Digital Designer jobs in United States, Massachusetts, Boston

What You Will Do

• Support the user experience design process from concept through implementation.

• Collaborate with product managers, analysts, project managers, copywriters, engineers, and researchers to define and meet design goals.

• Translate business requirements and user insights into actionable and effective design solutions.

• Create and deliver UX artifacts including journey maps, wireframes, high-fidelity mockups, interactive prototypes, and production-ready specifications.

• Advocate for user needs and accessibility throughout the design process.

• Evaluate and improve existing interfaces by identifying usability issues and proposing enhancements.

• Articulate and explain design rationale to stakeholders.

• Evaluate solutions against desired outcomes.

What You Will Bring

• 5+ years of experience designing user experiences for applications, especially for technical or enterprise audiences.

• Skilled in designing user interfaces for diverse platforms, including GUIs, CLIs, APIs, and configuration workflows.

• Proven ability to design for technical users (e.g., developers, sysadmins, platform engineers)

• Strong technical acumen and ability to quickly grasp and simplify complex domains

• Strong portfolio showcasing end-to-end UX design work and high-quality deliverables.

• Deep understanding of user-centered design principles and accessibility standards.

• Proficiency in design tools such as Figma, Sketch, Adobe XD, or similar.

• Excellent communication and presentation skills with the ability to advocate for design solutions.

• Ability to work independently and manage multiple priorities in a fast-paced environment.

• Comfort working with ambiguity and driving clarity through design.

The Following Are Considered a Plus

• Experience designing user experiences for AI/ML-powered applications or features.

• Familiarity with common AI/ML concepts and their application in user interfaces.

• Understanding of ethical AI design principles and considerations.

• Experience working in open source software environments.

• Familiarity with agile methodologies and design systems.

• Knowledge of front-end development practices (HTML, CSS, JS) or collaboration with developers.

• Experience conducting user research or usability testing.

The salary range for this position is $116,270.00 - $191,840.00. Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave

Working under the direction of the Director, Global Digital Design and Copy, you will lead a team focused on execution of our Global and Geography specific e-commerce needs (focusing on, but not limited to, converse.com experiences and performance marketing (email, SMS and paid media).

In this role, you will manage a team of Senior and Junior full-time and freelance Copywriters. Your team will be responsible for embedding yourself in the goals of our strategy teams to fully comprehend and execute their briefs. The goal for you in this role is to help anticipate and offer up solutions to the Geo & Global e-commerce teams to help grow and drive their business.

• You and your team will execute converse.com experiences, email and paid media
• You will have strong communication skills and be expected to clearly articulate and pitch your work to internal teams and senior leadership
• You will work with Project Managers and Experience Strategists to execute high-quality work while meeting deadlines
• You will be willing to take risks to determine the balance between exceptional creative and relevant business needs

AsManager of Global Digital Copy,you will work with our team of Copywriters, Designers, Operations Managers, UX, and Experience Strategists. You will partner closely with teams across the Geography & Digital Organization deliver content that supports Converse Geo & Marketplace business goals. This role reports to the Director, Global Digital Design and Copy.

• Bachelor’s degree in writing, Communications, Journalism or related field
• 6+ years’ experience in writing experience for large retail e-commerce or key digital agency experience specific to the streetwear footwear/apparel industry.
• Management experience of 3+ people
• Skills with Figma and Adobe Suite
• Expert command of the English language (including spelling, grammar, punctuation)
• A genuine passion for digital creative with a strong knowledge of digital commerce, performance marketing (email, paid social and other media) A/B testing, designing for different and multiple target audiences, and social media platforms
• UX Strong knowledge of UX/UI (does not need to be at expert level as you will not be leading UX work)
• Able to manage multiple and competing work priorities, demands and changes
• Familiarity with project tracking tools such as Asana or Trello
• Deep connection to streetwear culture and trend
• Understanding of current digital content & design trends for e-commerce
• Any other writing experience is valued. Must show fully comprehensive portfolio.
• Creative, bold and digitally savvy
• Ability to work out of Converse WHQ in Boston, MA, USA 4 days/week.

If this ideal candidate is you, you’ll be working with our Closer to Market Design Director, the Closer to Market design team and other cross-functional partners such as Product Merchandisers and Developers to create graphics and apply them to footwear for multiple seasons each year. You’ll be receiving and interpreting briefs, ideating on creative solutions that hit the brief, sharing your ideas via mood boards and CADs within collaborative environments, as well as working to make those solutions a reality through Illustrator documents, material exploration, and responsible costing.

• 5+ years of experience in the Footwear Industry
• Strong organizational skills
• Graphic design experience that includes versatile illustration skills
• A high taste level with an excellent eye for design
• Ability to create trend relevant graphics across ALL categories: Men, Women, Kids
• A creative spirit and a willingness to iterate
• A collaborative approach that can work well in teams
• Proficiency with Adobe Illustrator
• The ability to work across multiple timelines in a fast-paced environment
• Knowledge of Footwear graphics executions / applications
• Ability to build footwear collections
• Strong knowledge of how to apply color to a collection
• Knowledge of footwear trends
• Versatile artwork creation skills across multiple styles / mediums
• Strong presentation skills

What you will do

We're looking for someone with excellent problem-solving skills who can decompose complex problems to produce simple, intuitive experiences for data scientists, engineers, and app developers who are building AI-powered applications. As a Senior User Experience Designer, you will:

• Consider an end-to-end user experience that spans product onboarding, usage, and support across multiple technical areas.

• Exercise your curiosity to understand user needs and extract use cases to solve.

• Partner with stakeholders across Red Hat to gather business requirements and present recommendations.

• Collaborate with a team of researchers, designers, and front-end developers to build useful and compelling user experiences.

• Perform or participate in planning user research to inform or validate design decisions.

• Understand and communicate the information architecture, workflows, and processes surrounding the user experience.

• Create mockups, wireframes, and other design deliverables using Figma, Miro, and other design tools.

• Build relationships with engineers and product managers to support successful development.

• Identify usability issues and make solid recommendations for improvement, working with stakeholders to prioritize against competing requirements.

• Actively participate in PatternFly, our community-built design system, as both a user and contributor.

• Make time for fellow designers to provide feedback and mentorship.

What you will bring

• Experience advocating for a high-quality user experience through every step of the process and across team boundaries.

• A drive to collaborate across teams and to explain your ideas and process to other people.

• Experience using data to inform design decisions.

• Flexibility to adapt to changing situations, needs, or requirements.

• A portfolio of work that demonstrates your process and skills demonstrating a proactive approach and natural curiosity in the work you do.

Nice to Have

• Bachelor's degree or higher in interaction design, visual design, human computer interaction, human factors, computer science, or a closely-related area

• 5+ years of experience with designing user experience for enterprise applications

• Experience designing for users involved in AI/ML application lifecycle: ML ops, Data Science, model tuning (strongly preferred)

• Proven track record of leading design creation and delivering high-quality results on schedule, working with internal and external stakeholders including business people and customers.

• Ability to adjust leadership style to influence, encourage, and challenge others in a variety of situations

• Adaptable to changing conditions and unexpected obstacles, modifying work methods in response to new information to accomplish organizational goals

• Experience with agile development

• Experience with open source projects

The salary range for this position is $127,890.00 - $211,180.00. Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave

WHO YOU’LL WORK WITH

The candidate should have a deep understanding of operational excellence including the ability to easily adapt to new systems and tools. In addition, this person should demonstrate strong data integrity skills and the ability to multitask and prioritize work based on seasonal dates and gates. The ideal candidate will be passionate about delivering premium consumer experiences and thrives in a dynamic and fast-paced environment.

• 2+ years relevant work experience. E-commerce and/or Footwear experience a plus.
• Bachelor’s degree in business management, or a related field or equivalent combination of education, experience and training
• Ability to quickly learn and adapt to new operating systems and tools.
• Excellent verbal and written communication and collaboration skills to effectively communicate with both business, Geography teams, and technical IT teams.
• Self-motivated, detailed, organized and deadline-focused, with a proven track record to handle several tasks with varying priorities in a fast-paced environment.
• Team player who demonstrates a positive demeanour even during times of change.

WHAT YOU’LL WORK ON

If this is you, you will be responsible for:

• Creating consumer journeys using our builder creation tool that will deliver a premium and seamless digital experience.
• Collaboration with image editors and product creation teams to align on and execute the consumer journey in digital format.
• Establishing builder formats for consumer choice questions to help drive consistency in how journeys are created and how data is sent to analyze trends based on consumer purchases.
• Leveraging consumer data insights to inform builder configuration that will provide an elevated experience.
• Be proactive in sharing new and innovative ways to create and elevate the consumer journey.
• Lead testing efforts with Product Merch and factory operations to ensure accuracy in the digital consumer journey taking feedback and adjusting as needed.
• Managing your time and workload against the seasonal dates and gates calendar, all while delivering high quality work.