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Tesla Collision Field Technical Specialist United States, North Carolina, Raleigh 468386138
16.04.2025
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What You’ll Do What You’ll Bring
- Field based body repair technical specialist that solves field escalations at Tesla Approved Collision Centers and Tesla Collision Centers
- Root cause body repair field issues and report findings to engineering teams
- Answer Toolbox cases, emails, and phone calls to address body shop concerns with highest level of response and attention
- Provide training and quality assurance activities to continually improve customer satisfaction
- Generate weekly reports of activities and findings
- Operate a variety of hand, power, and shop tools
- Comply with all Tesla safety rules, guidelines, and standards
- Certificate from Vocational School in collision, or equivalent
- Automotive Master Technician - 10 years of Tesla or industry experience preferred
- Expert working knowledge in frame equipment, welding, riveting, metal work, diagnostic systems and estimating platforms
- High level of proficiency in written and spoken English and proficiency in Microsoft Office and other cloud applications
- Ability to maintain high level of confidentiality
- Ability to work independently with limited supervision. 50% travel domestically and internationally based on business needs and capable of lifting 50 lbs and drive a forklift
- Valid driver's license preferred
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