Ebay Onboarding Manager - eBay Live 

Australia, New South Wales, Sydney 

369064469

We’re looking for an Onboarding & Activation Manager to help new sellers successfully launch their live-selling journey on eBay Live. You’ll guide sellers through their first steps — from intake and training to technical setup and show readiness — ensuring they’re equipped for success.

You’ll combine operational precision, empathy, and problem-solving to make onboarding seamless, scalable, and personal. Working cross-functionally with Business Development, Category, Live Ops, and other teams, you’ll prepare new sellers to thrive on eBay Live.

What you will accomplish:

• Coach sellers on all aspects of live selling: from assortment and developing innovative run-of-show/format ideas to on-camera performance, live audience engagement, and leveraging analytics for growth.
  

• Guide new sellers through the onboarding journey from intake to first stream.
  

• Conduct live training webinars and onboarding sessions to educate sellers on tools, setup, and policies.
  

• Support sellers with technical setup, store readiness, and compliance.
  

• Maintain onboarding trackers and ensure sellers progress through each milestone on time.
  

• Collaborate with cross-functional teams (BD, Live Ops, GCX, Category) to resolve issues and streamline onboarding.
  

• Deliver a seller experience that builds confidence, trust, and excitement for live selling.

What you will bring:

• Bachelor's degree in business, marketing, or related field.

• 4+ years of experience in a commercial or category management role.

• Solid analytical, strategic thinking, and project management skills.

• Clear and concise communication skills.

• Strong ability to collaborate on cross-functional teams.

• Strong ability to gather and analyse data to form insights and recommendations.
  

• Experience working on marketplaces, live streaming or social platforms preferred.