Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner.
• Commitment to challenging the status quo and promoting positive change.
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.
• Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world​.

This job is responsible for analyzing the day-to-day issues, researching, and providing resolution for various issues identified within a business unit. Key responsibilities include building new procedures, completing complex non-routine analytics, creating reports, and reviewing exception testing and processing. Job expectations include supporting continuous improvement of processes by identifying trends and understanding the operations environment.

Responsibilities:

• Investigate Office of Foreign Assets Control (OFAC) alerts for both domestic and international consumer, commercial and wholesale bank businesses or services functions
• Reviewing and processing OFAC transactions to meet compliance requirements
• Performs item processing functions under moderate supervision within a process that has built-in checks and balances.
• Ensures quality service and effective and efficient operations support for the assigned area's internal business partners and/or external customers/clients.
• Basic level reporting
• Assists with coordination of implementation for products, services, and operational solutions
• Supports the design, documentation, implementation, and monitoring of new products and services
• Provides guidance regarding procedural, technical, and operational changes
• Expands business products knowledge within operations environment
• Builds network by developing relationships with partners and teammates
• Inspects data to identify issues and trends
• Collects and interprets data to validate operational processes

Required Qualifications:

• Previous Economic Sanctions or similar Compliance experience
• Ability to navigate through multiple systems while maintaining data integrity
• Analytical and detail oriented
• Good oral and written communications skills
• PC proficiency and excellent keyboarding/typing skills/data entry
• Ability to work independently, as well as, within a team
• Overtime as required
• Schedule isMon-Fri (Sunday night thru Thurs night)

Desired Qualifications:

• Wire payment knowledge
• College degree or equivalent work experience desired
• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.
• Excels in working among diverse viewpoints to determine the best path forward.
• Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner
• Commitment to challenging the status quo and promoting positive change.
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.
• Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world.

Skills:

• Attention to Detail
• Monitoring, Surveillance, and Testing
• Policies, Procedures, and Guidelines Management
• Regulatory Compliance
• Written Communications
• Adaptability
• Business Acumen
• Continuous Improvement
• Critical Thinking
• Process Mapping
• Change Management
• Consulting
• Data Management
• Reporting
• Research

This job is responsible for analyzing the day-to-day issues, researching, and providing resolution for various issues identified within a business unit. Key responsibilities include supporting defined procedures, routine analytics, and creating reports and completing exception processing.

Responsibilities:

• Review queries from other financial institutions utilizing SWIFT to communicate between financial institutions
• Reviews incoming requests and inputs case-specific detail into all required fields in GIN system
• Responsible for analyzing the day-to-day issues, researching, and providing resolution for various issues identified within a business unit
• Assists with coordination of implementation for products, services, and operational solutions
• Supports the design, documentation, implementation, and monitoring of new products and services
• Provides guidance regarding procedural, technical, and operational changes
• Expands business products knowledge within operations environment
• Builds network by developing relationships with partners and teammates
• Inspects data to identify issues and trends
• Collects and interprets data to validate operational processes

Required Qualifications:

• Must have at least 1 year of Wire Transactional work experience in the industry.
• Must be able to Multitask using various systems/applications as well as different tasks at different times.
• Strong ability to work both independently and collaboratively.
• Excellentcommunication/organizationalskills
• Proficient work experience with Microsoft Office Suite, especially Excel.

Desired Qualifications:

• Strives to bring new thoughts and ideas to the team to drive innovation and unique solutions.

Skills:

• Attention to Detail
• Customer and Client Focus
• Monitoring, Surveillance, and Testing
• Process Performance Management
• Research
• Adaptability
• Business Analytics
• Critical Thinking
• Reporting
• Written Communications
• Data Management
• Policies, Procedures, and Guidelines Management
• Process Design
• Process Effectiveness
• Strategic Thinking

Job Description:

Job Description:
This job is responsible for analyzing the day-to-day issues, researching, and providing resolution for various issues identified within a business unit. Key responsibilities include supporting defined procedures, routine analytics, and creating reports and completing exception processing.

This job is responsible for monitoring day-to-day payment flows, escalating, and providing resolution for various issues identified within operation's defined monitoring parameters. Key responsibilities include supporting defined procedures, routine analytics, and documenting tasks, and completing exception processing.

Responsibilities:

• Assists with coordination of implementation for products, services, and operational solutions

• Supports the design, documentation, implementation, and monitoring of new products and services

• Provides guidance regarding procedural, technical, and operational changes

• Expands business products knowledge within operations environment

• Builds network by developing relationships with partners and teammates

• Inspects data to identify issues and trends

• Collects and interprets data to validate operational processes

Skills:

• Attention to Detail

• Customer and Client Focus

• Monitoring, Surveillance, and Testing

• Process Performance Management

• Research

• Adaptability

• Business Analytics

• Critical Thinking

• Reporting

• Written Communications

• Data Management

• Policies, Procedures, and Guidelines Management

• Process Design

• Process Effectiveness

• Strategic Thinking

Required Qualifications:

• Ability to work independently and in a group setting

• Able to work overtime when needed

• Proficient with Microsoft Office suite

• Excellent communication skills both verbal and written

• Strong attention to detail

• Effective time management, organization, and task prioritization skills

Desired Qualifications:

• General Banking experience especially in Global Payment Operations.

• Wire experience

• Systems experience

• Experience with troubleshooting