Salesforce Software Engineering SMTS- Salesforce Marketing Cloud 

United States, Indiana, Indianapolis 

223326279

Job Category

Software Engineering

Job Details

RESPONSIBILITIES

• Adapt to and embody the culture and structure of the Digital Success Engineering team.

• Conduct technical requirements gathering, review, and architecture sessions to translate business needs into Salesforce Marketing Cloud solutions.

• Provide thought leadership in solving complex problems using advanced knowledge and experience.

• Design and implement robust, scalable solutions for Salesforce Marketing Cloud projects, ensuring seamless integration with internal and external systems.

• Triage and troubleshoot issues, ensuring timely and thorough resolution.

• Demonstrate strong analytical and problem-solving skills.

• Maintain technical and domain expertise in assigned product areas.

• Communicate effectively with development teams, leadership, and business users throughout the support process.

• Partner with agile, cross-functional teams to drive successful digital program execution.

• Manage deadlines, prioritize tasks, and effectively handle simultaneous requests.

PROFESSIONAL EXPERIENCE/SKILLS REQUIRED

• Bachelor's degree in Computer Science, Software Engineering, or related field.

• 8+ years of hands-on experience with Salesforce Marketing Cloud and other Salesforce Core products (Sales Cloud, Service Cloud, Data Cloud).

• Self-starter with excellent time management skills and ability to work in a fast-paced environment.

• Strong background in systems integrations, APIs, cross-cloud solutions, marketing compliance, and security protocols.

• Technical proficiency in AMPScript, HTML, CSS, SSJS/JavaScript, SQL, Apache Spark, Apache Airflow, Python, Rest API, Soap API.

• Experience with data management best practices, including data privacy and messaging consent.

• Ability to perform under pressure, adapt quickly, and drive data-driven decisions.

• Exceptional verbal and written communication skills, including technical documentation.

• Proficient in visual design of technical concepts (slide decks, diagrams, solution documents).

• Excellent analytical and problem-solving abilities to translate business requirements into technical solutions.

• Effective project management skills to organize, prioritize, and simplify engineering tasks across teams and domains.

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Posting Statement

to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For California-based roles, the base salary hiring range for this position is $172,000 to $236,500.