Jobs at Unity in Japan

• Leading end-to-end planning and execution of co-development projects, from early-stage customer engagements through to delivery, in close collaboration with business development, engineering, and production teams
• Managing day-to-day project operations, including scheduling, task tracking, risk mitigation, and cross-functional coordination with both internal and external stakeholders
• Supporting customer game productions by aligning with technical art and engineering leads on resource planning, staffing, and milestone tracking
• Driving continuous improvement by documenting production outcomes, reporting project health, and identifying opportunities to optimize workflows and enhance Unity Engine capabilities
• Providing strategic input on regional trends and customer needs in Japan and APAC, contributing to internal planning and long-term business alignment

• Proven experience in project or program management within the gaming or related technology (or entertainment) industries, with a strong track record of leading complex, multi-stakeholder projects
• Exceptional leadership and team management skills, with experience in guiding diverse, global teams
• A solid understanding of game development workflows, or the ability to work closely with developers and technical stakeholders to translate customer needs into actionable plans
• Fluent in Japanese and business fluency in either English or Korean with excellent communication and interpersonal skills, the ability to present complex information clearly to executive staff and key stakeholders
• Familiarity with industry standard project management tools and methodologies, with a continuous improvement mindset

• Experience in strategic planning or customer-facing proposal work is a plus

• International relocation support is not available for this position

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

• Partner with APAC Sales teams to identify, qualify, and position Unity’s Customer Success products, including Support, Training, and Consulting, to drive customer adoption and retention.
• Collaborate with SMEs and regional stakeholders to design and scope customised success solutions aligned with customer goals.
• Track and report on Customer Success deal pipeline across the APAC region, providing insights that support forecasting and revenue growth.
• Work cross-functionally with Enablement, Customer Success, and Delivery teams to ensure a seamless transition from pre-sales to execution.
• Represent Customer Success in strategic customer discussions, sharing best practices and showcasing the value of Unity’s long-term engagement model.

• Proven ability to support sales teams in qualifying and positioning Customer Success, Support, Training, or Consulting offerings to enterprise clients.
• Strong understanding of SaaS or real-time 3D (RT3D) technologies and how they enable digital transformation across industries.
• Proficiency in managing and analysing sales pipelines using CRM tools such as Salesforce.
• Demonstrated skill in building and delivering customer-facing presentations or proposals that align technical solutions to business outcomes.
• Experience collaborating across regional and global teams to drive consistency and operational excellence in pre-sales activities.

• Familiarity with Unity’s ecosystem, real-time 3D workflows, or digital twin applications across industry and gaming sectors.
• Experience supporting enterprise or government clients within the APAC region.
• Knowledge of customer success methodologies or service delivery frameworks.
• Exposure to professional training, consulting, or enablement program design.

• Relocation support is not available for this position
• Work visa/immigration sponsorship is not available for this position

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

This is a permanent position based in our Tokyo office. Travel is not required but you will have opportunities to attend conferences and visit customers.

• Efficiently provide technical support and solutions across Unity’s deployment platforms and variety of applications
• Tackle customer problems via online ticketing and any other appropriate communication medium
• Collaborate with your colleagues to ensure team success
• Maintain excellent relations between the Engine Support team and other departments within Unity

• Strong Japanese communication skills
• Unity Engine and C# programming experience
• High level of understanding of Unity Engine features such as Addressable and Netcode
• Debugging and profiling experience

• Experience in the developing and the shipping on Android / iOS / Steam / VR / XR / platform project
• C++ experience
• Experience in the networking programming
• Work Experience in the Games / Entertainment Industry
• High level of understanding of Graphics API (DirectX 12/Vulkan/Metal) and Shaders.

• International relocation support is not available for this position

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

• Leading and mentoring a team to provide technical support and consultations to our strategic partners, including platform owners and key software developers.
• Collaborating with internal Unity teams, key developers, and clients on technical solutions.
• Cultivating and maintaining strong business relationships with VIP customers in the gaming and entertainment industry.
• Designing and producing customized technical consulting and support service products for strategic partners.

• Proven strong leadership and people management skills, with the ability to develop career paths for team members.
• Comprehensive understanding of all aspects of the software development lifecycle.
• Deep knowledge of global video game and entertainment business trends and history. Familiarity with international business protocols and culture gaps, especially between Japan, US, and EU.
• Strong communication and excellent presentation skills.Ability to work effectively as part of a diverse team.Professional proficiency in English and Japanese.
• B2B consulting experience in relevant industries (gaming/entertainment, software development, etc.)
• Reporting directly to the VP of the organization to drive business direction and work with staff on service issues.Collaborating with Unity's engine R&D team and clients to establish platform engine release management procedures.

• Work experience with multi-region game developers or publishers.
• Experience in game or software development in a leadership role.
• Management or director experience in small to mid-sized organizations.

• Relocation support is not available for this position
• Work visa/immigration sponsorship is not available for this position

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

• Extend Unity platform capabilities to include targeted hardware and operating systems used within industry verticals
• Develop integrations with applications, development frameworks and libraries to support industry verticals
• Work directly with our customers on investigating and fixing bugs as well as evaluating performance bottlenecks to ensure they are set up for success
• Focus in on key performance areas, such as improving build time, load time and iteration time across platforms
• Collaborate with other team members to ensure high quality code through code reviews and writing automated tests

• Proven ability to design, implement and debug scalable feature sets in a large multithreaded C/C++/C# codebase on Linux
• Familiarity with rendering stacks such as OpenGL or Vulkan
• Proficiency with platform profiling tools (CPU/GPU/IO)
• Familiarity with Real Time 3D, UI systems and services
• Experience working in direct contact with customers (business proficiency in Japanese and English required)

• Previous experience with embedded engineering (e.g. creating HMIs and Instrument clusters)
• Experience with Operating Systems used in Automotive such as AGL and Yocto Linux or AOSP/AAOS and familiarity with the Android lifecycle
• Knowledge of e-Linux and RTOS systems (e.g. QNX, Integrity) as well as Automotive SoCs, such as Qualcomm SA8155, NXP i.MX8 or Nvidia Jetson

• Relocation support is not available for this position.
• International relocation support is not available for this position.
• Work visa/immigration sponsorship is not available for this position.

• Strategic business development in the game development community, developers and publishers in Japan
• Supporting the managerial aspects of the growing DSE staff within our team
• Coordination and communication support when our DSEs need to work in liaison with the other groups at Unity
• Coordination and communication with our supported customers as necessary
• Proactively maintain excellent relations between the team and other departments within Unity

• Proven track record of leading high-performance teams and business development skill and experience
• Candidates must have native Japanese and a high level of proficiency in English, with outstanding social and communication skills
• A highly-proactive and empathic sensibility and actively willing to listen to others
• Willingness to travel both domestically and internationally

• Knowledge of SaaS Customer Success lifecycles and actions
• Previous employment in the games industry, including games services or other related industries
• Software engineering background (preferably in game development)

• Relocation support is not available for this position.
• Work visa/immigration sponsorship is not available for this position

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

In this role, reporting into the Manager, Workplace Experience and you will be the face of the Tokyo office for all employees, visitors and candidates.

You will have a huge impact in creating and maintaining the Unity culture as we grow.

• Support employees with their daily workplace needs, both in person and virtually, and keep the office’s Confluence page up to date with key information about the office.
• Partner with cross-functional teams: with HR to onboard new Unity employees; with local leadership by participating in leadership committee meetings to understand business needs; and with Unity’s Security team to implement security protocols for visitors, candidates, and employees.
• Develop and maintain strong vendor relationships, including janitorial, catering, and facilities vendors, and where applicable, partner with the Workplace Territory Lead and Unity’s Sourcing and Procurement team to conduct QBRs and RFPs to ensure Unity receives great service along with value for money.
• Manage and track the approved office budget by raising purchase requisitions and ensuring invoices are paid in a timely manner to avoid service disruption; coordinate vendor and facility repairs & maintenance; and work with the landlord to maintain shared facilities.
• Lead workplace experience and compliance efforts by planning and coordinating local onsite events, maintaining office and pantry supplies through inventory analysis, ensuring cleanliness and services via daily walkthroughs, partnering with the Health & Safety Response team to meet compliance standards, collaborating with the Workplace Environments team on capital projects, and serving as the after-hours emergency contact.

• Excellent organizational skills
• Strong communication skills, both verbal and written
• Excellent problem-solving abilities, displaying accuracy, flexibility, and reliability on all tasks assigned
• Good interpersonal skills; someone who is proactive, a team player with the proven ability to multitask and prioritize
• Flexibility in assisting with special projects in various areas as they are assigned.

• Experience in the hospitality and customer service industry is a plus
• Hands on experience with Mac and Windows including experience in MS Office (Excel, Word, PowerPoint, Outlook) and proficient with Gmail and Google Calendar
• Comfortable coordinating facility related work with external vendors (i.e. annual fire alarm verification, HVAC preventative maintenance, etc..)
• First Aid/AED/CPR trained

• Relocation support is not available for this position.
• Work visa/immigration sponsorship is not available for this position

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.