Salesforce Strategy Operations Analyst 

Canada, Ontario, Old Toronto 

988892205

Job Category

Job Details

Responsibilities:

• • Run necessary monitoring reports and analyze for required actions
  • Execute recurring data updates accurately and timely
  • Respond to process & policy questions and escalate issues to management as necessary
  • Apply knowledge, skills and judgment to make decisions and resolve issues
  • Develop, document and maintain a repository of Quote to Cash business rules and process flows
  • Act as tier 2 escalation point to resolve more difficult issues

Required Skills/Experience:

• • 1 - 5 years of experience related to CPQ and Order Management Systems
  • 1 - 5 years of experience with Salesforce products
  • Working knowledge of lucid charts or other process documentation software
  • Working knowledge of smart sheets or other project management software
  • Proficient in Microsoft Excel
  • Excellent interpersonal skills; ability to articulate verbally and written, willingness to appropriately debate difficult issues; ability to think quickly
  • Ability to excel in a fast growing/fast paced environment delivering accuracy while managing to deadlines where adaptability is imperative
  • Ability to understand broader business and financial issues, juggle multiple projects and tasks, and to work with deadlines and in a fast paced environment
  • Extreme attention to detail
  • Thrive in a team environment
  • Demonstrate initiative
  • Ability to work independently

Desired Skills/Experience:

• • Experience with Dataloader and Workbench
  • Ability to create macros in Excel

If you require assistance due to a disability applying for open positions please submit a request via this

Posting Statement