Associate Solution Support Engineer jobs at Sap in Ireland, Galway City

The Associate Solution Support Engineer role at SAP in Ireland, Galway City is an exciting opportunity to be part of the leading Tech company in the world. You will be part of a large and diverse technical team working on cutting edge solutions for industries that include the public sector, utilities and telecommunications. As an Associate Solution Support Engineer, you will join an international team of passionate and knowledgeable technical experts whose focus is ensuring customer success through the delivery of technical solutions. Working closely with SAP’s customers, you will provide exceptional technical support, troubleshooting, advice, and guidance—ensuring that SAP solutions are deployed in the best possible manner, while meeting customer expectations and satisfaction. Analytical skills, problem-solving, and attention to detail are paramount in this position, as you’ll be tasked with ensuring the total customer experience is optimized. The duties of an Associate Solution Support Engineer include analysis and problem solving of user inquiries, resolution of Incident Tickets, and maintaining a case repository of customer cases and solutions. Working effectively within the SAP systems and its tools, such as SAP Cloud Security, you will respond to customer product-related inquiries while keeping abreast of industry trends and developments. A successful candidate is someone who takes a proactive approach in all task developments and is excited to learn and grow in a fast-paced engineering environment. If you are passionate about the tech industry and looking for an exciting challenge, this is the job for you. Make sure to apply on Expoint, the job finding platform solely for the tech industry.