Key Account Manager Mobile jobs at Samsung in Netherlands

As a SES Manager, you’ll overseeandand

• Take full P&L and performance ownership of all Samsung Experience Stores in the Benelux.
• Drive continuous improvement of our business model alongside partners.
• Translate insights into action through robust analyses and management reporting.
• Develop and execute strategies that position our stores as standout brand destinations with maximum impact.
• Forge strong partnerships internally and externally, ensuring seamless collaboration.
• Elevate customer experience and monitor store presentation and commercial performance to exceed expectations.
  

• A completed Bachelor’s or Master’s degree in Business Administration, Retail Management, Marketing, Sales, or a closely related field.
• A minimum of 5 years of relevant experience as a Regional Manager, Rayon Manager, Cluster Manager, or in a similar role within a direct-to-consumer or fast-moving consumer goods (FMCG) organization.
• Proven experience with P&L management.
• Fluent in Dutch and English at a professional level; proficiency in French is considered a plus.
  

What’s in it for you?

• Competitive compensation & benefits package to reward you for your work in supporting our company to grow. Including health insurance, 100% reimbursed by Samsung, 6% personal contribution to pension and an internet allowance of €29.42 per month.
• Bonus system where you can earn an extra monthly salary per quarter.
• Annual incentive: up to 0,5 months' salary (for Sales and Marketing).
• A position for 40 hours a week.
• A company (lease)car
• 25 vacation days + Good Friday and the possibility to buy 5 extra vacation days.
• Telephone from Samsung with unlimited calling and 10GB data, within the EU and a Laptop of Samsung.
• Working hybrid with at least 3 days in the office, so you can optimize your workflow and enjoy the best of both worlds.
• The possibility to use the company restaurant, where you can enjoy an extensive lunch for a competitive price and even freshly prepared evening meals by our Samsung chef to take home every day. Discount on the purchase of Samsung products via our employee portal, up to a purchase amount of €2,500 per year
• Extensive Development, Health & Wellbeing programs (for example Samsung University, young talent & leadership programs, we have our own fitness on site, we have an online mental health portal, personal gym sessions which you can join and many more because we care about your development and wellbeing).

Our story begins in 1969, when Samsung saw the light of day with the ambition to help people achieve the impossible. After more than 50 years, we are still innovating and creating boundless technology that helps people make the impossible possible. We remain driven by our purpose, which is why we put people and what they care about at the center of everything we create.

We do this by staying true to our global values.

• Human experiences (We put people first, at the center of everything we do).
• Progressive Innovation (We are constantly finding new ways to improve the way people live by creating inventive products and services).
• Rebellious Optimism (We challenge ourselves and the status quo to change the world).
• Integrity & transparency (We always strive to do the right thing by being open and honest with our customers and partner ecosystem).
• Social improvement (We believe that technology should benefit everyone. It should be accessible, sustainable and used for good).

. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click :

Key Responsibilities

• Define and manage the full smartphone portfolio (flagship to A-series)
• Build and execute go-to-market strategies, including product launches and promotions
• Ensure strong forecasting and stock management in collaboration with SCM
• Deliver product presentations and strategic updates to internal and external stakeholders
• Translate market and competitor insights into pricing, positioning, and assortment
• Analyze performance data (sell-in, sell-out, 3rd party) to optimize results
• Monitor the 4Ps and ensure alignment across the entire marketing mix
• Collaborate with EU office and HQ for alignment and reporting
• Run ad-hoc research and reporting for strategic projects (EU/Korea)

You are,, and show
flexible behaviourin a constantly evolving environment. You know how to zoom in on the details while keeping the bigger picture in mind. You connect the dots between departments and manage complexity with clarity.

• A completed bachelor’s or master’s degree in Business, Marketing or Economics
• Proven experience in product/category management, preferably in consumer electronics
• Strong communication and presentation skills in Dutch and English
• Confident with data, reporting, and building clear business cases
• Ability to manage stakeholders and challenge decisions where needed
• Affinity with technology, smartphones and digital ecosystems

What’s in it for you?

• Competitive compensation & benefits package to reward you for your work in supporting our company to grow. Including health insurance, 100% reimbursed by Samsung, 6% personal contribution to pension and an internet allowance of €29.42 per month.
• Bonus system where you can earn an extra monthly salary per quarter.
• A position for 40 hours a week.
• 25 vacation days + Good Friday and the possibility to buy 5 extra vacation days.
• Telephone from Samsung with unlimited calling and 10GB data, within the EU, and a Laptop from Samsung.
• Working hybrid with at least 3 days in the office, so you can optimize your workflow and enjoy the best of both worlds.
• The possibility to use the company restaurant, where you can enjoy an extensive lunch for a competitive price and even freshly prepared evening meals by our Samsung chef to take home every day. Discount on the purchase of Samsung products via our employee portal, up to a purchase amount of €2,500 per year.
• Extensive Development, Health & Wellbeing programs (for example Samsung University, young talent & leadership programs, we have our own fitness on-site, we have an online mental health portal, personal gym sessions which you can join, and many more because we care about your development and wellbeing).

Our story begins in 1969, when Samsung saw the light of day with the ambition to help people achieve the impossible. After more than 50 years, we are still innovating and creating boundless technology that helps people make the impossible possible. We remain driven by our purpose, which is why we put people and what they care about at the center of everything we create. We do this by staying true to our global values:

• Human experiences : We put people first, at the center of everything we do.
• Progressive Innovation : We are constantly finding new ways to improve the way people live by creating inventive products and services.
• Rebellious Optimism : We challenge ourselves and the status quo to change the world.
• Integrity & Transparency : We always strive to do the right thing by being open and honest with our customers and partner ecosystem.
• Social Improvement : We believe that technology should benefit everyone. It should be accessible, sustainable, and used for good.

. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click :

Strategic Planning and Execution

• Develop and implement comprehensive e-commerce direct-to-consumer marketing strategies to drive sales growth, customer engagement and retention, and on our eStore Channels
• Collaborate with the Category Managers, Divisions & Corporate Marketing teams to align e-commerce initiatives with broader CRM, paid media, and campaign management goals.

Campaign Management

• Design, coordinate and execute targeted marketing campaigns for Samsung.com, leveraging data-driven insights to optimize performance.

Demand Generation

• In close collaboration with corporate marketing, manage paid media campaigns, including digital advertising, social media promotions, and influencer partnerships, to maximize reach and ROI.
• Oversee Samsung’s DtC CRM strategies to nurture customer relationships, drive repeat purchases, and enhance customer loyalty on Samsung.com.

Onsite Experience

• Content publishing, localization & QA eStore Channels (Samsung.com, Shop App, EPP and SMB)
• End-to-end UX improvements incl A/B testing

Business Intelligence and Data Analysis

• Use insights to inform decision-making, optimize marketing efforts, and identify growth opportunities.
• Collaborate with the BI team to gather and analyze data on customer behavior, market trends, and campaign performance.

Shop App, ePromoter Management & Outbound messaging

• Define growth strategy and yearly/quarterly focus areas (acquisition, activation, engagement, retention)

• Manage day-to-day operations, liaison between category management, content publishing and HQ development team

What Are Your Assets

You are a seasoned eCommerce professional who knows how to grow online channel performance. You think strategically but act hands-on. You are data-driven, commercially sharp, and take ownership in a dynamic environment.

• Have proven experience in online ecommerce marketing, preferably within a top-tier brand or digital-first environment active in direct-to-consumer sales.
• Are commercially savvy, hands-on, and confident in using data to support your decisions.
• Operate independently, are result-oriented, and know how to get stakeholders aligned.
• Are fluent in both Dutch and English, spoken and written.

What’s in it for you?

• Competitive compensation & benefits package to reward you for your work in supporting our company to grow. Including health insurance, 100% reimbursed by Samsung, 6% personal contribution to pension and an internet allowance of €29.42 per month.
• Bonus system where you can earn an extra monthly salary per quarter.
• A position for 40 hours a week.
• 25 vacation days + Good Friday and the possibility to buy 5 extra vacation days.
• Telephone from Samsung with unlimited calling and 10GB data, within the EU, and a Laptop from Samsung.
• Working hybrid with at least 3 days in the office, so you can optimize your workflow and enjoy the best of both worlds.
• The possibility to use the company restaurant, where you can enjoy an extensive lunch for a competitive price and even freshly prepared evening meals by our Samsung chef to take home every day. Discount on the purchase of Samsung products via our employee portal, up to a purchase amount of €2,500 per year.
• Extensive Development, Health & Wellbeing programs (for example Samsung University, young talent & leadership programs, we have our own fitness on-site, we have an online mental health portal, personal gym sessions which you can join, and many more because we care about your development and wellbeing).

Our story begins in 1969, when Samsung saw the light of day with the ambition to help people achieve the impossible. After more than 50 years, we are still innovating and creating boundless technology that helps people make the impossible possible. We remain driven by our purpose, which is why we put people and what they care about at the center of everything we create. We do this by staying true to our global values:

• Human experiences : We put people first, at the center of everything we do.
• Progressive Innovation : We are constantly finding new ways to improve the way people live by creating inventive products and services.
• Rebellious Optimism : We challenge ourselves and the status quo to change the world.
• Integrity & Transparency : We always strive to do the right thing by being open and honest with our customers and partner ecosystem.
• Social Improvement : We believe that technology should benefit everyone. It should be accessible, sustainable, and used for good.

. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click :

How you make a difference

• Build and maintain strong, trust-based relationships with channel partners (resellers, distributors, etc.)
• Co-develop and execute go-to-market plans and business strategies with Marketing, Product, and Vertical Sales teams
• Drive revenue by meeting monthly sell-out targets and maintaining accurate forecasts and a healthy pipeline
• Conduct regular business and relationship reviews with senior stakeholders at partner organizations
• Deliver consistent, clear communication internally and externally to strengthen partnerships
• Train and support partners to effectively market and sell our offerings
• Stay current on market trends, competition, and channel dynamics to identify risks and opportunities
• Ensure accurate CRM documentation (Salesforce.com) of partner activities, contacts, and engagements
• Oversee partner contracts, reward programs, and agreements for optimal compliance and satisfaction
• Identify and evaluate new channel partners to support sales growth objectives

• A completed Bachelor’s degree in a commercial discipline.
• A minimum of 5 years of experience in Channel Partner Management role in an IT environment.
• Solution and product knowledge: understanding of solutions and needs.
• Market knowledge and experience: understanding of the Dutch B2B mobile market including key behaviors and strategies to engage.
• A good command of the Dutch and English language at a professional level.
• Skilled in using MS Office (Excel & PowerPoint).
• Experience with Salesforce preferred.

What’s in it for you?

• Competitive compensation & benefits package to reward you for your work in supporting our company to grow. Including health insurance, 100% reimbursed by Samsung, 6% personal contribution to pension and an internet allowance of €29.42 per month.
• Bonus system where you can earn an extra monthly salary per quarter.
• A position for 40 hours a week.
• A company (lease)car
• 25 vacation days + Good Friday and the possibility to buy 5 extra vacation days.
• Telephone from Samsung with unlimited calling and 10GB data, within the EU and a Laptop of Samsung.
• Working hybrid with at least 3 days in the office, so you can optimize your workflow and enjoy the best of both worlds.
• The possibility to use the company restaurant, where you can enjoy an extensive lunch for a competitive price and even freshly prepared evening meals by our Samsung chef to take home every day. Discount on the purchase of Samsung products via our employee portal, up to a purchase amount of €2,500 per year
• Extensive Development, Health & Wellbeing programs (for example Samsung University, young talent & leadership programs, we have our own fitness on site, we have an online mental health portal, personal gym sessions which you can join and many more because we care about your development and wellbeing).

Our story begins in 1969, when Samsung saw the light of day with the ambition to help people achieve the impossible. After more than 50 years, we are still innovating and creating boundless technology that helps people make the impossible possible. We remain driven by our purpose, which is why we put people and what they care about at the center of everything we create.

We do this by staying true to our global values.

• Human experiences (We put people first, at the center of everything we do).
• Progressive Innovation (We are constantly finding new ways to improve the way people live by creating inventive products and services).
• Rebellious Optimism (We challenge ourselves and the status quo to change the world).
• Integrity & transparency (We always strive to do the right thing by being open and honest with our customers and partner ecosystem).
• Social improvement (We believe that technology should benefit everyone. It should be accessible, sustainable and used for good).

. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click :

How you make a difference

As a (Key) Account Manager Mobile, you will be responsible for managing one or more strategic key accounts. Your role is a dynamic blend of commercial strategy, relationship management, and data-driven decision-making. By analyzing sales trends, customer behavior, and market insights, you will develop actionable plans that boost performance and customer satisfaction. You’ll work closely with internal departments to ensure seamless execution of campaigns and long-term success in the channel.

Key responsibilities

• Manage one or more key accounts with full revenue responsibility.
• Drive account performance across a portfolio with a turnover exceeding €100 million.
• Analyze sales data, forecasts, and customer insights to inform business planning and strategy.
• Identify win-win opportunities for growth through strategic device bundles, promotions, and added-value solutions.
• Translate customer needs and strategic direction into impactful action plans.
• Develop and execute long-term strategic account plans, with a strong focus on data insights and innovation.
• Challenge conventional thinking by asking critical questions and bringing fresh ideas to the table.
• Collaborate cross-functionally with marketing, logistics, finance, and channel teams to deliver high-quality execution.
• Maintain regular on-site presence at customer locations (1 day/week) while working flexibly from the office or home.
• Lead high-impact negotiations on pricing, commercial terms, and strategic initiatives

• Bachelor’s or master’s degree in business, marketing, or a relevant field.
• Fluent in Dutch and English.
• Proven experience as a (Key) Account Manager.
• Strong analytical skills and the ability to translate data into actionable insights.
• Very strong communication and presentation skills for effective collaboration with internal and external stakeholders.
• Strong ability to make good judgements and take quick decisions.
• Excellent communication and presentation skills.

What’s in it for you?

• Competitive compensation & benefits package to reward you for your work in supporting our company to grow. Including health insurance, 100% reimbursed by Samsung, 6% personal contribution to pension and an internet allowance of €29.42 per month.
• Bonus system where you can earn an extra monthly salary per quarter.
• Annual incentive: up to 0,5 months' salary (for Sales and Marketing).
• A position for 40 hours a week.
• A company (lease)car
• 25 vacation days + Good Friday and the possibility to buy 5 extra vacation days.
• Telephone from Samsung with unlimited calling and 10GB data, within the EU and a Laptop of Samsung.
• Working hybrid with at least 3 days in the office, so you can optimize your workflow and enjoy the best of both worlds.
• The possibility to use the company restaurant, where you can enjoy an extensive lunch for a competitive price and even freshly prepared evening meals by our Samsung chef to take home every day. Discount on the purchase of Samsung products via our employee portal, up to a purchase amount of €2,500 per year
• Extensive Development, Health & Wellbeing programs (for example Samsung University, young talent & leadership programs, we have our own fitness on site, we have an online mental health portal, personal gym sessions which you can join and many more because we care about your development and wellbeing).

Our story begins in 1969, when Samsung saw the light of day with the ambition to help people achieve the impossible. After more than 50 years, we are still innovating and creating boundless technology that helps people make the impossible possible. We remain driven by our purpose, which is why we put people and what they care about at the center of everything we create.

We do this by staying true to our global values.

• Human experiences (We put people first, at the center of everything we do).
• Progressive Innovation (We are constantly finding new ways to improve the way people live by creating inventive products and services).
• Rebellious Optimism (We challenge ourselves and the status quo to change the world).
• Integrity & transparency (We always strive to do the right thing by being open and honest with our customers and partner ecosystem).
• Social improvement (We believe that technology should benefit everyone. It should be accessible, sustainable and used for good).

. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click :

How You Make a Difference

As our new Shop App Manager, you’ll take the lead in growing and integrating our Shop App and ePromotor (assisted sales) platforms — with a primary focus on maximizing the potential of the Shop App.
You’ll be responsible for shaping and executing the growth strategy for both channels. From driving user acquisition to optimizing retention, you’ll manage the full digital funnel and work cross-functionally to embed these platforms into our broader DTC strategy. With your strong stakeholder alignment skills and hands-on mentality, you’ll turn ambition into action and measurable results.

Key Responsibilities

• Define the growth strategy and set quarterly goals (acquisition, activation, engagement, retention)
• Align with key stakeholders on go-to-market plans for major campaigns and product launches
• Create and execute local GTM strategies for Shop App and ePromotor
• Coordinate internal alignment on promotion planning and execution
• Deliver weekly and quarterly performance reports with clear optimization insights
• Integrate Shop App and ePromotor into broader cross-functional processes
• Manage outbound communications during high-impact launches
• Support Shop App UX roadmap and identify new growth opportunities
• Coach the Shop App / ePromotor support manager on content and communications

What Are Your Assets

• Fluency in both English and Dutch
• Experience in ecommerce, digital sales, or online marketing
• Strong stakeholder management and communication skills
• Attention to detail and the ability to manage multiple priorities
• Comfortable in a dynamic, fast-moving environment
• Hands-on, proactive mindset with a focus on execution and growth

What’s in it for you?

• Competitive compensation & benefits package to reward you for your work in supporting our company to grow. Including health insurance, 100% reimbursed by Samsung, 6% personal contribution to pension and an internet allowance of €29.42 per month.
• Bonus system where you can earn an extra monthly salary per quarter.
• A position for 40 hours a week.
• 25 vacation days + Good Friday and the possibility to buy 5 extra vacation days.
• Telephone from Samsung with unlimited calling and 10GB data, within the EU, and a Laptop from Samsung.
• Working hybrid with at least 3 days in the office, so you can optimize your workflow and enjoy the best of both worlds.
• The possibility to use the company restaurant, where you can enjoy an extensive lunch for a competitive price and even freshly prepared evening meals by our Samsung chef to take home every day. Discount on the purchase of Samsung products via our employee portal, up to a purchase amount of €2,500 per year.
• Extensive Development, Health & Wellbeing programs (for example Samsung University, young talent & leadership programs, we have our own fitness on-site, we have an online mental health portal, personal gym sessions which you can join, and many more because we care about your development and wellbeing).

Our story begins in 1969, when Samsung saw the light of day with the ambition to help people achieve the impossible. After more than 50 years, we are still innovating and creating boundless technology that helps people make the impossible possible. We remain driven by our purpose, which is why we put people and what they care about at the center of everything we create. We do this by staying true to our global values:

• Human experiences: We put people first, at the center of everything we do.
• Progressive Innovation: We are constantly finding new ways to improve the way people live by creating inventive products and services.
• Rebellious Optimism: We challenge ourselves and the status quo to change the world.
• Integrity & Transparency: We always strive to do the right thing by being open and honest with our customers and partner ecosystem.
• Social Improvement: We believe that technology should benefit everyone. It should be accessible, sustainable, and used for good.

. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click :

How you make a difference

As a Retail Operations & Go-to-Market Manager, you are the driving force behind Samsung’s retail strategy. You will manage three key areas: Displays and In-Store Experience, Product Rollout and Maintenance, and Training and Knowledge Retention. With a strategic and hands-on approach, you ensure that Samsung products are optimally presented in the Benelux market. You will work closely with retail partners to ensure a strong brand experience and a consistent in-store presence. Additionally, you will contribute to innovative retail initiatives and support training efforts for store staff, ensuring customers always receive the best information and service.

Displays and In-Store Experience

• Design, build, and set up impactful in-store displays that guide the customer journey and elevate product visibility.
• Ensure displays align with Samsung’s global standards while meeting local customer expectations.

Product Rollout and Maintenance

• Lead the core rollout strategy for new product launches, ensuring timely updates and visibility for each product across all retail partners.
• Maintain store displays and ensure optimal product lineup visibility in collaboration with our maintenance field team and agencies, to guarantee a consistent and high-quality presence.

Training and Knowledge Retention

• Work with retail staff (including partners like Media Markt) to optimize product knowledge and customer engagement, utilizing online learning platforms and organizing special training events.
• Drive initiatives for knowledge retention and efficiency, supporting third-party retailers with the latest Samsung product insights.
• Identify and implement new retail initiatives, to enhance the customer journey and improve engagement.
• Collaborate with data teams to leverage insights for qualitative KPIs, such as ensuring timely coverage and maintaining quality standards.
• Reviewing executed plan and take learnings for next go to market launches
  

Retail Strategy and Market Development

• Support the strategy for retail presence, including shop-in-shop concepts, store renovations, and partner trend analysis (e.g., store openings and closures).
• Work closely with Sales & Marketing teams to manage operator and open-market relationships across the Benelux, including major retailers like Coolblue, Fnac, and Vanden Borre.
  

Additional Responsibilities

• Support local initiatives that align with Samsung's guidelines, adapt to local market needs, and oversee loyalty programs and special projects.

• Manage Samsung’s training platforms (e.g., S-Academy) and support knowledge retention via events, newsletters, social media, and other channels.

Your strong organizational skills enable you to manage multiple projects across different regions while maintaining a clear overview.

We also request:

• A completed Bachelor’s degree in Business, Marketing, or a related field.
• Minimum 3 years of experience in retail management, trade marketing, or a similar role in tech.
• Analytical skills with proficiency in Excel, PowerPoint, and an ability to prepare presentations and reports for various stakeholders.
• Fluent in Dutch and English (French is a plus; Korean is advantageous but not required).
• Willing to travel frequently within the Benelux region.

What’s in it for you?

• Competitive compensation & benefits package to reward you for your work in supporting our company to grow. Including health insurance, 100% reimbursed by Samsung, 6% personal contribution to pension and an internet allowance of €29.42 per month.
• Bonus system where you can earn an extra monthly salary per quarter.
• Annual incentive: up to 0,5 months' salary (for Sales and Marketing).
• A position for 40 hours a week.
• A company (lease)car
• 25 vacation days + Good Friday and the possibility to buy 5 extra vacation days.
• Working hybrid so you can optimize your workflow and enjoy the best of both worlds.
• Telephone from Samsung with unlimited calling and 10GB data, within the EU and a Laptop of Samsung.
• Working hybrid with at least 3 days in the office, so you can optimize your workflow and enjoy the best of both worlds.
• The possibility to use the company restaurant, where you can enjoy an extensive lunch for a competitive price and even freshly prepared evening meals by our Samsung chef to take home every day.
• Discount on the purchase of Samsung products via our employee portal, up to a purchase amount of €2,500 per year
• Extensive Development, Health & Wellbeing programs (for example Samsung University, young talent & leadership programs, we have our own fitness on site, we have an online mental health portal, personal gym sessions which you can join and many more because we care about your development and wellbeing).

Our story begins in 1969, when Samsung saw the light of day with the ambition to help people achieve the impossible. After more than 50 years, we are still innovating and creating boundless technology that helps people make the impossible possible. We remain driven by our purpose, which is why we put people and what they care about at the center of everything we create.

We do this by staying true to our global values.

• Human experiences (We put people first, at the center of everything we do).
• Progressive Innovation (We are constantly finding new ways to improve the way people live by creating inventive products and services).
• Rebellious Optimism (We challenge ourselves and the status quo to change the world).
• Integrity & transparency (We always strive to do the right thing by being open and honest with our customers and partner ecosystem).
• Social improvement (We believe that technology should benefit everyone. It should be accessible, sustainable and used for good).

. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click :