Partner Enablement Practitioner - South Asia jobs at Salesforce in Thailand, Bangkok

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We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

• Salesforce technical skills required
• Seeking Vietnamese/Thai and English language skills
• Based in Bangkok, looking after Partners in ASEAN
  

The Delivery Architect will work across the Vietnam, Thailand & the ASEAN region and operating units to identify potential risk in implementations during the project life cycle. You will provide proactive and reactive implementation and architectural direction specialized to prioritized products. Working alongside Partner Success, the Delivery Architect supports established and emerging key partners and their Partner success strategies, ensuring global coverage of our risk and growth opportunities in the ecosystem

Key Responsibilities:

• Collaborate with partners to provide implementation and technical advisory at points in time during the pre sale and delivery phases of Salesforce implementations (approach, use cases, architecture, delivery plans).

• Identify the risks, assess progress and provide guidance and enhancements needed on implementation and architectural best practices.

• Identify the gaps and enhancements needed on technical and architecture best practices. Work with Partner Success teams across Sales / Delivery / Regions / Scale Programs to incorporate materials as needed for scaled partner success.

• Provide point in time reviews of partner & customer project deliverables (e.g. approach, architecture, staffing plans) to assess progress, provide guidance, assess risks and help address critical issues.

• Identify Success Plan needs & work with partners to position appropriately for the success of the customer.

• Work in partnership with Alliance and Channel (A&C) teams, customer account teams and CSG to mitigate and help resolve red accounts and escalations for assigned partner projects.

• Provide product & partner insights to leadership as part of continuous improvement and evolution of partner success. Liaise with Product as needed during or after implementations to relay Partner feedback

• Simultaneously engage across multiple projects and partners.

Typical Scenarios:

• Leverage customer success plans to compliment partner delivery and mitigate technical and delivery risk.

• Support partners during pre-implementation scoping and planning to set delivery up for success, eliminating issues before they occur, increasing customer success, reducing escalations, and unlocking growth.

• Identify opportunities for Services co-delivery with partners (e.g. supplement teams with deeper architectural knowledge for complex features and use-cases) and support onboarding and ways of working discussions.

• Provide insights based on experience in the field with partners to support scale plays and other programs to address common challenges across the ecosystem e.g. new product features or regional challenges with specific product sets.
  

Requirements

• Extensive experience in consulting, technical support, account management or project management — with Salesforce or related applications in a SaaS environment.

• Ideally, fluent Vietnamese/Thai + English language skills

• Consultative and customer focused approach

• Working technical knowledge of Salesforce Core products, best use and how to design, develop and deploy, including knowledge how to integrate the Salesforce platform and ecosystem.

• Professional Services environment experience, ideally within the Salesforce ecosystem.

• Experience and understanding of one or more Salesforce products/platforms including Core Sales and Service Cloud, Salesforce Field Service, Marketing Cloud, SFI, Commerce Cloud, Data Cloud / AI highly recommended.

• Salesforce certifications for Core products (Salesforce Certified Administrator, Salesforce Certified Sales Cloud Consultant, Salesforce Certified Service Cloud Consultant, Salesforce AI Associate, Salesforce Data Cloud Consultant)

• Experience/certified with multiple project delivery methodologies e.g. Scrum or PMP would be beneficial.

• Experience with large scale, technologically sophisticated accounts, who constantly challenge product capabilities

• Strong communication skills to present and influence credibly at all levels of the organisation, including executive and C-level

• Competence in analysing technical concepts and translating them into business terms, mapping business requirements to technical features
  

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Role Description:
This role will be based in Bangkok, Thailand.
Key Responsibilities:

• Prioritize, lead, develop, deliver, and maintain repeatable sales & technical enablement content, hands-on configuration exercises, presentations, and programs to partner(s) teams that drive certification growth, sales & implementation readiness, and customer success supporting industry/product growth with a C360 lens

• Drive GTM readiness to maximize Lead Generation and ACV Pipe (Annual Contract Value) impact

• Equip partners to grow the depth of expertise by understanding specific use cases; build and deliverhands-on workshopsto deepen product expertise

• Own and deliver sales & technical enablement roadmap to partner teams based on pre-determined, high-impact areas of focus across each priority market.

• Create Salesforce Sales experts, Evangelists, and Prospectors, through our key Sales programs

• Work cross-functionally with stakeholders and business partners including but not limited to Partner Business Managers, Partner Success, Product Management, CSG, SEs and other teams.

• Leverage dashboards and other tracking tools that communicate to leadership the effectiveness of identified programs & investments via key outcomes of the enablement activities in line with the established A&C KPIs.
  

Requirements and Skills:

• Consistent track record in leading, building, and implementing enablement strategy and delivering sales/technical hands-on enablement

• Demonstrated analytical, organizational, and project management skills using relevant information to make timely decisions that affect cross-functional teams and have a substantial impact on investments and program effectiveness.

• Be a confident speaker/presenter to bring energy and excitement to the sessions conducted (in-person/virtual)

• Have a growth mindset with a curiosity to learn our customer and industry value propositions & stories

• Leads with our core values and evokes equality amongst the team and with our partners

• Comfortable with executive stakeholder conversations

• Exhibit a collaborative style, be open to ideas from others, and uses constructive dialogue to address problems

• Demonstrates ability to solve for positive outcomes for the company, clients, and Partners in complex, new, or unfamiliar situations

• Strong tolerance for ambiguity; able to focus and implement in a changing environment; ability to make things happen

• Be familiar with our Salesforce’s products and solutions

• Fluent Thai + English language skills is a must
  

Preferred Requirements

• Salesforce Administrator Certification

• Productcertification/experienceor Industry Cloud experience, specifically in Financial Services.

• Deep technical Salesforce product knowledge to function as leader/advisor and deliver training to strategic global and regional partner

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Posting Statement

does not accept unsolicited headhunter and agency resumes.

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Main Responsibilities:

• Reseller Enablement: Train partners on prospecting best practices, product positioning, negotiation strategies, selling conversations, mutual success plans, the Salesforce advantage, and the Salesforce elevator pitch.

• Sales Acceleration: Enable resellers to effectively position and sell Salesforce solutions, focusing on deal qualification, competitive differentiation, and objection handling.

• Collaboration with Alliances & Channels: Work closely with the Alliances and Channels teams to design, operationalise, and execute reseller enablement programs.

• Localised Content Adaptation: Tailor global and regional training content to address reseller-specific needs, including pricing strategies, market dynamics, and sales tools.

• Training & Workshops: Lead in-person and virtual sessions on Salesforce reseller processes, customer engagement, deal structuring, and value-selling methodologies.

• Enablement Logistics Management: Oversee scheduling, attendance tracking, and reporting to measure program effectiveness.

• Expert-Led Learning: Leverage subject matter experts to enhance reseller capabilities, covering product knowledge, industry insights, and competitive positioning.

• Sales Play Execution: Guide partners on using Salesforce playbooks, mutual success plans, and AI-driven insights to accelerate deal cycles and improve win rates.

• Customer Lifecycle Management: Enable partners to drive seamless customer experiences from pre-sales to deal closure, ensuring a structured and repeatable process.

• Stakeholder Collaboration: Build strong relationships across internal teams, including Alliances & Channels, Partner Sales, and Product Marketing, to create a cohesive partner experience.

• Impact Measurement: Track and analyse reseller enablement effectiveness using predefined metrics, leveraging insights to refine and optimise programs.

• Communication & Process Alignment: Ensure partners stay informed and aligned through structured communication, tools, and enablement resources.

Target Skills/Experience:

• Extensive experience in Reseller Enablement, Channel Sales, or a related Partner Enablement role.

• Proficiency in Thai and English (both languages required).

• Proven expertise in designing, delivering, and facilitating virtual and in-person training sessions focused on reseller sales, deal execution, and partner growth strategies.

• Deep understanding of Salesforce products, partner sales motions, and the reseller ecosystem is a strong advantage.

• Strong knowledge of sales methodologies, including value-based selling, competitive positioning, and negotiation tactics.

• Ability to simplify complex concepts and tailor enablement content for different partner roles, from sales representatives to business leaders.

• Experience with AI-driven tools and their application in sales process optimisation, deal intelligence, and partner success.

• Collaboration skills to work cross-functionally with Alliances, Partner Sales, and Marketing teams to drive reseller success.

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement