Jobs at Tesla in Taiwan

Tesla is looking for a Leads Generation Manager to support the sales organization with various responsibilities including content creation, lead generation and consumer events. Our ideal candidate is a self-starter with strong communication (both verbal and written), negotiation and execution skills.

• Identify local EV market trends and growth opportunities & risks
• Demonstrate strong leadership and motivate/coach the team to improve their productivity.
• Work with regional sales managers to develop marketing strategies and plans which meet business targets to support sales and to serve the brand.
• Develop and manage the implementation of a comprehensive online & offline campaign calendar with centralized tracking of all regional marketing campaigns including test drive, lead generation, and external corporate activities (e.g. auto shows and product launches)
• Effectively deliver results of marketing objectives within good budget managing and planning.
• Oversee branding, external consumer facing content and promotional assets.
• Develop in-store programs and campaigns to engage existing leads and create new leads.
• Identify, plan, and execute partner and co-marketing programs.
• Work as the liaison between the field sales team, communications, and retail development team to ensure consistency and effectiveness of all marketing programs and identify new needs within the retail environment.
• Ensure compliance with global brand strategy and corporate identity for Tesla.
• Work with communications and content team on consistent and effective messaging of external documents and promotional materials to support our marketing activities (e.g. collateral)
• Manage outside agencies and vendors on an as needed basis.
• Evaluate and track the success of programs and campaigns.

Responsibilities:

• Identify local EV market trends and growth opportunities & risks
• Demonstrate strong leadership and motivate/coach the team to improve their productivity.
• Work with regional sales managers to develop marketing strategies and plans which meet business targets to support sales and to serve the brand.
• Develop and manage the implementation of a comprehensive online & offline campaign calendar with centralized tracking of all regional marketing campaigns including test drive, lead generation, and external corporate activities (e.g. auto shows and product launches)
• Effectively deliver results of marketing objectives within good budget managing and planning.
• Oversee branding, external consumer facing content and promotional assets.
• Develop in-store programs and campaigns to engage existing leads and create new leads.
• Identify, plan, and execute partner and co-marketing programs.
• Work as the liaison between the field sales team, communications, and retail development team to ensure consistency and effectiveness of all marketing programs and identify new needs within the retail environment.
• Ensure compliance with global brand strategy and corporate identity for Tesla.
• Work with communications and content team on consistent and effective messaging of external documents and promotional materials to support our marketing activities (e.g. collateral)
• Manage outside agencies and vendors on an as needed basis.
• Evaluate and track the success of programs and campaigns.

• Responsible for the display TLA and sub-component development, validation and management of existing and developing Tesla manufacturing partners.
• Sourcing, identifying, and executing part and assembly manufacturing lines with candidate suppliers.
• Support setup on supplier’s control flow and ramping operation (IQC/OQC) based on Tesla display inspection criteria, also to define containment plan and correct actions to ensure engineering design concept and yield target compliance.
• Conduct FACA on display quality issue and solidate the implementation plan.
• Oversee materials planning (Clear to build), inventory control, Excess & Obsolete (E&O) analysis and projections, New Product Material readiness, logistics readiness from Tier 2/3 companies supply Tier 1/2 companies with the parts.
• Access supplier’s production readiness to support engineering build and conduct TQP activity to meet SOP ramp.
• Influence product manufacturability, testability, and supply chain responsiveness in pursuit of low cost and flexibility, while stewarding quality.
• Drive supplier’s process performance and coordinate yield improvement to meet manufacturing cost reduction.
• Support Tesla Gigafactory Quality Team to define and perform containment plan related to supplier-corrective-action-request (SCAR) part defect and field return.
• Validate supplier corrective actions involving design and/or process changes to ensure they are robust, sustainable, and implemented for similar potential concerns across manufacturing lines and/or suppliers.
• Present timely, concise reports or plan for product yield performance and supplier capacity.

• Minimum 5+ years’ experience in display industry or other manufacturing quality management areas.
• BS/MS Degree in Electrical / Mechanical / Industrial Engineering or evidence of experience and exceptional ability.
• Technical knowledge in display technologies and manufacturing, such as LCD, Touch Sensor, and OLED a plus.
• Knowledge of any of the following preferred: Mechanical subassemblies, PCBA top level assembly, Semiconductor, or IC driver procedure.
• Solid communication skills with the ability to work in multinational environments.
• Driven and motivated by accomplishing world-class objectives.

• Experience in manufacturing, process engineering and quality controlling.
• Ability to multi-task, prioritize and work in an extremely fast-paced environment.
• Proficient with Microsoft Office applications, particularly Microsoft Excel.
• Results oriented and attention to detail.
• Strong interpersonal skills and ability to present to management.

• Understanding of costing concepts, cost reduction, modeling, etc. preferred.
• Ability to travel frequently.

• Experience managing a culturally diverse team desired

• Experience in a fast-moving industry required
• Experience in working within an Aftersales environment required
• Fluency (written and spoken) in English required

• Minimum 5 years+ in online and offline integrated marketing and communication

• BA or Master in Business admirative, communication or other related degree is preferred
• Excellent communication skills and fluency in Mandarin and English
• Excellent copy-writer in both English and Chinese

• LINE and social media development

• Maintain a high sense of urgency and entrepreneurial work ethic that is required to drive business outcomes
• Exceptional strategic thinker and analytical skills; ability to address cross-functional and cross-organizational issues independently
• Highly organized with the ability to manage multiple projects while meeting deadlines.
• Result driven, hands-on, positive “can do” attitude, passionate and able to show commitment and to inspire others
• Proficient in MS Office, IOS, Photoshop
• Proven ability to work in a fast-paced, dynamic and deadline-oriented environment
• Large company discipline...small company entrepreneurial attitude
• Strategically planning with strong execution and negotiation skills
• Asset management experience/ Good negotiation skills
• Digital Agency management/ Online to Office event coordination experience is preferred

What You'll Do

• Fully understanding of customers need on products and liaise closely with consumer engagement team.

• Plan E-commerce features that enable customers to have a frictionless, engaging, and localized digital customer experience.

• Report on E-commerce business success criteria results, metrics, test and deployment management activities.

• Monitoring products information and stock in inventory regularly, managing the stock replenishment to each online channel periodically, as well as work with RDC for return and damage goods management.

• Collaborate with cross-functional partners including global/ regional office, CS, IT, Logistics and Marketing teams, to gather, review, and prioritize requirements.

• To assist in Customer service and liaise closely with RDC

• To plan the quarterly operation and promotion events on official online. Strategy for Promotion and discount activities with consumer engagement team.

• Analyze release readiness reviews, milestone reviews, and business go/no-go reviews.

• Maintain and manage effective relationship with all vendors, and partner to identify and apply solutions as needed for site experience improvement and operational optimization.

• More than 2 years e-commerce platform management experience in multinational corporation

• BA degree in related fields

• Strong analytical and problem-solving skills

• Experience to monitor daily trading operation

• Fluent in English and Chinese both written and speaking

• Proactive and highly result-oriented mindset

• Ability to handle multiple tasks simultaneously

• Strong Excel and ppt skills

工作內容:

• 招待親臨保養廠的顧客並提供解決方案
• 協助汽車出險理賠相關事宜承辦
• 協助保險理賠車身估價
• 跟進保修車輛開單、進度掌控、品質監控
• 解決顧客面臨的技術問題，並與技師團隊合作，以提供顧客良好的服務
• 與廠內團隊議定維修時間，通知及與顧客講解維修情況
• 與顧客聯繫並安排車輛交還時間
• 跟進顧客並了解車輛維修後的情況，以定確保客戶滿意維修保養服務

工作內容:

• 招待親臨保養廠的顧客並提供解決方案
• 協助汽車出險理賠相關事宜承辦
• 協助保險理賠車身估價
• 跟進保修車輛開單、進度掌控、品質監控
• 解決顧客面臨的技術問題，並與技師團隊合作，以提供顧客良好的服務
• 與廠內團隊議定維修時間，通知及與顧客講解維修情況
• 與顧客聯繫並安排車輛交還時間
• 跟進顧客並了解車輛維修後的情況，以定確保客戶滿意維修保養服務

• Develop and maintain highly productive partner accounts (e.g. PV installers, energy retailers, and network operators)

• Build and maintain relationships across the organization of partner accounts

• Convey Tesla product roadmap and prepare partners for integration

• Anticipate new business opportunities with accounts and identify suitable product offerings to satisfy customer requirements

• Be responsible for achieving volume sales within assigned channel(s)

Expand sales channels by identifying new partners and supporting contract negotiation

• Provide product feedback to technical team regarding fit and applicability of product design and offering Maintain an understanding of market dynamics across relevant sectors (e.g. utility, commercial & industrial, residential, etc.) and drivers (e.g. policy/regulatory, techno-economics, etc.)

• Contribute input regarding Tesla's product and sales strategy for the region

• Contribute to techno-economic analysis to assess market opportunities

• Provide high fidelity sales forecasts to business and manufacturing teams

• Provide key market insights to the broader business team

• Provide input on the development of marketing/sales material

• BA/BS or the equivalent in experience and evidence of exceptional ability

• 4 years minimum relevant work experience

• Professional fluency in English required; proficiency in other regional languages a plus

• Demonstrated performance of sales/business development in a related field

• Experience launching new businesses/products

• Excellent communication and documentation skills

• Ability to multitask in a fast moving environment

• Experience digesting and translating technical requirements and policy/regulatory. information for commercial applicability is preferred

• Energy experience is preferred

• Deep passion for changing the way we use energy on the electric grid