Junior Digital Customer Engagement Manager jobs at Sap in Romania
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Engagement Management: Plan & review of services in accordance with the customer’s requirements, manage Stakeholders. Delivery Management: Day-to-day operations, support of projects, de-escalate critical engagements. Account Management: Commercial account management...
Participating in and driving of internal technical calls. Continuous and thorough documentation and reporting of progress made towards resolution. Getting involved in customer communication in case customer facing teams require...
Creating estimates and milestones for projects and defining project boundaries. Collaborating with management, sales team, SAP Standard, and Consulting during the pre-project opportunity phase. Gaining customer trust. Setting up and...
Primary contact for customers for discussions about SAP technology and innovations and serve as an escalation point person for technical issues, service requests and incidents. Understand the customer business, goals,...
Drives Sales to delivery handover and customer onboarding, covering all technical and project aspects like IP ranges, Load Balancer setup requirements, VPN networks and more. Support tickets handling, bridging customer...
Drives Sales to delivery handover and customer onboarding, covering all technical and project aspects like IP ranges, Load Balancer setup requirements, VPN networks and more. Support tickets handling, bridging customer...
Drives Sales to delivery handover and customer onboarding, covering all technical and project aspects like IP ranges, Load Balancer setup requirements, VPN networks and more. Support tickets handling, bridging customer...
Engagement Management: Plan & review of services in accordance with the customer’s requirements, manage Stakeholders. Delivery Management: Day-to-day operations, support of projects, de-escalate critical engagements. Account Management: Commercial account management...
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