Jobs at Philips in Egypt, Cairo

As a Collection Specialist you will coordinate and follow through on collecting payments, due collections plans, reducing past due, bad debt exposure, and other quantitative targets, by performing portfolio management activities for customer base of key accounts.

Your role:

• Execution of system established collection plan.

• Analyze and monitor delinquent account balances, including effective overdue control and follow-up program for all customer accounts that are late, overdue, potentially overdue, or potential written-off.

• Contacting clients with past due balances in the portfolio to obtain payment, payment commitment, and follow up on payment promises; or claim payments from intermediary (when collections are executed by 3rd parties - limited to some collectors)

• Reporting any disputed/ short paid invoices with reasons for disputes and collaborating with the internal department to expedite resolution/payment

• Performing customer account reconciliation including support to 3rd party cash application team for clearing customer payments and credit item

• Support and develop accounts receivable lean process improvements, and Master data quality.

You will be located in Cairo as a team member of Credit and Collection team and will be reporting to Credit and Collection Manager Egypt

You will have an opportunity to improve your operational skills in a multinational set up while working in a hybrid model.

You're the right fit if:

• Collections experience is desirable.

• Background in F&A, Economics or Business Administration

• Experience in public/government collection processes is a must.

• Customer service focus

• Determination to achieve excellent results.

• Preferably SAP and Customer Master data process knowledge

• Excellent communication and negotiation skills

• Excellent command of written and spoken Arabic and English is amust.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
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If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care .

Government Relations Specialist

• Manage relationship with government authorities, such as labor offices, social insurance authorities, medical insurance provider
• Manage inspection reports to remove any insurance violations
• Prepare Forms 1,6 and Form 2 and submit them to Social Insurance
• Maintain employees’ time off records and requests
• Process employee’s queries and respond promptly
• Organize and maintain employee files in a timely manner and ensure they fully meet the requirements (hard copies and on workday system)
• Assist with HR reporting and data analysis as required
• Stay updated with employment laws and regulations to ensure compliance with HR practices
• Initiate and follow-up all correspondence between the company and the insurance office (insurance printers to renew licenses and cards...)
• Preparing the financial dues monthly, matching them with salaries, and submitting them to the Financial Department to extract social security checks
• Preparing and submitting health insurance beneficiary forms

Requirements:

• Bachelor’s degree in business administration or any related field.
• Min 3 years of experience in HR personnel function and in dealing directly with Government authorities.
  Excellent command of English in both written and speaking.
• Good problem-solving abilities
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel
• Excellent verbal and written communication skills
• Familiarity with Workday will be a Plus
• Holding valid driving license and ability to drive to office and/ or government authorities on daily basis

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
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As an Account Manager, you will act as single point for customers as account manager for smaller / transactional accounts in the Market, prepares and delivers on the tactical account plans.

Your Role :

• • Acts as a single point of contact for customer accounts for Philips product portfolio.
  • Prepares the tactical account plan in line with account strategy in the region and implements the sales strategy. Responsible for filling the funnel management tool (SFDC).
  • Accountable for achieving budgeted sales volumes, prices and profit margin and sales forecast at a specified number of customers and accountable for managing the sales orders .
  • Coordinates internal and external resources to obtain objectives involving local sales force and marketing support (e.g. Product Sales Specialist, Trade & Shopper Marketers, MarComs and/or Application Specialists).
  • Contributes to the development and implementation of local marketing strategies.
  • Systematically analyzing and reporting of sales results, expectations, market, competition, and trends.

You're the right fit if:

• • Bachelor’s degree
  • Min 6 years' sales experience as Account manager/ Sales Representative, etc. in a comparable business (Imaging Systems/ Medical Equipment, Healthcare Informatics area is preferred )
  • Experience in account management, sales activity, or project management
  • Negotiation, contracting and problem-solving skills to develop the account.
  • Experience working with large matrix teams both internal and externally.
  • Understand local market environments, public tenders and local challenges and regulations.
  • Excellent oral and written communication skills in English languages addition to local language.
  • Good command of MS office applications and top-notch presentation skills
  • No obstacle for travel.

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Your Role:

• Manage 3PL inventory, goods inspection, outbound and inbound activities.

• Accountable for 3PL inventory accuracy and review any inventory issues (damage, loss, missing or excess), regularly Wall to Wall cycle counts, stock level and audits process.

• Ensure stock in SAP is in line with the stock in 3PL WMS, regular inventory reconciliation SAP vs 3PL WMS.

• Investigates stock variances between SAP and 3PL WMS and rectifying discrepancies that arise due to supply chain complexities.

• Full alignment with GBS, OM, PCT, OSS and PM’s for accurate delivery and SAP management related to the logistics process and documents flow.

• Ensure complying with importation regulations with appropriate procedures and permits for timely and accurate control with resolution of issues that may arise.

• Shipments follow up, customs clearance, including the required documents flow to enable smooth process to ensure on-time delivery to the customer.

• Ensure reverse logistics is managed and salvage activities are performed.

• Coordinate with third-party service providers, including importation permits, customs clearance, external warehousing and transportation based on SLA for proper costs and efficiency.

• Coordinate third-party local orders, from order placement till delivery including SAP alignment.

• Consolidate shipments reports and delivery plans on a weekly basis.

• Meeting quality, productivity, efficiency, timeline and other expectations.

You are the right Fit if:

• Bachelor's degree in supply chain or any relevant majors.

• Minimum 2 years of experience in Supply chain / Logistics function.

• Experience in Healthcare sector is a strong asset.

• Customer Centric with developed communication skills.

• Effective time management.

• Strong follow up skills with attention to details.

• Strong problem-solving skills and analytical thinking.

• Proactive in taking ownership to deliver fast.

• Stress resistant in a dynamic operational environment.

• Good Excel skills.

• SAP knowledge would be beneficial.

• Fluent in English.

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Ensure the integrity of the financial and management performance, and to support the implementation of standardized and efficient processes.

Your role:

• Taking co-responsibility with the Business Partner(s) (BP) over the integrity of financial and management reporting, and work to proactively advise the BP on the impact of accounting standards on different business scenarios.

• Interacting closely with the business to proactively advise on accounting requirements for business events in order to drive better business decisions by making early determinations on the impact of accounting guidance.

• Proactively identifying risks to the financial processes, and works with stakeholders inside and outside of Finance to address identified risks and financial process issues.

• Determining accounting treatment for events and transactions of a complex, unique, and/or judgmental accounting nature, as well as to apply new/revised accounting policies in consultation with Technical Accounting and Oversight (TA&O).

• Required to review the trial balance (TB) and closing topics (Pre-MEC(“Preliminary Month-End Closure”)) in the monthly process, and lead the risk based Financial Reporting Review (FRR).

• Proactively monitoring the Balance Sheet Account Reconciliations, Month-End Closure Process and Finance and Internal Control audits. This includes working across finance and nonfinance teams to address and close issues timely, review account documentation, and ensure reporting timelines are met.

• As being the main point of contact for the business over the RTR processes, responsible to collaborate with the BP to ensure business requirements are captured and that stakeholders are updated on the status of KPIs and on resolution of accounting and process issues.

• Leading resolution of RTR issues, and will coordinate both RTR (AS, Global Hub, other AccOps pillars and Infosys) and with non-RTR counterparts (e.g. BP, Supply Chain, Purchasing, HR, etc.) to drive resolution of issues and to build stronger processes.

• Building knowledge over business requirements, financial accounting processes and the underlying Market/BG processes within the Finance and non-Finance community, and keep the organization updated on business developments relevant to accounting processes and accounting integrity.

• Supporting statutory and fiscal reporting process

• In case of managerial position, managing the team KPI's, hold the team accountable for targets and support development of individuals in the team

• Managing processes by using LEAN tools, and use LEAN methods to address process issues and problems to address root causes and not just address the symptoms of the identified issue.

• Driving continuous improvement in the processes by regularly performing Kaizens, and by locally driving global improvement initiative.

You will be part of the accounting organization in META region. This role will report to the RTR Accounting Manager META and will be responsible from supporting processes in UAE and KSA .

You are the right fit if

• Bachelors degree in a Finance and Accounting orientated study, MBA is a strong asset.

• Accounting formal education, superior level degree (RA, RC, CPA)

• Minimum 5 years of related experience.

• Developed communication skills, (Written and Oral)

• Strong and formal IFRS knowledge

• Fluent in English addition to local language,

• Experience in MENA region is a strong asset.

• Strong Excel skills and SAP knowledge preferred

• Strong knowledge of internal control processes and systems

• Preferably having audit or consulting experience from “Big 4” firms.

Onsite roles require full-time presence in the company’s facilities.
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Your role:

• Develop and actively pursue list of renewal accounts and create individual plans of action

• Collaborate with other departments across the company to ensure customer satisfaction

• Ensure accounts remain in good standing through consistent follow up and communication

• Demonstrate solution-selling skills and manage internal relationships with the sales and customer delivery organizations to meet renewal and retention objectives

• Identify and share opportunities and leads with the Sales Account Manager and / or Sales specialists to drive up customer expansion within the existing customer base.

• Participate in customer calls and meetings to address outstanding issues, communicate value of the offerings and partnerships and explain contractual pricing, terms and conditions.

You're the right fit if you have:

Bachelors Degree

Minimum of 5 years of experience in technology or software business

Minimum 2 years in sales, renewals, customer success or account management.

Work experience in the Healthcare field

Excellent presentation, communication & follow up skills

Fluency in English

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
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Your role:

• Answer customer calls and register them in the service management system

• Attend daily management meetings.

• Manage the progress of the customer call and escalate if service levels are in danger

• Create a Time & Material quote based on requested services from a customer

• Get Time &Material quote approved by District Operations Manager, Team Lead or Account Manager CS

• Send the approved Time & Material quote to the customer

• Manage work in progress by reviewing the status of all service work orders and take appropriate actions to push service work orders to the next status

• Review the service work order when it has the status confirmed

• Settle cost against Field Service Engineer work center and create a time & material Invoice

• Settle cost against a contract or warranty and discuss issues with the involved FSE’s and the Team Lead Field Services (or Services Delivery Manager) in the district

You're the right fit if:

• Bachelor' s degree in relevant majors.

• Minimum 2-3 years of professional experience in Customer Services or Customer relations preferably in healthcare sector.

• Collaborative approach, able to work with multiple stakeholders

• Strong organization skills

• Good customer service and communication skills would be welcome

• MS Office Programs, SAP any ERP relevant program knowledge is a strong asset.

• Fluent in English, verbal and written in addition to local language

Indicate if this role is an office/field/onsite role.
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about .
• Discover .
• Learn more about .