Rental Readiness Specialist jobs at Tesla

• Field based body repair technical specialist that solves field escalations at Tesla Approved Collision Centers and Tesla Collision Centers
• Root cause body repair field issues and report findings to engineering teams
• Answer Toolbox cases, emails, and phone calls to address body shop concerns with highest level of response and attention
• Provide training and quality assurance activities to continually improve customer satisfaction
• Generate weekly reports of activities and findings
• Operate a variety of hand, power, and shop tools
• Comply with all Tesla safety rules, guidelines, and standards

• Certificate from Vocational School in collision, or equivalent
• Automotive Master Technician - 10 years of Tesla or industry experience preferred
• Expert working knowledge in frame equipment, welding, riveting, metal work, diagnostic systems and estimating platforms
• High level of proficiency in written and spoken English and proficiency in Microsoft Office and other cloud applications
• Ability to maintain high level of confidentiality
• Ability to work independently with limited supervision. 50% travel domestically and internationally based on business needs and capable of lifting 50 lbs and drive a forklift
• Valid driver's license preferred

• Maintain consumables bill of materials for Tesla collision centers, including paints, primers, masking tape, sandpaper, polishing compounds, foam, adhesives, and other essential repair chemicals and products for vehicle repair and refinish
• Collaborate with engineers, technical teams, specialists, and repair development colleagues to review, test, validate, and implement consumables for global collision operations
• Track and evaluate vendor performance using analytics, including vendor scorecards, KPIs, and reporting
• Provide technical expertise to the collision field, support teams, and other Tesla groups on consumables in the collision industry
• Manage consumables RFPs for new vehicle models, ensuring timelines meet launch schedules, and support sourcing and procurement alignment
• Troubleshoot and resolve technical, billing and other issues with consumables suppliers to ensure smooth operations and business alignment
• Build and maintain relationships with cross-functional stakeholders, using Tesla project management tools to track timelines and report key information

• 3+ years of experience in body/paint tech, operations, chemicals, or related fields (collision experience a plus)
• Strong problem-solving skills with the ability to troubleshoot complex issues
• Excellent organizational skills, capable of managing multiple projects with attention to detail
• Proactive, responsive, and positive with strong interpersonal skills, energy, and urgency
• Proficient in written and spoken English, quick to learn new software
• Team-oriented with a strong sense of confidentiality
• Ability to work independently, maintain confidentiality, obtain Tesla forklift certification if needed, and travel as required

The Finance Operation Specialist will report directly to the Finops Supervisor and will assist in the day-to-day activities and various responsibilities pertaining to customer billing, cash application, investigation, reconciliation, and reporting within the organization. The ideal candidate will have at least 3-5 years’ experience in a fast-paced environment. The ability to meet deadlines and flexibility in handling changing priorities are essential to be successful in this position. This role can be in our Draper, Fremont or Austin locations.

• Researching and processing incoming requests from internal and external customers
• Analyze and validate customer, product, and pricing data for completeness and accuracy
• Validate and confirm system production data against guaranteed output
• Investigate a resolve issues by reviewing historical transactions, contract data, reverse engineering, and coordination across multiple departments
• Accurate and timely responses to requests from internal customers including accounting, sales, customer care, legal, and senior management
• Create, upload, and modify journal entries into accounting system
• Generate payment requests from several internal departments

• Bachelor’s degree preferred or equivalent experience
• 3+ years of experience in Finance and/or Operations role preferred
• Previous experience with data validation and analysis preferred
• Advanced Excel and SQL skills preferred
• You are a problem-solver, always looking for better ways to get things done
• You’re not afraid of ownership and accountability
• You approach your work with focus on the big picture, always aware of the effects up and down stream

• Perform vehicle inventory movement, charging, and cleaning
• Coordinate with registration and logistics teams and perform plating, and paperwork verification
• Perform vehicle readiness inspections and report vehicle concerns
• Communicate with customers for scheduling rental pickups and drop-offs and issues while on rent
• Prepare documents for customer arrival and conduct hand-off
• Conduct insurance company or customer invoice generation and payment receipt
• Detail and/or light service advisory experience is preferred

• Proven track record of a great work ethic
• Demonstrated ability to be a team player
• Ability to lift 50 - 60 pounds
• Valid driver’s license preferred
• Excellent written and verbal communication skills, and ability to follow instructions
• Microsoft Office suite experience preferred

• Oversee janitorial operations at our manufacturing sites
• Hold meetings with janitorial vendor staff to communicate priorities and goals
• Implement, monitor, and enforce adherence to quality and safety policies, including onsite safety and quality audits
• Assist in creating and implementing standards in partnership with other sites to ensure continuity within the Operations team
• Oversee the upkeep and maintenance of culinary equipment, including Keurigs, refrigerators, soda machines, and vending machines
• Collaborate with managers from different departments and liaise with team members to achieve culinary department projects and goals
• Work collaboratively with fast-paced cross-functional teams to solve complex issues, set goals, track deliverables, and report progress

• 3+ years of experience with janitorial service in manufacturing/warehouse sites
• Open to schedule flexibility that will allow for a variety of shifts, including days, nights, or weekend
• Excellent written and verbal communication skills
• Highly proficient in Excel and Microsoft Office Suite

• Contracting Support: Monitor upcoming contract queue, support Utilities Sales team in obtaining all approvals until Tesla and the customer is ready to proceed. Perform contract verification, quality assurance and execution. Post contract execution, manage documentation and ensure contract metadata is captured accurately in proper internal systems
• Order management: Process sales orders, and partner with Finance Ops in generating invoices/credit notes
• Delivery management: Partner with Logistics and Industrial Deployment team to coordinate Megapack and accessories delivery. Monitor and mitigate delivery risk and support Accounting in any audit request
• Data integrity: Take full ownership to ensure business transactional data integrity across all Tesla systems/applications. Generate weekly metrics and monitor the state of contracts, orders, and Megapack delivery
• Customer Support: Problem-solve and address all requests from Customers, Sales, Logistics, Service, Finance, and other departments with minimal management guidance or supervision. Address issues with a strong sense of urgency
• Process Improvement: Actively identify and submit business process improvement ideas, support the implementation of such process/system improvement

• Bachelor's in Business, Analytics, Engineering, Operations Management, and/or equivalent experience or evidence of exceptional ability
• 3+ years of hands-on work in contract, analytics and operations, or equivalent experience in complex order management, delivery and planning
• Proficient with ERP platform, customer relationship management platform, and order/material management platforms, as well as Word/Excel/PDF is required
• Able to learn new topics quickly, coordinate cross-functional problem solving
• Strong communication skills, attention to details, with the ability to effectively multi-tasks and handle stress

• Rapidly diagnose and analyze issues across structures, actuators, controllers, harnesses, sensors, and firmware to meet manufacturing takt time requirement
• Review clips and CAN data using CANAPE/PCAN Explorer, run robot routines, and debug electronics via scoping, soldering, and probing
• Record issues, track trends, and report metrics to inform design improvements
• Initiate repair requests with technicians to follow through the fix
• Validate repairs by running robot routines and build up the product service manual by documenting diagnosis and repair procedures
• Perform hands-on troubleshooting and repair of hardware systems
• Utilize debugging tools such as multimeters, soldering tools, and oscilloscopes
• Collaborate with design, manufacturing, and firmware engineering to implement improvements
• Maintain accurate records and documentation

• Degree in Mechanical Engineering, Electrical Engineering, Robotics, or Mechatronics, or equivalent
• Proven proficiency in product-level issue diagnosis and root-cause analysis
• Hands-on experience troubleshooting and repairing hardware systems
• Experience with CAN, EtherCAT and Linux command line environments
• Familiarity with debugging tools such as multimeters, soldering tools, and oscilloscopes
• Excellent analytical and problem-solving skills
• Strong communication and collaboration skills
• Ability to work in a fast-paced environment and adapt to changing priorities
• Experience with AI robotic systems, environmental factors, and user support is a plus