Customer Engagement Support Advisor - Associate jobs at Sap in Brazil, Itaituba
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Brazil
Itaituba
58 jobs found
21.11.2024
SAP
SAP SAP iXp Intern - SuccessFactors Cloud Support Brazil, Pará, Itaituba
Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network. Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions,...
You will help delight SAP customers by analyzing and resolving known errors. You will do it by means of Knowledge Base Articles (KBAs), solved customer cases, documentation, or verifying customized...
Investigate, analyze complex, real world, unique problems; and resolve critical system issues. Think independently and apply effective problem-solving skills. Technical problem-solving & debugging. Collaborate and engage in constructive technical discussions...
Continuously monitor and guarantee the fulfillment of Service Level Agreement (SLA) by monitoring the incidents queue. Conduct comprehensive root-cause analysis of product and configuration issues that have been reported by...
Analyze and resolve customer incidents using knowledge databases and debugging skills. Report errors and suggest possible resolutions to development support teams. Provide consultation to customers on procedural issues and queries....
Own and manage concurrent incidents in a ticketing system. Provides solutions to technical issues impacting customers’ business processes and their ability to conduct commerce through SAP Ariba applications. Adheres to...
Analysis, design, development, delivery and quality assurance of specific business requirements and product features using agile software engineering and clean code. Advanced coding skills with strong focus on quality and...
Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network. Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions,...
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