Senior Quality Specialist - Webapp Node.js & React jobs at Sap in United Kingdom, London

The Role:

What you bring :

• Familiarity with SAP system administration tools of NetWeaver and non-NetWeaver based systems.

• Solid experience in technical planning, implementation, configuration, and integration of SAP solutions: Installations, migrations, upgrades, and operations for large/complex environments.
• Good knowledge of the entire SAP technology stack: NetWeaver, database, operating system (Linux, HANA, ASE)
• Experience with hyperscalers (Azure / AliCloud) and their virtualization technologies.
• Solid understanding of network concepts: DNS, Firewalls, network-based encryption, routers, subnets etc. Being able to do troubleshooting of network issues (collaborating with network experts) is a big plus.
• Identify top issues, define, and drive implementation of the action items
• Lead technology discussions, drive innovations and act as the escalation point for technical issues
• Support the customer with their cloud transformation journey by taking ownership of the customer landscape during all lifecycle phases: Build, cutover / business go-live and operations.
• You make sure the systems run smoothly by proactively identifying issues before they impact availability. When issues do arise, you collaborate closely with the customer and all relevant teams to solve them as quickly as possible.
• Work as trusted technical advisor representing SAP ECS in customer/partner/consulting discussions
• Support the Cloud Advisory Architect (CAA) to identify customer future requirements
• Understand end to end business drivers for customers to be in cloud, translating it into technical requirements and easy to consume cloud solutions
• Collaborate with different teams from within the ECS organization and outside to ensure excellent customer satisfaction.
• This is very much a customer-facing role. You will be working closely with customer technical experts on a daily basis.
• You may be required to work on weekends/off hours during critical customer escalations or go-lives. Flexibility is must.
• Support delivery teams to perform and drive root cause analysis to completion
• Mentor and guide junior members of the team

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES

• A bachelor's degree in computer science, Engineering, Information Management, or related field.
• Expert in industry and standards and methodologies for operations (ITIL v3, CCoE, ITSM, TCO and E2E Operations / Run SAP, ALM) – certifications in any of these topics are a big plus
• Excellent written, verbal communication and presentation skills in English:Ability to explain technical topics to non-technical audience with clarity and confidence
• Customer centric mindset: Focus on highest service quality standards, customer success and achieving results.
• Team player: Ability to work effectively in international and virtual teams. Your colleagues will be based around the world: Europe, South Africa, Brazil, and India.
• Strong focus on quality, customer success and driven by results
• Capacity to continuously acquire new knowledge in an independent, proactive way
• Good analytical and solution-oriented thinking
• Having project management experience is a plus.
• English and Chinese (advanced/fluent written & spoken) language skills.

Work Experience

Minimum of 5 years SAP technology experience, preferably in an SAP support / consulting environment.

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ROLE DESCRIPTION

EXPECTATIONS AND TASKS

· Annual Revenue - Achieve / exceed quota targets.

· Sales strategies - Develops effective and specific account plans to ensure revenue target delivery and sustainable growth. Develop relationships in new and existing customers and leverage to drive strategy through organization.

· Trusted advisor - Establishes strong relationships based on knowledge of customer requirements and commitment to value (value of counsel and expertise, value of

· Territory and Account Leadership - Lead designated territory, including accounts, account relationships, prospect profiling, and sales cycles. Encourage all accounts to become SAP references.

· Pipeline planning - Follow a disciplined approach to maintaining a rolling pipeline. Keep pipeline current and moving up the pipeline curve.

· Pipeline partnerships – Leverage support organizations including Marketing, Inside sales, Partners and channels to funnel pipeline into the assigned territory.

· Advance and close sales opportunities - through the successful execution of the sales strategy and roadmap.

· Support all SAP promotions and events in the territory

Sales Excellence

· Sell value.

· Maintain White Space analysis and execution of initiatives (up sell and cross sell) on customer base.

· Orchestrate resources: deploy appropriate teams to execute winning sales. Create OneSAP.

· Utilize best practice sales models.

· Maintain CRM system with accurate customer and pipeline information.

· Demonstrates leadership skills in the orchestration of remote teams.

· Ensure account teams and Partners are well versed in each account’s strategy and well positioned for all customer touch points and events. Maximize the value of all sales support organizations.

WORK EXPERIENCE

· 7+ years of experience in sales of complex business software / IT solutions

· Proven track record in business application software sales.

· Experience in lead role of a team-selling environment.

· Demonstrated success with large transactions and lengthy sales campaigns in a fast-paced, consultative and competitive market.

· Business level English: Fluent

· Local language: Fluent, Business Level

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES

· Bachelor equivalent

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Job Segment:CRM, Cloud, ERP, Account Executive, Technology, Sales

We win with inclusion

PhiladelphiaJob Segment:Senior Product Manager, Developer, Solution Architect, Computer Science, Compliance, Operations, Technology, Legal

What you’ll do:

• Demand Generation: Lead high-impact 1:1 and 1:M (one-to-many) demand generation initiatives, including targeted executive briefings, workshops, and events to build a robust pipeline for SAP Finance, BRIM and CPQ solutions.
• Executive Engagement: Spearhead first-time meetings with C-level stakeholders (e.g., CFOs, CIOs, CROs, VPs of Sales or Billing) to establish trust, articulate SAP’s value proposition, and align Finance, BRIM and CPQ solutions with customer priorities.
• Deal Qualification and Progression: Qualify high-potential deals and expertly guide them through the sales cycle, leveraging 1:1 and 1:M strategies to secure closures and maximize revenue.
• Customer Adoption and Relationship Building: Foster strong post-sale relationships with customers to ensure successful adoption of SAP Finance, BRIM and CPQ solutions, driving long-term satisfaction and expansion opportunities.
• Workshops and Events: Design and deliver Value Exploration Workshops and Finance, BRIM/CPQ-focused sessions to showcase SAP’s capabilities and address customer pain points. Provide thought leadership at industry events and internal account planning sessions.
• Strategic Alignment: Collaborate with account teams to align SAP Finance, BRIM and CPQ solutions with customer business strategies, addressing complex subscription and billing challenges and proactively demonstrating SAP’s unique value.
• Thought Leadership: Challenge customers with innovative perspectives, teach best practices, and pitch SAP Finance, BRIM and CPQ process optimizations to drive transformation and inspire proactive growth.
• Team Mentor: Serve as a “go-to” expert with a strong personal brand, coaching and mentoring sales teams and junior Solution Advisors. Contribute to Voice of the Field initiatives to shape SAP’s product and go-to-market strategies.
• Broad Impact: Drive measurable outcomes across revenue, renewals, and customer adoption, ensuring a lasting impact on SAP’s Finance, BRIM and CPQ solution portfolio.
• Partner Engagement: Help create a collaborative environment where partners feel valued, supported and empowered to contribute their unique expertise and resources to our joint success.

What you bring:

• Experience: 7-15 years in enterprise software sales, presales, solution advisory, or consulting related to SAP finance, billing, revenue management, or CPQ, with a proven track record of engaging C-level executives and driving multi-million-dollar deals.
• Domain Expertise: Deep knowledge of SAP Finance solutions, subscription and usage-based billing processes, revenue management, and CPQ workflows, with expertise in key industries (e.g., telecommunications, high-tech, media).
• Skills: Exceptional communication and presentation skills, with the ability to articulate complex SAP Finance, BRIM and CPQ solutions to diverse audiences. Strong analytical and problem-solving abilities to address customer challenges and align solutions with strategic goals. Proven leadership in coaching, mentoring, and teaching sales teams or peers. Ability to deliver compelling workshops, events, and pitches that inspire action.
• Attributes: Established personal brand as a trusted advisor in SAP Finance, BRIM and CPQ domain. Proactive, innovative mindset with a passion for challenging the status quo. Collaborative team player with the ability to influence cross-functional stakeholders.
• Technical Knowledge: Proven experience with SAP Finance, BRIM and CPQ solutions or comparable enterprise billing and pricing platforms. Ability to master SAP’s business architecture is critical.
• Education: Bachelor’s degree in Business, IT, or related field; MBA or advanced degree preferred.
• Travel: Willingness to travel 25%–50% for customer engagements, events, and internal meetings.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Manhattan
New York City

Regional Head of People & Culture, dotted line to People & Culture Program Expert (Health, Safety, Wellness)
Full-time, Permanent

Regulatory Compliance & Risk

• Ensure compliance with all relevant US legislation, with support from legal team.
• Track regulatory changes and where relevant update policies, processes, and training (or support these updates across other functions).

Program Strategy & Delivery

• Develop and deliver health, safety, and wellness programs tailored to evolving workforce needs (e.g., hybrid work, psychological safety, mental health, burnout).
• Align programs with SAP’s People Strategy and Global Health & Safety Management Standard.

Governance & Committees

• Provide operational support for the US Health & Safety Council; helping the People & Culture Program Expert run quarterly meetings and drive follow-up actions.
• Support the set up of state-level joint health and safety committees or policies where required by law.

Communication & Collaboration

• Help drive awareness campaigns that foster a culture of wellbeing.
• Where relevant, facilitate health and safety awareness to employees and managers.
• Collaborate with functions such as Total Rewards and Facilities to embed inclusive wellbeing into the employee journey.
• Direct escalations as needed for H&S concerns.

Budget & Vendor Management

• Support the operational needs to manage the health & safety budget and oversee vendors for mental health and safety programming.

Required Skills & Attributes

• Strong self-starter with a track record of resolving complex issues.
• Proven in project/program management to lead from concept to delivery.
• Excellent communicator and data-driven thinker
• Comfortable shifting between high-level planning and hands-on implementation
• Comfortable in a fast-paced environment, managing multiple details at once with prioritization to keep topics moving forward.

Preferred Experience & Knowledge(assets, not requirements)

• Understanding of US health & safety frameworks and legislation.
• Experience in HR, employee experience, or workplace operations.
• Comfortable working across multiple stakeholders and running a council or committee.
• Familiarity with mental health strategies and inclusive wellness.
• Budgeting and vendor management experience.

Additional Focus Areas

• Collaborate with global teams to align local efforts with global standards.
• Use data and insights to continuously improve safety and wellbeing outcomes.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Philadelphia

Key Responsibilities:

• Logging Strategy & Implementation:
  • Design, implement, and maintain a unified logging strategy and architecture for SAP's cloud environments across AWS, Azure, and GCP.
  • Ensure consistency in log collection, formatting, and ingestion from diverse sources, including hyperscaler platform logs, operating systems, databases, and enterprise applications.
  • Develop and enforce logging standards, conventions (e.g., OpenTelemetry, structured logging like JSON), and metadata requirements for all log types.
• Platform & Layer Coverage:
  • Configure and optimize logging for AWS (e.g., CloudWatch, S3, Lambda logs), Azure (e.g., Azure Monitor, Event Hubs, Storage Blobs), and GCP (e.g., Cloud Logging, Cloud Storage).
  • Establish consistent logging practices for various operating systems (Linux, Windows), database systems (e.g., SAP HANA, traditional databases), and custom SAP and third-party applications.
  • Collaborate with network and security teams to ensure comprehensive network flow and security event logging.
• Tooling & Automation:
  • Implement, configure, and manage logging tools and platforms (e.g., Splunk, ELK Stack - Elasticsearch, Logstash, Kibana, Prometheus, Grafana, Thanos, Loki, OpenTelemetry collectors) for centralized log aggregation and analysis.
  • Develop automation scripts and tools (e.g., Python, Go) for deploying, configuring, and managing logging agents and pipelines.
  • Integrate logging solutions with CI/CD pipelines to ensure observability is built-in from the start.
• Observability & Insights:
  • Collaborate with SRE, DevOps, and Development teams to define logging requirements for new services and applications.
  • Ensure logs provide actionable insights for anomaly detection, performance monitoring, root cause analysis, and security incident response.
  • Contribute to the development of real-time analytics and monitoring dashboards based on log data.
• Compliance & Security:
  • Ensure logging practices comply with relevant industry standards, regulatory requirements, and SAP's internal security policies.
  • Implement log retention, archiving, and protection mechanisms to safeguard log integrity and availability.
• Troubleshooting & Support:
  • Provide Level 2/Level 3 support for logging infrastructure incidents, troubleshooting issues related to log collection, processing, and availability.

What You Bring:

• Bachelor’s degree in Computer Science, Software Engineering, or a related field.
• Minimum of 5+ years of experience in cloud operations, DevOps, or SRE roles with a strong focus on logging and observability.
• Deep expertise in logging methodologies and tools across multi-cloud environments (AWS, Azure, GCP).
• Proven experience with logging relevant to operating systems (Linux, Windows), databases (e.g., HANA, SQL), and application layers.
• Hands-on experience with log aggregation and analysis platforms (e.g., Splunk, ELK Stack, Grafana Loki, Prometheus, Azure Log Analytics and DCRs).
• Experience with OpenTelemetry standards (i.e. OCSF ) and implementing telemetry solutions.
• Proficiency in at least one scripting/programming language (e.g., Python, Go, Java) for automation and tool development.
• Familiarity with containerization (Docker) and orchestration (Kubernetes) in a cloud-native context.
• Strong understanding of microservices architecture and distributed systems.
• Excellent problem-solving skills and the ability to work in a fast-paced, collaborative, agile environment.
• Strong communication skills (written and verbal) to articulate technical concepts and collaborate with cross-functional teams.

Bonus Points:

• Experience with SAP-specific logging mechanisms
• Certifications in AWS, Azure, GCP, AliCloud, IBM Cloud
• Contributions to open-source observability projects.
• Experience with Machine Learning for anomaly detection on log data.

Why Join Us

• Be a part of a world-class cloud security engineering team shaping the security of critical infrastructure.
• Solve complex problems in a high-scale, multi-cloud enterprise environment.
• Drive meaningful impact on the resilience and trustworthiness of business-critical application

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Successful candidates might be required to undergo a background verification with an external vendor.

Job Segment:Cloud, ERP, Compliance, Computer Science, Software Engineer, Technology, Legal, Engineering

What you'll do:

The Account Executive (AE) role empowers customers to achieve their full potential by strategically positioning SAP cloud solutions to address their unique business challenges and lay a strong foundation for future success. The role includes the following key aspects:

• Account & Customer Relationship Management:
  • Serve as the end-to-end account owner, managing sales of software licenses and cloud subscriptions and establish a trusted relationship with the customer.
  • Develop and execute strategic account plans to ensure sustainable growth and achieve/exceed revenue targets.
  • Gain a comprehensive understanding of each customer’s technology landscape, strategic goals, and competitive environment.
• Demand Generation, Pipeline, and Opportunity Management:
  • Maintain pipeline management, ensuring a healthy and advancing sales funnel.
  • Leverage internal resources, including marketing, inside sales, and partner channels, to drive demand and manage opportunities.
  • Utilize SAP’s comprehensive solution portfolio, including industry-specific and line-of-business (LoB) solutions, to effectively address customer needs.
• Sales Excellence:
  • Conduct White Space analysis to identify and execute up-sell and cross-sell opportunities within existing accounts.
  • Orchestrate and deploy appropriate teams to ensure successful sales outcomes, embodying the "OneSAP" approach.
  • Stay informed about SAP’s competition and position SAP solutions effectively against them.
  • Maintain accurate customer and pipeline information within CRM systems.
• Leading a (Virtual) Account Team:
  • Lead and orchestrate remote and cross-functional teams to align with the customer’s strategic objectives.
  • Ensure that account teams and partners are well-prepared and strategically positioned for all customer interactions.
  • Maximize the value derived from SAP’s extensive sales support ecosystem.

What you bring:

• 10+ years of experience in sales of complex business software/IT solutions.
• Proven success in business application software sales and leading team-selling environments.
• Demonstrated ability to handle large transactions and lengthy sales campaigns in a fast-paced, competitive market.
• Strong negotiation skills and experience in renewals, expansions, and up-sells of subscription-based solutions.
• Fluent in Business English with proficiency in additional languages considered a plus.

Soft skills:

• Exceptional communication, both verbal and non-verbal.
• Strategic thinking with a high degree of creativity and innovation.
• Strong executive presence and results-driven mindset.
• Ability to work across multiple teams within a matrix organization.

:

• Join a highly motivated team with a deep understanding of SAP’s solution portfolio.
• Engage in collaborative work with SAP leadership and industry teams to drive customer success.
• Align with product/solution management teams to enhance your strategic engagements.
• Leverage your expertise while working in a dynamic and challenging environment at the forefront of SAP’s customer engagements.

We win with inclusion
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.For SAP employees: Only permanent roles are eligible for theSuccessful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.Requisition ID: 434387 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid