Strategy Operations Analyst jobs at Salesforce in Canada, Old Toronto

Job Category

Job Details

• Key Responsibilities:

  • Ensure complete and accurate employee data and compensation plan detail

  • Navigate in various Salesforce and compensation systems in order to compile all key elements of compensation plan information into a single document

  • Distribute incentive compensation plans to sales employees and ensure timely acceptance of plan documents.

  • Triage questions and issues identified by the sales employees in relation to their compensation plans

  • Partner with the Global Sales Compensation Administration team to ensure that the required compensation data is provided on a timely basis for the administration of incentive payouts.

  • Collaborate with Design and Operations Team to ensure design and policy decisions are executed, including new fiscal year and mid-year design changes

  • Partner with other teams on cross-functional projects in order to develop process efficiencies

  • Translate business/operational needs to systems teams

  • Enable business partners on areas of expertise

  • Analyze compensation plans data to provide actionable insights. This involves gathering, cleaning, and interpreting data using various tools and techniques to identify trends, patterns, and correlations.

  Experience/Skills Preferred:

  • BA/BS degree

  • 2+ years experience in Finance, Accounting, Project/Program Management, or Sales Compensation/Sales Operations function

  • Strong Microsoft Excel/Google Sheets skills; Experience with Salesforce

  • 2+ years experience in Tableau and SQL

  • Strong analytical, written, and oral communication skills; process oriented.

  • Experience participating in and delivering process improvements

  • Ability to manage programs and processes globally

  • Experience with Salesforce platform

  • Time management skills and experience meeting tight deadlines

  • Ability to accurately compile and analyze both quantitative and qualitative data

  • Strong attention to detail and the ability to multitask

  • Excel experience

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

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Posting Statement

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Job Details

You'll be part of a team that is dedicated to designing and implementing best-in-class compensation programs that empower our salesforce to drive profitable customer outcomes. This is a chance to be a strategic partner, working with leaders across the organization to ensure key initiatives like sales enablement is communicated and delivered successfully and with impact. You'll be part of our hybrid model, working in the Toronto office 3 days a week.

• Manage Strategic Projects: You'll project manage large-scale global enablement projects from start to finish, ensuring key deadlines are met and stakeholders are aligned.

• Analyze and Optimize: Dive into the data to analyze the effectiveness of our compensation plans and enablement programs. You'll use your insights to recommend and implement improvements that directly impact sales performance.

• Facilitate Key Events: Take the lead in coordinating and facilitating major events like our annual GIC Summit, a critical training and alignment session for the upcoming year.

• Engage with Stakeholders: Collaborate with a wide range of business partners and leaders, preparing clear and compelling presentations to communicate project updates and key initiatives.

• Drive Surveys and Feedback: Coordinate and analyze the results of our global sales survey, using the feedback to inform future compensation strategies.

• Perform Ad-Hoc Analysis: Support the team with a variety of data analysis and operational tasks as needed, demonstrating your versatility and problem-solving skills.

• A self-starter with a proactive and curious mindset.

• A strong communicator who can articulate complex ideas clearly, both verbally and in writing.

• An analytical thinker with a proven ability to work with large datasets and turn them into actionable insights.

• A meticulous project manager who can manage multiple, complex projects simultaneously without missing a beat.

• Someone who is comfortable preparing and presenting content to leaders and external stakeholders.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

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Job Details

The Senior FX Analyst, Treasury will be a key contributor to the company's foreign exchange risk management programs. This role, an integral part of the Treasury team within the Finance organization, will primarily focus on exposure analysis, trading, and other key activities requiring FX domain expertise. You will work closely with other Treasury functions and cross-functional teams, both internal and external, to deliver successful program outcomes. Additionally, the Senior FX Analyst will undertake various treasury-related responsibilities, including supporting strategic transactions, managing counterparty exposure, and executing Treasury policies. This role is hybrid and will work in the Toronto office an average of 3 days a week.

Responsibilities:

• Collaborate with cross-functional teams to execute risk management activities

• Manage balance sheet hedging and support multi-currency cash management needs

• Identify and analyze FX exposures across the company to proactively mitigate risk

• Execute FX trades including derivatives with bank counterparties

• Review FX results in partnership with Controllership and produce management reporting

• Develop and maintain Tableau dashboards to monitor metrics and generate insights

• Partner with Treasury and IT staff to maintain FX-related systems and workflows

• Support FX activities for strategic transactions, tax, and business initiatives

• Ensure compliance with SOX and Treasury policies relevant to FX

Required Experience / Skills:

• Bachelor’s degree in economics/finance or other quantitative field

• CFA, CPA, MBA, or similar relevant qualifications preferred

• 2-4 years experience in a corporate treasury, banking, or consulting role preferred

• Knowledge and experience with trading derivative instruments (e.g. swaps, NDFs, options)

• Experience with FX Trading platforms (e.g. FXall, Bloomberg) and related technology preferred

• Experience with TMS and ERP systems (e.g. Workday, Oracle) preferred

• Knowledge of technical accounting related to foreign currency and investments preferred

• Strong business acumen (including understanding of financial statements and basic accounting principles)

• Strong analytical and technical skills with attention to detail

• Excellent communication, organizational, and interpersonal skills

• Highly self-motivated, proactive, and diligent with the ability to collaborate effectively in a dynamic environment

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

Job Category

Job Details

• 6+ years of work experience, ideally in Sales Operations, Sales Strategy, FP&A, or Finance, where business analysis and insights was in the DNA
• Power-user proficiency in Excel and ability to tell a story in PowerPoint
• Excellent spoken and written communication, interpersonal,relationship-buildingskills
• Ability to work both independently and with a team
• Proven core values based on collaboration, transparency, equality, and putting the customer first
• Proven analytical and problem-solving skills, along with attention to detail
• Strong, team-oriented leadership skills. Able to independently identify, frame, and confront issues and make tough decisions.

• Experience with sales coverage models, quota setting methodologies, territory alignment
• Comfortable in an environment where priorities change rapidly from varying GTM decisions and requires the ability to pivot seamlessly to new projects
• Exceptionally strong communicator with the ability to independently craft a full range of clear, high-impact communications with top-level company executives. Ability to communicate in an open and authentic manner in all situations.
• Ability to succeed in a collaborative, start-up paced environment which may include extended time commitments during annual quota setting season.
• Ability to establish and build close working relationships. Strong personal credibility and counseling skills. Team-oriented planner and decision-maker. Ability to motivate, collaborate, and work successfully in a team environment.
• Capable to work well under deadlines and juggle multiple priorities. Strong meeting management skills.
• Knowledge of SQL and Snowflake with interest in developing further expertise

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Posting Statement

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Job Details

Responsibilities Include:

• Provide Quote-to-Cash support and guidance to Account Executives (AEs) and Renewal Managers to help execute Sales/Renewal transactions.
• Establish strong relationships with Sales, Renewals, Customer Support Managers, Collections, Adjustments, Compensation, Rev Rec., Legal, and other internal resources as appropriate.
• Answer and advise on process & policy questions and effectively communicate requirements to AEs.
• Assist Sales Team in quoting, or creating contracts/orders when required
• Partner with internal Pricing, Revenue Recognition, Collections, and Legal teams on deal execution as well as advise on negotiations and any customer satisfaction issues.
• Assist AEs in addressing customer satisfaction inquires related to contracts/invoices and product issues, through account research and feedback.
• Work with Sales and Collections to assist with deconstruction and resolution of complex billing issues.
• Assist with onboarding of new team members
• Apply knowledge, skills and judgment to make difficult decisions and resolve issues.
• Possess strong level of Salesforce application expertise.
• Actively participate in new process development and process improvement projects, as well as other ad hoc projects.
• Work independently on assignments and escalations that are diverse in scope, requiring seasoned judgment in resolving issues, making recommendations, and providing guidance.
• Challenge legacy policies and procedures that complicate quote, order, invoice, credit, commissions, and revenue processing, and formulate creative solutions or work-around based on that analysis.
• Share best practices with and provide cross training for peers, team members and outside business units to enhance the quality and efficiency of support and contribute to the knowledge base.
• Perform calculations as required, related to contract replacement comparisons, credits, and restructures.
• Ensure all approval requests have been properly documented in accordance to Sales Operations processes, escalated to the appropriate approval level, and resolved within SLA.

Required Skills/Experience:

• Bachelors degree or equivalent combination of education and experience
• 2+ years customer order management, sales operations, or sales/customer support experience
• Contract structuring and Commission Calculation experience

Desired Skills/Experience:

• Excellent interpersonal skills; ability to articulate verbally and written, willingness to appropriately debate difficult issues; ability to think quickly
• Demonstrated participation in process improvement initiatives and/or project management experience
• Ability to excel in a fast growing/fast paced environment delivering accuracy while managing to deadlines where adaptability is imperative
• Ability to understand broader business and financial issues, juggle multiple projects and tasks, and to work with deadlines and in a fast paced environment
• Extreme attention to detail
• Ability to clearly articulate case resolutions and actions required by Account Executives
• Able to use Microsoft suite of tools effectively
• Salesforce CRM experience a plus
• Demonstrated initiative
• Ability to analyze problems quickly and seek out solutions to achieve optimum outcomes in case resolution
• Ability to work independently

If you require assistance due to a disability applying for open positions please submit a request via this

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

Job Category

Job Details

Key Responsibilities:

• Serve as a skilled data storyteller, preparing and delivering compelling narratives using data.
• Understand business use cases and deliver meaningful insights to stakeholders.
• Anticipate future questions and proactively answer them with data resources.
• Create trusted, easily understood, aesthetically pleasing, and scalable data artifacts.
• Construct, optimize, and document queries for review and future enhancement.
• Partner with team members to deliver complex data projects on time and with high quality.
• Pivot quickly between competing priorities and communicate workload and capacity effectively with leadership.
• Adapt messages to a variety of audiences, including peers, leaders, and executives.
• Support tooling and data platform updates as needed.

Required Skills:

• Advanced Tableau Desktop Skills
• Advanced SQL Skills
• Data Visualization Skills
• Data Storytelling & Presentation Skills

Preferred Skills & Certifications:

• Certified Tableau Data Analyst
• Salesforce Sales Cloud
• Salesforce Revenue Cloud
• Lead-to-cash process understanding
• Snowflake
• Alteryx
• dbt

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Posting Statement

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Job Details

Responsibilities:

• • Run necessary monitoring reports and analyze for required actions
  • Execute recurring data updates accurately and timely
  • Respond to process & policy questions and escalate issues to management as necessary
  • Apply knowledge, skills and judgment to make decisions and resolve issues
  • Develop, document and maintain a repository of Quote to Cash business rules and process flows
  • Act as tier 2 escalation point to resolve more difficult issues

Required Skills/Experience:

• • 1 - 5 years of experience related to CPQ and Order Management Systems
  • 1 - 5 years of experience with Salesforce products
  • Working knowledge of lucid charts or other process documentation software
  • Working knowledge of smart sheets or other project management software
  • Proficient in Microsoft Excel
  • Excellent interpersonal skills; ability to articulate verbally and written, willingness to appropriately debate difficult issues; ability to think quickly
  • Ability to excel in a fast growing/fast paced environment delivering accuracy while managing to deadlines where adaptability is imperative
  • Ability to understand broader business and financial issues, juggle multiple projects and tasks, and to work with deadlines and in a fast paced environment
  • Extreme attention to detail
  • Thrive in a team environment
  • Demonstrate initiative
  • Ability to work independently

Desired Skills/Experience:

• • Experience with Dataloader and Workbench
  • Ability to create macros in Excel

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Posting Statement