Cyber Intelligence Research Operations Analyst jobs at Sap in Germany

This job posting contains multiples job opportunities available.

Key Responsibilities

Data Analysis & Reporting

• Design and maintain dashboards, reports, and KPIs to monitor business performance.
• Deliver accurate and timely recurring reports (weekly/monthly/quarterly) to the Revenue Operations team.
• Conduct analysis on KPIs and trending to be leveraged as actionable insights for leadership and stakeholder

Process Optimization & Governance

• Support continuous improvement initiatives by collaborating with Rev Ops teammates to identify inefficiencies and propose scalable solutions.
• Execute standardized Go-to-market (GTM) activities to support the rollout and ongoing maintenance of the annual GTM process.
• Monitor and drive consistency of CRM data for usage in ongoing analysis and business recommendations

Project & Stakeholder Management

• Coordinate and track progress of key initiatives, ensuring timely delivery and stakeholder alignment.
• Prepare materials for business updates and operational check-ins.
• Help create and track project timelines and progress
• Assist building Executive level presentation

Profile & Skills

• Strong analytical mindset with experience in data modeling, reporting, and visualization tools (e.g., Excel, Power BI, SAP Analytics Cloud).
• Highly organized and process-driven, with a keen eye for detail and a proactive approach to problem-solving.
• Excellent communication skills with the ability to convey complex information clearly and concisely.
• Comfortable working independently and collaboratively in a global, matrixed environment.
• Demonstrated ability to manage multiple priorities and meet tight deadlines.

Experience & Qualifications

• 2–4 years of experience in business operations, revenue operations, or a related analytical role.
• Preference for bachelor’s degree in Business, Finance, Economics, Data Science, or a related field.
• Familiarity with SAP tools and systems is a plus.
• Experience supporting sales operations or finance teams is highly desirable

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Job Segment:Cloud, ERP, Operations Manager, Compliance, Data Modeler, Technology, Operations, Legal, Data

Three reasons to intern at SAP

1. Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.
2. Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.
3. Gain visibility: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.

Expected Start Date: September 2025

Solution Adoption

• Build data reports, dashboards on SAP Analytics Cloud, presentations and data analysis tasks
• Develop Metrics standard to drive usage and consumptions for Cloud Solutions

Operation Support

• Collect, clean and process large quantities of data
• Navigate through different data tools to ensure delivered business outcomes
• Develop tools and SOP to help scale and increase the business insights

Stakeholder Management

• Collaborate across teams to deliver information, resources, and best practices
• Engage and align with Customer Success Partners, Product and Solution Managers, Marketing and Analytics Teams

Key responsibilities will relate to

• Customer Tracking
• Customer Relationship Management
• Customer Engagement Meeting Asset Creation
• Data management and analytics

What you bring

We’re looking for someone who takes initiative, perseveres, and stays curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

You are a currently enrolled student at a university or a university of applied sciences

• Studying preferably in the fields: Technology or Commerce related degree (Bachelor’s, Master’s, MBA).
• For example, Business Administration, Marketing, Economics, Management Information System (MIS) or Business Technology Management (BTM).
• Language skills: Business fluent in English. Additional language is a plus.
• The candidate must have a combination of technical and business experience.
• The candidate should be a team player, with a self-starter attitude and the ability to work with minimal direction. Good communication/writing and organization skills are important.
• The candidate should be able to synthesize and analyze large quantities of data, whilst showing a creative and pragmatic approach to problem solving.
• Above all, they should be passionate about technology and business.
  

Top skills or competencies

• Strong Relationship/Interpersonal skills
• Data Analysis
• Excel
• Understand and code in Python
• Data Management
• Detail Oriented
• Curious
• Demonstrated Self Starter
• Strong written communication skills (email, PPT, case studies)
• Strong organizational skills
• Business Acumen
• Consultative Skills
• Strong collaboration skills
• Demonstrated previous experience in the above areas.
• Previous SAP experience is an asset

We win with inclusion

Due to the nature of the role, which involves global interactions with SAP entities, as well as with employees and stakeholders in Canada, functional proficiency in English is required for positions based in the Quebec.

Job Segment:Data Analyst, SAP, Cloud, Data Management, ERP, Data, Technology

What you will do

You will be part of a 24/7 HANA Cloud Operations team responsible for monitoring SAP cloud solutions. Your immediate action will be to restore availability in case of service disruption or degradation. As a HANA Cloud Operations Engineer, you will drive customer communication and ongoing investigation in collaboration with internal development teams. As part of our ITIL framework, you will be responsible for ongoing escalation and bridge calls with the affected Line of Businesses until service restoration is provided. You will also be actively involved in post-incident continuous improvement activities as part of problem management and execute maintenance activities. The team you will join operates multiple products deployed on different infrastructures and hyperscalers. Therefore, your agility and ability to proactively learn and adapt will be key to your success.

Your main tasks and responsibilities include:
• Troubleshooting and incident analysis

• Proactive system monitoring and end to end service operations
• Uphold SLA and Team KPIs
• Consistently drive root cause analysis & identify areas of improvement • Actively participate in continuous optimization of already existing procedures and processes
• Onboarding of new services & processes

What you bring

• Ability to troubleshoot complex problems throughout the whole technology stack
• Experience and knowledge in Cloud technologies and Cloud Services (Amazon Web Services, Google Cloud Platform, Microsoft Azure)
• Database Administration skills (MySQL, transactional databases) and experience working in Unix/Linux environments

Soft Skills

• Excellent team player, self-motivated, passionate, and highly driven
• Experience working with tight deadlines. under pressure and working efficiently in emergency situations
• Customer-oriented, self-motivated, and pro-active working attitude, as well as a desire to work in fast changing environment, acquiring and sharing knowledge and improving processes

• Good communication and presentation skills, fluency in English (written and verbal)

Advantages

• Essential knowledge in cloud platforms, cloud infrastructures and cloud technologies
• Expertise in analyzing and troubleshooting large-scale distributed systems, databases
• Knowledge of container solutions such as Kubernetes & Docker

• Basic understanding with monitoring solutions, such as Grafana, Kibana, Dynatrace
• Knowledge of ITIL framework and related processes

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

• Sales Process Optimization : Analyze and refine sales processes to improve efficiency and effectiveness.
• Data Management : Manage and maintain accurate sales data, ensuring consistency and reliability.
• Reporting : Generate and distribute regular sales reports to track performance metrics and provide insights to the sales team.
• Forecasting : Assist in the development of sales forecasts and performance targets.
• Support : Provide operational support to the sales team, addressing any issues or obstacles that arise.
• Training : Train and onboard new sales team members on sales processes and tools.
• Collaboration : Work closely with other departments such as Controlling, Regional Practice Executives, Finance, and Customer Service to ensure alignment and coordination.

• Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.
• Minimum of 3 years of experience in sales operations or a similar role.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in SAP systems and other CRM tools.
• Ability to work independently and as part of a team.
• English is a must. German is an advantage; proficiency in any other languages is a plus.

• Opportunity to work with a global leader in enterprise software solutions.
• Collaborative and inclusive work environment.
• Competitive salary and benefits package.
• Continuous learning and professional development opportunities.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

What you`ll do

· Establish, scope and guide SAP-funded research projects at renowned international universities as well as commercial partners.

· Contribute pioneering technical advances to the development of our Foundation Models, with a strong emphasis on hands-on coding, experimentation, and model improvement.

· Stimulate academic research by publishing Business AI–relevant problem statements, frameworks, and data sets, and by translating project innovations into impactful research publications and thought leadership in Foundation Models and Generative AI.

· Keep the pulse with the research, providing insights into the latest research findings and making them comparable with internal work

What you bring

· PhD or Master’s degree in Computer Science, Artificial Intelligence, or other relevant disciplines

· Extensive experience and academic background in Foundation Models and/or Machine Learning with Graphs (e.g., GNNs), demonstrated by a substantial record of related publications (including recent works) and a well-established professional network in these fields.

· Proven experience and deep understanding of the opportunities and challenges associated with collaboration between industrial and academic research.

· Demonstrated hands-on experience in researching, prototyping, and advancing machine learning models.

· Proficiency in Python, and experience with ML frameworks such as PyTorch, TensorFlow, or similar. Optionally, hands-on experience with Neo4j, TypeDB, PyG or similar.

· Ideally, experience with Machine Learning on structured data such as in the ERP or CRM domain

· Proven history of exemplary leadership and strategic mindset, complemented by superior organizational abilities.

​

What you'll do

Join the Developer Experience team in Product & Engineering Operations (P&EO) and support strategic communications, internal events and initiatives, and operational excellence. You’ll work closely with the Head of Developer Experience to help drive a world-class development experience for people in product development roles across SAP.

Tasks:

• Draft and coordinate internal communications (e.g., newsletters, LinkedIn posts, initiative success stories, announcements)
• Support event planning and logistics (e.g., DX Days, internal product engineering events)
• Maintain and update SharePoint, GitHub, pages and internal documentation
• Assist with program reporting, budget tracking, project management, OneNote updates, and meeting preparation as well as other ad hoc tasks in the office
• Collaborate with cross-functional teams on ad hoc tasks and strategic initiatives
• Leveraging AI-powered tools and automation to streamline program reporting and communication workflows efficiently

What you bring

• Currently enrolled in a Bachelor or Master program of Business Administration, Business Informatics, etc.
• Ability to navigate complex topics and drive results
• Self-driven, proactive, and continuous improvement mindset
• Excellent team player and collaboration skills
• Fluency in English and German language (both written and spoken) with good communication skills
• Proficient in MS Office (especially Excel, PowerPoint, Outlook, and SharePoint)
• Knowledge of software development lifecycle
• Interest in internal communications, operations, and people topics

Your set of application documents should contain a cover letter, a resume in table form, school leaving certificates, certificate of enrollment, current university transcript of records, copies of any academic degrees already earned, and if available, references from former employers (including internships). Please also describe your experience and skills in foreign languages and computer programs / programming languages.

Job Segment:Developer, Operations Manager, Communications, ERP, Cloud, Technology, Operations, Marketing

Bring out your best

1. Culture of collaboration:meet with mentors, make new friends across the globe, and create a thriving personal network.

2. Project-driven experience:gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.

with SAP Internship Experience Program in your title, you'll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.

What you'll do:

Expected start date to end date: June 1, 2025 - November 30, 2025

In this role, you'll:

· Work on a Master Thesis about a topic around the broader theme of "Modeling Process-Level Interactions using the Concepts of Object-Centric Process Mining".

· Contribute to long-term product innovation in the realm of Business Process Intelligence, one of the most exciting topics in the current B2B software.

· Work with a great degree of independence but have regular exchanges with experts from a range of different disciplines, such as researchers, product managers, data scientists, and software engineers.

What you bring:

We're looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful, innovative projects and are energized by lifelong learning.

· You are a student of Computer Science.

· You are fluent in English (written and spoken) - at least B2 level.

· You have strong communication and collaboration skills.

· Ideally, you are interested in working with SAP in the long run.

You have the following required skills:

· Good knowledge of at least one programming languages: You are familiar with Python, and you are able to create JavaScript-based user interfaces

· Basic knowledge of version control software, test-driven development, and business process management.

· Basic knowledge of logic, knowledge representation, and reasoning.

· Good knowledge of process mining, specifically, object-centric process mining.

· Good scientific writing skills.

​