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10 jobs found
17.08.2024
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Verint Specialist Technical Support United States, Oregon
Answers/processes incoming calls from end-users and/or integrators for troubleshooting and technical assistance and updates CRM notes in ticketing system. Makes outbound follow-up calls to end-users and/or integrators to troubleshoot technical...
Serve as primary contact subject matter expert on all aspects of global immigration (e.g., visas, work permit and permanent resident processes) and advise key stakeholders on best practices. Serve as...
Serve as the primary support contact for key accounts and/or escalated accounts that have support ticket issues that need to be resolved. Facilitate resolutions with Verint’s customer contacts and with...
Manage Verint’s customer questionnaire process to answer multi-disciplinary questionnaires as it relates to Vendor and Information, Corporate, Product and Cloud Security. Assess questionnaires, assign appropriate SMEs and manage tasks and...
Answers/processes incoming calls from end-users and/or integrators for troubleshooting and technical assistance and updates CRM notes in ticketing system. Makes outbound follow-up calls to end-users and/or integrators to troubleshoot technical...
Develops visually compelling reports and presentations to effectively communicate HR trends and data insights to key stakeholders and senior level management. Effectively compiles and connects raw data into meaningful and...
Execute all aspects of Americas’ participation in assigned Enterprise trade shows, industry events, virtual conferences and live conferences using best practices to ensure consistency.This includes event research, logistics planning and...
Answers/processes incoming calls from end-users and/or integrators for troubleshooting and technical assistance and updates CRM notes in ticketing system. Makes outbound follow-up calls to end-users and/or integrators to troubleshoot technical...
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