Senior Customer Success Manager jobs at Walkme in United States, Raleigh
Discover your perfect match with Expoint. Search for job opportunities as a Senior Customer Success Manager in United States, Raleigh and join the network of leading companies in the high tech industry, like Walkme. Sign up now and find your dream job with Expoint
Company (1)
Job type
Job categories
Job title (1)
United States
State
Raleigh
20 jobs found
30.03.2025
WM
WalkMe Customer Success Enablement Manager United States, North Carolina, Raleigh
Enablement Strategy & Execution: Develop and implement a structured enablement program tailored to CSMs, focusing on customer engagement, value realization, and renewal/expansion strategies. Onboarding & Training: Create and deliver onboarding...
Global renewal forecasting and retention processes. Analytics; data analysis and reporting for senior leadership. RM Dashboard reporting and maintenance. Building predictive models on renewals and churn based on correlated data....
Oversee the technical execution of multiple concurrently running “Coaching” projects, managing scope,value, and quality. Conduct quality assurance audits, host technical training calls, and provide troubleshooting support for partners and their...
Support the Account Executive by taking a consultative role in the customers' evaluation processes, including answering all technical questions, troubleshooting development/configuration issues, and managing escalation to Support and Engineering. Effectively...
Build and maintain dashboards for CSG leadership, including models & metrics related to renewals, churn predictions, account health, resource and capacity planning, budgeting and forecasting. Conduct analysis on account segmentation,...
Experience Design & Innovation:. Reimagine, elevate, and take ownership of the WalkMe Challenge, transforming it into a flagship brand experience that highlights and differentiates WalkMe’s impact through innovative storytelling, creative...
Program Development: Design and implement comprehensive enablement programs tailored to the needs of the SA’s. Develop training materials, resources, and tools that enhance product knowledge, technical skills, and sales strategies....
Enablement Strategy & Execution: Develop and implement a structured enablement program tailored to CSMs, focusing on customer engagement, value realization, and renewal/expansion strategies. Onboarding & Training: Create and deliver onboarding...
Find your dream job in the high tech industry with Expoint. With our platform you can easily search for Senior Customer Success Manager opportunities at Walkme in United States, Raleigh. Whether you're seeking a new challenge or looking to work with a specific organization in a specific role, Expoint makes it easy to find your perfect job match. Connect with top companies in your desired area and advance your career in the high tech field. Sign up today and take the next step in your career journey with Expoint.