Customer Success Manager Digital - Commerce Cloud jobs at Salesforce in United States, Indianapolis
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United States
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Indianapolis
9 jobs found
23.04.2025
S
Salesforce Customer Success Manager Digital - Commerce Cloud United States, Indiana, Indianapolis
Serve as the single point of customer accountability responsible for orchestration of all Signature deliverables, experience, and renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer’s IT and...
Lead hands-on development and deployment of AI/ML-driven audit analytics solutions, including predictive and generative AI models for risk detection and anomaly identification. Manage the technical lifecycle of audit analytics solutions—from...
Support CoE Leads in driving consistency and alignment across all practices. Develop and implement frameworks and templates to ensure uniformity in processes, tools, methodologies and communication across the CoE. Partnering...
Provide effective and inspiring leadership, acting as a trusted advisor to senior leadership, by being actively involved in all phases of program strategy and delivery services, developing a broad and...
Provide thought leadership on New Product Introductions (NPIs), including field education, feedback, and best practices. Establish and promote communities of practice aligned with cloud or regional priorities. Act as a...
Drive Customer Impact – Partner with our most strategic and high-priority customers, assessing their Health Cloud implementations and delivering expert recommendations on technical architecture, solution design, application lifecycle management, reliability,...
Maintain a regular baselining program for Agentforce performance using synthetic and automated tooling. Analyze results to help identify opportunities and innovations to our AI model, implementation, strategy and solutions. Build...
Serve as the single point of customer accountability responsible for orchestration of all Signature deliverables, experience, and renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer’s IT and...
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