SAP Cloud Observability Engineer - Logging Specialist 

United Kingdom, England, London 

930518621

Key Responsibilities:

• Logging Strategy & Implementation:
  • Design, implement, and maintain a unified logging strategy and architecture for SAP's cloud environments across AWS, Azure, and GCP.
  • Ensure consistency in log collection, formatting, and ingestion from diverse sources, including hyperscaler platform logs, operating systems, databases, and enterprise applications.
  • Develop and enforce logging standards, conventions (e.g., OpenTelemetry, structured logging like JSON), and metadata requirements for all log types.
• Platform & Layer Coverage:
  • Configure and optimize logging for AWS (e.g., CloudWatch, S3, Lambda logs), Azure (e.g., Azure Monitor, Event Hubs, Storage Blobs), and GCP (e.g., Cloud Logging, Cloud Storage).
  • Establish consistent logging practices for various operating systems (Linux, Windows), database systems (e.g., SAP HANA, traditional databases), and custom SAP and third-party applications.
  • Collaborate with network and security teams to ensure comprehensive network flow and security event logging.
• Tooling & Automation:
  • Implement, configure, and manage logging tools and platforms (e.g., Splunk, ELK Stack - Elasticsearch, Logstash, Kibana, Prometheus, Grafana, Thanos, Loki, OpenTelemetry collectors) for centralized log aggregation and analysis.
  • Develop automation scripts and tools (e.g., Python, Go) for deploying, configuring, and managing logging agents and pipelines.
  • Integrate logging solutions with CI/CD pipelines to ensure observability is built-in from the start.
• Observability & Insights:
  • Collaborate with SRE, DevOps, and Development teams to define logging requirements for new services and applications.
  • Ensure logs provide actionable insights for anomaly detection, performance monitoring, root cause analysis, and security incident response.
  • Contribute to the development of real-time analytics and monitoring dashboards based on log data.
• Compliance & Security:
  • Ensure logging practices comply with relevant industry standards, regulatory requirements, and SAP's internal security policies.
  • Implement log retention, archiving, and protection mechanisms to safeguard log integrity and availability.
• Troubleshooting & Support:
  • Provide Level 2/Level 3 support for logging infrastructure incidents, troubleshooting issues related to log collection, processing, and availability.

What You Bring:

• Bachelor’s degree in Computer Science, Software Engineering, or a related field.
• Minimum of 5+ years of experience in cloud operations, DevOps, or SRE roles with a strong focus on logging and observability.
• Deep expertise in logging methodologies and tools across multi-cloud environments (AWS, Azure, GCP).
• Proven experience with logging relevant to operating systems (Linux, Windows), databases (e.g., HANA, SQL), and application layers.
• Hands-on experience with log aggregation and analysis platforms (e.g., Splunk, ELK Stack, Grafana Loki, Prometheus, Azure Log Analytics and DCRs).
• Experience with OpenTelemetry standards (i.e. OCSF ) and implementing telemetry solutions.
• Proficiency in at least one scripting/programming language (e.g., Python, Go, Java) for automation and tool development.
• Familiarity with containerization (Docker) and orchestration (Kubernetes) in a cloud-native context.
• Strong understanding of microservices architecture and distributed systems.
• Excellent problem-solving skills and the ability to work in a fast-paced, collaborative, agile environment.
• Strong communication skills (written and verbal) to articulate technical concepts and collaborate with cross-functional teams.

Bonus Points:

• Experience with SAP-specific logging mechanisms
• Certifications in AWS, Azure, GCP, AliCloud, IBM Cloud
• Contributions to open-source observability projects.
• Experience with Machine Learning for anomaly detection on log data.

Why Join Us

• Be a part of a world-class cloud security engineering team shaping the security of critical infrastructure.
• Solve complex problems in a high-scale, multi-cloud enterprise environment.
• Drive meaningful impact on the resilience and trustworthiness of business-critical application

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Successful candidates might be required to undergo a background verification with an external vendor.

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