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Uber Service Compliance Specialist United States, West Virginia
Perform targeted reviews in order to ensure compliance by examining safety reports. Review and provide recommendations for taxonomy improvements with a regional focus. High level of thought for earner fairness...
Provide high-quality front-facing customer support. Ensure issues are resolved using procedures or are escalated promptly. Facilitate driver sign-ups and communicate the value proposition of driving with Uber, which may include...
Provide high quality virtual customer support through phone. Ensure low to medium complexity customer issues are resolved using procedures. Ensure high customer satisfaction and demonstrate empathy while solving customer concerns....
Manage Escalated Customer Cases:. Act as the main point of contact for escalated customer issues for the Japan GR business, ensuring timely resolution and feedback loop. Identify patterns in escalations,...
You will need to provide thorough phone/email support to our customers and driver partners to build trust and encourage customer dedication. Accurately document case details, analyze information, and provide recommendations...
Deliver high-quality service across multiple support platforms including phone and messaging. Handle sensitive issues with compassion and empathy. Provide support and reassurance during unforeseen incidents such as accidents, altercations, and...
Respond to high volume, live queue of sensitive incident inbound cases and/or outbound queues. Report & document issues with reporting parties using various platforms. Master multiple knowledge bases and contact...
Perform targeted reviews in order to ensure compliance by examining safety reports. Review and provide recommendations for taxonomy improvements with a regional focus. High level of thought for earner fairness...
Discover your dream career in the high tech industry with Expoint. Our platform offers a wide range of Support Specialist — B2b jobs opportunities, giving you access to the best companies in the field, like Uber. With our easy-to-use search engine, you can quickly find the right job for you and connect with top companies. No more endless scrolling through countless job boards, with Expoint you can focus on finding your perfect match. Sign up today and follow your dreams in the high tech industry with Expoint.