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Customer Escalation Support - Senior Team Lead jobs at Uber
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466 jobs found
22.06.2024
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Uber Customer Escalation Support - Senior Team Lead United States, West Virginia
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Operations Management: Manage a team of 3-4 team leads and 60 CSRs and be responsible for all the operational goals of the LOB. Process improvement: Identify operational and structural weaknesses...
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10.09.2024
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Uber Customer Escalation Specialist II United States, West Virginia
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Provide world class customer support through emails and phone calls for users. Handle the escalation from the Customer Service Team. Help users troubleshoot any issues they experienced. Be the advocate...
23.06.2024
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Uber Customer Escalation Support Senior Specialist United States, West Virginia
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Team Metrics/Customer experience. Maintain Team CSAT and Team Quality together with Team Lead. Strong analytical skills in identifying trends and insights. Partner Management. Proficient written and verbal communication skills in...
09.09.2024
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Uber Senior Customer Support Manager United States, West Virginia
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Manage agents and team leaders on the ground while maintaining connection and engagement with cross functional teams in the APAC and Global COE (Center of Excellence). Lead the creation of...
24.06.2024
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Uber Customer Escalation Support Specialist United States, West Virginia
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Provide high quality virtual customer support through ticket systems (chat and email) and possibly phone. Ensure low to medium complexity customer issues are resolved using procedures. Ensure high customer satisfaction...
09.09.2024
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Uber Senior Customer Support Specialist - Oakland United States, West Virginia
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Provide high-quality front-facing customer support. Ensure issues are resolved using procedures or are escalated promptly. Facilitate driver sign-ups and communicate the value proposition of driving with Uber, which may include...
11.09.2024
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Uber Senior Customer Support Specialist - Saugus United States, West Virginia
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Description:Full job details
Provide high-quality front-facing customer support. Ensure issues are resolved using procedures or are escalated promptly. Facilitate driver sign-ups and communicate the value proposition of driving with Uber, which may include...
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Description:Full job details
Operations Management: Manage a team of 3-4 team leads and 60 CSRs and be responsible for all the operational goals of the LOB. Process improvement: Identify operational and structural weaknesses...
These jobs might be a good fit
Discover your dream career in the high tech industry with Expoint. Our platform offers a wide range of Customer Escalation Support - Senior Team Lead jobs opportunities, giving you access to the best companies in the field, like Uber. With our easy-to-use search engine, you can quickly find the right job for you and connect with top companies. No more endless scrolling through countless job boards, with Expoint you can focus on finding your perfect match. Sign up today and follow your dreams in the high tech industry with Expoint.