Junior Customer Order Specialist jobs at Philips in Panama, Panama City
Philips Junior Customer Order Specialist Panama, Panamá Province, Panama City
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The HPM Jr. Customer Order Specialist is responsible for ensuring day-to-day accurate processing of orders, change orders, etc. according to a set of KPIs such as Timely Customer Order Confirmation to provide a very good customer service.
Your role:
- Accept and validate sales orders by checking references and ensuring all relevant information is accurate, while manually creating orders and monitoring those automatically generated through various channels.
- Update orders in response to unavailability by liaising with delivery proposals, choosing alternatives when necessary, and revising order status. Confirm orders to customers and focus on resolving unhappy flows to ensure fulfillment.
- Identify and address the root causes of non-touchless flows swiftly and efficiently by coordinating with appropriate personnel.
- Report on order receipts and status updates, maintaining the administrative flow from order intake to sales recognition.
- Manage the sales order process through to delivery, including coordination with third-party logistics and forwarding partner.
You're the right fit if:
- You have a High School Diploma or Vocational Education.
- For this role there is no prior experience required, it is preferred to be knowledgeable in Supply Chain and Order Management.
- You are knowledgeable in SAP, Excel (Pivot Tables, Data visualization and manipulation)
- You possess excellent written, verbal, and communication skills, with fluency in English.
- You are a customer service-oriented, self-driven, proactive, and have a strong team player mindset.
Onsite roles require full-time presence in the company’s facilities.This is an office role.
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody, everywhere, has access to the quality of healthcare that we all deserve. Do the work of your life to help improve the lives of others.
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Philips Quote & Configuration Specialist Panama, Panamá Province, Panama City
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As a Quote and Configuration Specialist you are responsible for supporting the markets topics related to the configuration of medical equipment, such as correct workflow configuration, quotation and ordering processing.Your role:
- Perform configuration of Philips Medical Equipment, based on customer requirements.
- Work with database and Informatic Technologies systems to make the configuration of medical equipment.
- As a Global Business System based in Panama, help Commercial team area in develop final customer quotations.
- Maintain direct contact with commercial team (Product Specialists) for knowledge and improvements of Philips equipment.
You're the right fit if:
- You’ve acquired 2+ years of experience with Vocational Education in areas such as biomedical engineering, medical technology or equivalentfield OR no prior experience with Bachelor's Degree.
- Your skills include Excel proficiency to work with Pivot Tables, formulas and automation techniques (Macros , Power Query).Willingness to learn an apply AI tools to develop solutions aligned with business needs (Task automation, Data Analysis, Forecasting).
- You have a Bachelor's degree in Biomedical Engineering, Medical Tecnology or related fields OR High School Diploma/Vocational Education, preferably with biomedical knowledge.
- You’re a professional with a customer-focused and solution-oriented mindset with strong communication and interpersonal skills.
- Bilingual ability to read, write, and speak English required.
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the company’s facilities.
Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
This is an office role.
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody, everywhere, has access to the quality of healthcare that we all deserve. Do the work of your life to help improve the lives of others.
- Learn more about.
- Discover
- Learn more about
- Learn more about
Philips Order Management Analyst Panama, Panamá Province, Panama City
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- Manage sales orders to ensure that the customer receives the ordered goods in the right time and on the right place.
- Manage backorders with the Factory to ensure Customer Requirements are met.
- Prepare, organize, and lead weekly order book review meeting between factory and market (group).
- Responsible to release customer billing as requested by the market finance policy and create customer facing documents which meet local fiscal and legal requirements on time and first-time right.
- Act as single point of contact to the logistics organization for assigned scope for order fulfillment subjects. Capable of resolving escalations.
- You have no prior experience, but preferably have knowledge of Supply Chain, Logistics and/or Order Management.
- You hold a high school diploma or have vocational education certification.
- Your skills include data analysis, excel, sap, power BI, effective communication.
- You have an advanced knowledge of the English language.
Onsite roles require full-time presence in the company’s facilities.This is an office role.
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody, everywhere, has access to the quality of healthcare that we all deserve. Do the work of your life to help improve the lives of others.
- Learn more about.
- Discover
- Learn more about
- Learn more about
Philips Customer Parts Ordering Specialist City Panama, Panamá Province, Panama City
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Your role:
Accurately process and manage parts orders in a timely manner using our internal systems.
Create and submit quotes for parts based on customer needs and inventory, ensuring clear communication and updates.
Address return requests and warranty validations according to company policy, collaborating with teams like Billing, Technical Support, and Logistics to resolve issues.
Maintain comprehensive records and documentation for orders, approvals, and customer communications while ensuring prompt responses within service level agreements.
Deliver exceptional customer service by effectively balancing speed and accuracy.
You're the right fit if:
High school diploma or equivalent; associate’s or bachelor’s degree preferred.
Minimum of 1 years of experience in a customer service, logistics, or order management role
Proficiency in order entry systems and Microsoft Office tools, with strong attention to detail for accurate work.
Effective communication skills in English, with Spanish or additional languages being advantageous.
Ability to multitask and work under pressure effectively.
How we work together
This is an office-based role.
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
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Philips Intern/Apprentice - Order Fulfillment SME Panama, Panamá Province, Panama City
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Order Fulfillment SME Intern
• The greater impact of this role.
• Detail elements of the team and stakeholders for this role.
• What are the professional and personal opportunities for development within this role?
• From (benefit 1) to (benefit 2), a career at Philips comes with all sorts of wonderful benefits. Be sure to speak to your recruiter about benefits in your region.
Currently pursuing a degree in Industrial Engineering, or a related field
• Excellent written and verbal communication skills
• Strong attention to detail and organizational skills
• Familiarity with tools like Microsoft Office, SharePoint, Teams, or other collaboration platforms
• Interest in process improvement, training, and documentation best practices
• Ability to manage multiple tasks in a fast-paced environment
How we work together
· Lead communication plan for OM team;
· Develop, improve, maintain and revise SOP and/or training materials;
· Lead the efforts and process to gather and create SOP requirements or process improvements;
· Act as the supportive source of knowledge for all SOPs and internal policy documents;
· Manage training schedules and conduct an organizational needs assessment.
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about .
• Discover .
• Learn more about .
Philips Warehousing Distribution Specialist Panama, Panamá Province, Panama City
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Warehouse and Distribution Specialist
As a Warehouse and Distribution Specialist you are responsible for calculating transportation capacity and developing transport plans on a short-term basis, utilizing logistics systems to accurately populate data for each destination and calculate transport needs
Your role:
- Manage open ASN (Advanced Shipment Notices) revisions and write-offs, focusing on the systematic review and resolution to maintain data integrity and operational efficiency within International IBD(Inbound Document).
- Maintain regular communication with suppliers and transport teams to ensure timely delivery entries in the system, facilitating seamless operations for InternationalIBD (Inbound Document).
- Handle the creation, modification, and removal of Advanced Shipment Notices (ASN) in the system, ensuring accurate and up-to-date shipment information for InternationalIBD (Inbound Document)processes.
- Coordinate with suppliers and carriers to manage and follow up on claims related to international shipments, ensuring resolution and minimizing disruptions in International IBD(Inbound Document) .
- Reconcile discrepancies between invoices and received goods, collaborating with relevant teams to resolve GRIR (Goods Receipt Invoice Receipt) issues and maintain accurate financial reporting.
You're the right fit if:
- You’ve acquired 2+ years of experience with Vocational Education in areas such as Supply Chain, Transport, Logistics, Operations, Physical Distribution or equivalent OR no prior experience with Bachelor's Degree.
- Your skills include knowledge in Excel (Pivot table generation, use of V-look up, report generation) and SAP.
- You have a High School Diploma, Vocational Education or a Bachelor's Degree in Business Administration, Supply Chain Management, Operations Management or equivalent.
- You’re a professional with a customer-focused and solution-oriented mindset with strong communication and interpersonal skills.
- Bilingual ability to read, write, and speak English required.
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the company’s facilities.
Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
This is an in-office role.
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody, everywhere, has access to the quality of healthcare that we all deserve. Do the work of your life to help improve the lives of others.
- Learn more about.
- Discover
- Learn more about
- Learn more about
Philips Order Manager Intern Panama, Panamá Province, Panama City
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Order Manager Intern
Your role:
- Provide support in quality audits
- Assist with developing process controls
- Create training documents and reports
- Actively participate in projects
- Maintain KPIs Data updated
- Daily Operations Support
You're the right fit if:
- You are currently pursuing a Bachelor’s or Master’s degree in Supply Chain, Engineering, Data and/or Business Analytics or equivalent.
- You are fluent in English
- You are proactive, enjoy dynamic environments, eager to learn, and willing to take on new activities. You have strong communication skills and attention to detail.You are familiar with MS Office, intermediate level of Excel (pivots, basic functions) would be a plus.
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about .
• Discover .
• Learn more about .
Share
The HPM Jr. Customer Order Specialist is responsible for ensuring day-to-day accurate processing of orders, change orders, etc. according to a set of KPIs such as Timely Customer Order Confirmation to provide a very good customer service.
Your role:
- Accept and validate sales orders by checking references and ensuring all relevant information is accurate, while manually creating orders and monitoring those automatically generated through various channels.
- Update orders in response to unavailability by liaising with delivery proposals, choosing alternatives when necessary, and revising order status. Confirm orders to customers and focus on resolving unhappy flows to ensure fulfillment.
- Identify and address the root causes of non-touchless flows swiftly and efficiently by coordinating with appropriate personnel.
- Report on order receipts and status updates, maintaining the administrative flow from order intake to sales recognition.
- Manage the sales order process through to delivery, including coordination with third-party logistics and forwarding partner.
You're the right fit if:
- You have a High School Diploma or Vocational Education.
- For this role there is no prior experience required, it is preferred to be knowledgeable in Supply Chain and Order Management.
- You are knowledgeable in SAP, Excel (Pivot Tables, Data visualization and manipulation)
- You possess excellent written, verbal, and communication skills, with fluency in English.
- You are a customer service-oriented, self-driven, proactive, and have a strong team player mindset.
Onsite roles require full-time presence in the company’s facilities.This is an office role.
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody, everywhere, has access to the quality of healthcare that we all deserve. Do the work of your life to help improve the lives of others.
- Learn more about.
- Discover
- Learn more about
- Learn more about
These jobs might be a good fit
