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Your key responsibilities
Working as part of our integrated team in owning and coordinating the provision of statutory reporting services to an allocated book of corporate clients on a day-to-day basis.
Oversight and supervision of the statutory reporting services we provide, including the co-ordination of client and auditor stakeholders.
Management and delivery of the full spectrum of corporate financial reporting services based on where our clients’ needs take us with full support from some of Australia’s best Financial Accounting and Advisory and Tax technicians.
Building networks and meaningful connections internally and externally to stay abreast of issues and build a pipeline of future opportunities.
Supervision of our team members and support for their career development.
Contributing to a positive team culture that promotes high performance, strong collaboration and teaming, and celebrates successes.
Skills and attributes for success
Detailed knowledge of, and experience with, Australian Accounting Standards gained through working in a professional services firm or in a comparable industry role.
Experience in working with remote teams, both within Australia and overseas.
Strong communication skills with a confidence to lead discussions with clients in relation to both technical matters and in the coordination of engagements.
Demonstrate a high level of accuracy with first-class prioritisation and organisational skills.
CA qualification or equivalent completed or in the process of completing.
Ideally, you’ll also have the skills and attributes below but don’t worry if you don’t tick all the boxes. We’re interested in your aptitude, attitude and willingness to learn.
Willingness and ability to work collaboratively in a dynamic team environment.
A proactive approach with the ability to work under pressure and adhere to reporting deadlines.
A flair for identifying risk and driving continuous improvements and automation.
What we offer you
At EY, we’ll fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn .
Career development: At EY, your career is yours to shape! We’ll develop you with future-focused skills and equip you with world-class experiences
Flexible work arrangements: Our flexible work policies empower you to balance your professional and personal life, fostering a culture of trust and autonomy.
A comprehensive benefits package: From a yearly wellness incentive, to access to additional 8 weeks of flex leave per year, and family-friendly policies, including 26 weeks of gender-neutral paid parental leave, we cater to your diverse needs to help you thrive both personally and professionally
Salary: We offer a competitive salary which is open to negotiation pending on skills and experience.
Acknowledgement of Country
Our preferred applicant will be required to undertake employment screening by EY or our external third-party provider.
© 2025 Ernst & Young Australia. A member firm of Ernst & Young Global Limited. All Rights Reserved. Liability limited by a scheme approved under Professional Standards Legislation.
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Department: Climate Change and Sustainability Services
For Green Bond, Carbon, Environment and HSE
Responsibilities, Qualifications, Certifications - Internal
Your key responsibilities
To qualify for the role you must have/be
We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to EY service. In addition, the Total Rewards package includes social insurance and housing, additional commerce insurance, a minimum of 10 days of vacation and a range of programs and benefits designed to support your physical and social well-being. Plus, we offer:
Support, coaching and feedback from some of the most engaging colleagues around
Opportunities to develop new skills and progress your career
The freedom and flexibility to handle your role in a way that’s right for you
Apply now.
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Manager or Senior Manager - Stamp Duty Specialist
As our Manager or Senior Manager you’ll be working directly with clients to shape and enhance business strategies to help them solve tomorrow's problems today.
Your key responsibilities
Skills and attributes for success
What we offer you
At EY, we’ll fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn .
Acknowledgement of Country
Building a
Our preferred applicant willbe required
© 2025 Ernst & Young Australia.A member firm of Ernst & Young Global Limited.All Rights Reserved. Liability limited by a scheme approved under Professional Standards Legislation
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Being the cybersecurity partner of choice, protecting our digital way of life.
Operational Leadership and Team Management:
Guide the daily activities of a team of Technical Support Engineers, ensuring alignment with company goals and objectives. Provide the team with the necessary resources, tools, and streamlined processes for sustained performance and efficiency
Mentor and guide engineers to enhance both technical expertise and soft skills. Facilitate regular training opportunities tailored to both technical and professional growth, setting clear team goals that align with broader organizational objectives
Conduct annual performance reviews, providing actionable feedback and mentorship to help team members exceed expectations
Technical Oversight and Customer Engagement:
Support engineers in solving complex customer issues, effectively prioritizing, negotiating customer priorities, and setting clear expectations for outcomes
Proactively engage in Quarterly Business Reviews (QBRs) with customers, providing insights on support best practices and participating in business development discussions to underline the value of services offered
Lead Post-Incident Reviews (PIRs) to identify root causes, document lessons learned, and drive process improvements
Strategic Collaboration and Accountability:
Build and maintain strong relationships with key stakeholders across Sales, Engineering, Product, and leadership teams. Work closely with the Business Operations Manager to ensure seamless service kick-offs
Oversee trend analysis on support cases, identifying recurring issues and collaborating with cross-functional teams to implement long-term solutions
Be 100% accountable for the customers managed within the team, taking ownership of all pre-sales and post-sales decisions
Change and Crisis Management:
Spearhead change initiatives, ensuring smooth transitions and high performance through effective communication and support
Anticipate and proactively manage escalations at the case and account levels using AI-driven insights and prediction models
Provide weekend and holiday on-call support on an as-needed basis
Leadership and Management:
8+ years in technical support, with at least 3 years experience in a management OR lead role in a high-touch or white-glove support environment
Strong mentorship skills demonstrated through coaching engineers, setting ambitious goals, and driving performance improvements
Exceptional problem-solving and crisis management skills, focusing on customer advocacy and improving service response and resolution timelines
Technical Expertise and Problem Solving:
Expertise in handling incidents and troubleshooting in network security, cloud security, or enterprise IT environments
Experience in Endpoint and Cloud Security industries, familiarity in Cloud services providers (AWS, Azure, GCP, Oracle, etc) and understanding of how Support engineering works in SaaS business model
Collaboration and Communication:
Experienced in working with Sales, Product, and Engineering teams to refine support strategies and improve product supportability
Excellent communication skills with strong executive presence, adept at managing stakeholder relationships, leading high-level customer engagements, Post-Incident Reviews (PIRs), and Quarterly Business Reviews (QBRs)
Skilled in AI-driven analytics, ITIL frameworks, and using case management systems (e.g., Salesforce, ServiceNow, JIRA). Proficient in conducting trend analysis for proactive support
You'll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised - in fact, you'll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.
All your information will be kept confidential according to EEO guidelines.
These jobs might be a good fit

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Key Responsibilities
Your Experience
All your information will be kept confidential according to EEO guidelines.
These jobs might be a good fit

Share
These jobs might be a good fit

These jobs might be a good fit