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244 jobs found
16.02.2025
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Uber Experimentation Program Specialist IV United States, West Virginia
Experimentation Design and Execution: Collaborate with regional product teams and markets’ stakeholders to design and implement experiments that test new features, improve customer experiences, enhance operational efficiency, and identify high...
What You’ll DoDevelop and manage Driver relationships through outbound trigger based callingTake ownership of managing multiple driver accountsProvide customised coaching and recommendations to your driver partnersDeliver against multiple KPIs, per...
Data Management & Reporting. Ensure WFM files, reports, dashboards, and data sources are accurate and updated. Maintain a central library for all region-related information. Ensure footprint changes are correctly reflected...
Ensure the maintenance, quality, and accessibility of the data. Proactively address issues identified in the data tables and queries. Modify data sources (tables/queries) to support new product launches. Develop and...
Provide high quality virtual customer support through ticket systems (chat and email) and possibly phone. Ensure low to medium complexity customer issues are resolved using procedures. Ensure high customer satisfaction...
Manage a book of business of UberEats restaurant partners. Establish and proactively maintain communication channels with merchant partners via email, phone, and face-to-face meetings. Upsell merchants on marketing products (ads,...
Provide high-quality front-facing customer support. Ensure issues are resolved using procedures or are escalated promptly. Facilitate driver sign-ups and communicate the value proposition of driving with Uber, which may include...
Experimentation Design and Execution: Collaborate with regional product teams and markets’ stakeholders to design and implement experiments that test new features, improve customer experiences, enhance operational efficiency, and identify high...
Discover your dream career in the high tech industry with Expoint. Our platform offers a wide range of Content Specialist jobs opportunities, giving you access to the best companies in the field, like Uber. With our easy-to-use search engine, you can quickly find the right job for you and connect with top companies. No more endless scrolling through countless job boards, with Expoint you can focus on finding your perfect match. Sign up today and follow your dreams in the high tech industry with Expoint.
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