T2 Technical Support Engineer – Advertiser jobs at Taboola in India, Gurugram
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India
Gurugram
8 jobs found
03.08.2024
T
Taboola T2 Technical Support Engineer – Advertiser India, Haryana, Gurugram
Perform comprehensive troubleshooting, data discrepancy analysis around key metrics in digital advertising such as clicks reporting and reading and utilization of system logs, to identify and resolve complex support issues...
Perform in-depth troubleshooting including DB analysis and reading system logs to identify and solve complex support issues that were escalated by 1stlevel support. Manage assigned cases to meet service agreement...
Lead a team of content reviewers, across different markets in the English language. Manage a team to meet demanding SLAs and high quality standards. Improve KPIs & SLAs to consistently...
Build and lead a World-Class Team: Mentor and develop your team to deliver outstanding customer experiences. Own Customer Success: Ensure seamless support operations, meeting SLAs, and exceeding customer expectations. Drive...
Perform in-depth troubleshooting including DB analysis and reading system logs to identify and solve complex support issues that were escalated by 1stlevel support. Manage assigned cases to meet service agreement...
Technical onboarding for new advertisers . Owning responsibility for the End2End technical onboarding process , Taboola pixel implementation , conversion tracking , performance and health analysis. Building an in-depth knowledge...
3+ years of experience in 2nd level support / 1+ years of experience in 3rd level support. Advanced technical orientation and understanding – familiarity with architectural design and flows, relations...
Perform comprehensive troubleshooting, data discrepancy analysis around key metrics in digital advertising such as clicks reporting and reading and utilization of system logs, to identify and resolve complex support issues...
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