Critical Incident Manager jobs at Sap in Bulgaria, Burgas
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Company (1)
Job type
Job categories
Job title (1)
Bulgaria
Burgas
16 jobs found
20.11.2024
SAP
SAP Development Manager Cybersecurity areа Bulgaria, Burgas
A good university degree (bachelor, diploma, master, PhD) in cyber security, computer science, or related fields. Similar qualifications are welcome as well. 10+ years relevant working experience with agile development...
Perform Critical Incident Management and ensure customer SLAs. Drive and moderate resolution of issues relating to our business-critical services. Responsible for customer communication during critical incidents. Establish bridge calls to...
Product delivery - define product plans and execute against a committed delivery timeline. Manage the day-to-day activities of the development team (including developer on duty 24/7 support shifts and manager...
Managing and coordinating the root causes analysis incidents and defining the measures that contribute to theoverall improvement of IT operations and its processes. Plan, lead and control Problem Management with...
Ensure achievement of both team Key Performance Indicators (KPIs), as well as overall TS - Procurement External Workforce KPIs. This includes Employee Engagement, Customer Effort/Customer Satisfaction, Time2Solve, SLA Compliance, Productivity,...
Help to setup, lead, mentor, and develop a team of security and compliance experts, build trust and lead with transparency and passion. Be part of the security leadership team that...
Managing and coordinating the root causes analysis incidents and defining the measures that contribute to theoverall improvement of IT operations and its processes. Plan, lead and control Problem Management with...
A good university degree (bachelor, diploma, master, PhD) in cyber security, computer science, or related fields. Similar qualifications are welcome as well. 10+ years relevant working experience with agile development...
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