Lead Ux Designer jobs at Paypal in United States, New York

Job Description:

Minimum Requirements: Master’s degree, or foreign equivalent, in Business Administration, Marketing Management, Communications, or a closely related field plus three years of experience in the job offered or a related occupation. Employer will also accept a Bachelor’s degree, or foreign equivalent, in Business Administration, Marketing Management, Communications, or a closely related field plus five years of experience in the job offered or a related occupation.

Special Skill Requirements:

• Experience with Go-to-Market (GTM) Strategy Development, Multifaceted Product Distribution Strategy Development, and Sales Enablement & Training (2 years with a Master’s Degree or 5 years with a Bachelor’s Degree);

• Experience with Data Analytics & Market Research, including using tools Tableau and Statista (or Datorama and Gartner), and at least one of the following: MRI, Simmons, NetBase, Qualtrics, or Quid (2 years with a Master’s Degree or 5 years with a Bachelor’s Degree);

• Experience with B2B Product Launch Planning, Cross-Functional Requirements Setting, and Deliverables Workstream Leadership (3 years with a Master’s Degree or 5 years with a Bachelor’s Degree);

• Experience with Data Visualization & Dashboarding: building dashboards and using visualization tools to track performance and insights (2 years);

• Experience with Cross-Function Stakeholder Collaboration, Performance Measurement, Campaign Execution, Delivery Risk Assessments, De-Risk Decisioning Strategy (3 years with a Master’s Degree or 5 years with a Bachelor’s Degree);

• Experience with Competitive Benchmarking & Analysis, Customer Journey Mapping & Success Strategies (3 years with a Master’s Degree or 5 years with a Bachelor’s Degree);

• Experience with Customer-Centric Storytelling, Value-Based Product Positioning & Messaging Creation, and translating complex data insights into narratives (3 years with a Master’s Degree or 5 years with a Bachelor’s Degree);

• Experience with Content Creation for client Acquisition & Retention, Sales Training & Enablement, Servicing Training & Enablement (3 years with a Master’s Degree or 5 years with a Bachelor’s Degree);

• Experience with Senior/Executive Leadership Presentations in an eCommerce, Payments, or Technology Company (3 years with a Master’s Degree or 5 years with a Bachelor’s Degree);

• Experience in Project Management, Program Management, or similar, while managing multiple priorities simultaneously (3 years with a Master’s Degree or 5 years with a Bachelor’s Degree);

Salary:$241,925.00-$300,500.00per annum. 40 hours per week; M-F, 9:00 a.m. to 5:00 p.m.

Must be legally authorized to work in the U.S. without sponsorship.

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Drives product strategy with cross-functional stakeholders consistent with the shared vision for the product.
• Plans and implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
• Assesses the customer experience and customer needs in product requirements and decision making.
• Sets up data gathering mechanisms relative to the metrics that inform the success of products including usability studies, research and market analysis.
• Leads workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
• Oversees product profitability measures, including budget.
• Plans operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with product leadership as needed.
• Partners with content strategists, data scientists, product designers and user experience researchers.
• Maximizes efficiency in a constantly evolving environment where the process is fluid and creative solutions are the standard.

Minimum Qualifications:

• Minimum of 12 years of relevant work experience and a Bachelor's degree or equivalent experience.

• Champion Customers: Advocate for users, ensuring our in-store solutions meet their needs and earn their usage. Obsess over the customer experience, identifying where it is falling short and prioritizing the improvements that matter most to the customer.
• Learn Deliberately: Develop and execute learning plans to uncover customer needs, leveraging research, data, and insights. Design experiments and conduct research to validate hypotheses and improve customer experiences. Become a data champion for measuring our live products – building the mechanisms and culture that unlock the future growth of our products.
• Work Across Altitudes: Develop long-term vision and strategies that will dramatically grow the use of our products globally, while also sweating the details that make sure what we build lives up to that vision.
• Force Multiply: Bring teams together to maximize the impact. Align teams across the company and seek out new opportunities for collaboration to bring more of the power of PayPal in-store.
• Advocate and Influence: Represent your products company-wide and use influence to ensure your priorities become a reality. Communicate as effectively with an executive audience as you do with the working teams.
• Execute Effectively: Lead a scrum team to bring product plans to life, delivering impactful solutions to our customers. Institute repeatable processes that ensure continuous improvement.
• Be Accountable: Own the success and failures of product experiences, maintaining accountability for both customer and business results. Translate both ways between customer experience and business metrics to ensure alignment.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

P

Our Benefits:

Any general requests for consideration of your skills, please

to view the notice.

Essential Responsibilities:

• Develop and articulate clear functional strategy and objectives in alignment with brand marketing strategy and operations requirements to deliver compelling results
• Negotiate with and influence decision-making reaching the senior executive level
• Identify and resolve unique situations of substantial significance in field of brand marketing
• Allocate resources, responsibly and apply creativity to convey a consistent and compelling brand message
• Provide support, coaching and guidance to others to build strong brand recognition and loyalty
• Support and mentor less-experienced roles to provide an example of innovation, excellence, and day-to-day learning

Minimum Qualifications:

• Minimum of 15 years of relevant work experience and a Bachelor's degree or equivalent experience.

As a cross-functional leader, you will manage high-visibility, complex brand and marketing programs from concept to launch—partnering closely with internal stakeholders, executive leadership, cross-disciplinary creative teams, and external agency partners. Your ability to navigate betweenwill be critical to delivering multi-channel campaigns that resonate, perform, and scale globally.

Brand & Creative Excellence

• Champion and implement Venmo’s brand foundations , including Visual Identity, Verbal Identity (ensuring consistency across Marketing and Product), and overall foundational strategy (naming conventions, positioning).

• Manage and enforce brand approvals : maintain brand guidelines (Brand HQ), oversee logo/wordmark usage in partnerships, and ensure brand fit across campaigns, activations, and product applications.

• Serve as brand steward and creative champion, ensuring consistency, integrity, and excellence across all consumer-facing experiences.

Integrated Marketing & Campaigns

• Own the strategic development and day-to-day management of integrated advertising campaigns and marketing programs from inception through delivery.

• Translate business goals into actionable marketing plans and creative briefs, aligning program execution with brand and performance objectives.

• Serve as the main point of contact between internal stakeholders, leadership, and agency partners created best-in-class creative.

• Partner closely with creative teams to guide campaign development, ensuring strategic alignment and adherence to Venmo’s brand identity and creative standards.

Branded Experiences & Touchpoints

• Lead the creation of branded product experiences, spanning physical (Venmo Debit Card and Credit Card) and digital experiences.

Creative & Production Leadership

• Build and lead Venmo’s rapid, agile creative and production arm —overseeing intake, resourcing, and execution of briefs with internal teams and external agencies.

• Manage creative team output across design, copy, and production for high-priority initiatives.

• Tackle reactive/quick-turn creative and content needs

Leadership & Team Development

• Lead and grow a team of program managers and creative project managers to build scalable processes and best practices.

• Manage relationships with external agencies and production partners to ensure quality, timeliness, and cost-effectiveness.

Qualifications

• 12+ years of experience in account management, program management, and brand marketing—preferably within a creative agency or brand environment.

• Proven track record of leading large-scale brand and advertising programs across digital, social, video, and traditional media.

• Strong understanding of brand identity systems, creative workflows, and marketing campaign lifecycles .

• Excellent communication, leadership, and problem-solving skills.

• Ability to think both strategically and tactically in a fast-paced environment.

• Experience collaborating with cross-functional teams (media, analytics, creative, production) in-house at a high-growth brand or Fortune 500 company.

• Background in consumer-facing industries such as tech, retail, CPG, or lifestyle.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

P

Our Benefits:

Any general requests for consideration of your skills, please

to view the notice.

Essential Responsibilities:

• Inputs to product strategy with cross-functional stakeholders consistent with the shared vision for the product or enabling platform.
• Implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
• Controls for the customer experience and customer needs in product requirements and as an input to decision making.
• Monitors metrics that inform the success of products including usability studies, research and market analysis.
• Manages one or more workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
• Monitors product profitability measures, including budget.
• Participates in operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with product and technology leadership as needed.
• Partners with content developers, data scientists, product designers and user experience researchers.

Expected Qualifications:

• 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Preferred Qualification:

• Experience with LLM integrations, conversational AI or agent-based systems

• Background in commerce platforms specifically order management & lifecycle

• Experience supporting products from 0-1 and bringing new product to market

• International product experience

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Develop plans to enhance the user and customer experience across the digital and physical products and meet team performance
• Perform more-complex customer experiences that require highly specialized user interface and product design knowledge and advanced business expertise
• Lead some projects or programs within the product function and may coordinate activities of others
• Design process, product, and service improvements based on understanding of business needs and industry trends
• Determine methods and procedures on new assignments that may impact activities of others
• Analyze business trends to inform user experience strategies and initiatives.
• Collaborate with stakeholders to ensure user needs are prioritized in design processes.

Minimum Qualifications:

• Minimum of 8 years of relevant work experience and a Bachelor's degree or equivalent experience.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

P

Our Benefits:

Any general requests for consideration of your skills, please

to view the notice.

Essential Responsibilities:

• Drives product strategy with cross-functional stakeholders consistent with the shared vision for the product.
• Plans and implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
• Assesses the customer experience and customer needs in product requirements and decision making.
• Sets up data gathering mechanisms relative to the metrics that inform the success of products including usability studies, research and market analysis.
• Leads workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
• Oversees product profitability measures, including budget.
• Plans operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with product leadership as needed.
• Partners with content strategists, data scientists, product designers and user experience researchers.
• Maximizes efficiency in a constantly evolving environment where the process is fluid and creative solutions are the standard.

Minimum Qualifications:

• Minimum of 12 years of relevant work experience and a Bachelor's degree or equivalent experience.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

Our Benefits:

Any general requests for consideration of your skills, please

to view the notice.

Your way to impact

• Lead communication efforts around major product launches and integrated marketing campaigns.

• Conceptualize and execute innovative campaigns that place PayPal at the intersection of culture, lifestyle, and consumer finance.

• Partner with product, marketing, and creative teams to develop comprehensive communication strategies.

• Develop and execute strategic earned media plans to elevate PayPal’s consumer products and brand presence.

• Create compelling stories that leverage news, pop culture and consumer trends, and lifestyle narratives to enhance brand relevance and position PayPal as a leader in the consumer financial services space.

• Cultivate and maintain strong relationships with top-tier lifestyle, consumer, personal finance, fintech and business media and influencers.

• Support executive communications for senior leaders, including crafting talking points, internal updates, op-eds, and social media content, etc.

• Develop internal communication strategies that align employees with key product and marketing initiatives.

• Collaboration with multiple cross-functional partners and key stakeholders in the Consumer business and company.

What do you need to bring-

• Bachelor’s degree in communications, Public Relations, Journalism, Marketing, or a related field.

• Minimum of 7+ years of experience in communications, public relations, or related fields.

• Strong understanding of the fintech industry and evolving consumer financial services landscape.

• Proven leader with the ability to develop and deliver consumer centric campaigns and narratives that capture media & consumer attention.

• Expertise in executive communications and social media strategy, with experience in supporting senior leadership.

• Demonstrated ability to work and manage multiple agency relationships and manage high-impact campaigns.

• Strong written and verbal communication skills, with an ability to craft compelling stories and impactful messaging.

• Proven track record of building and maintaining relationships with consumer, lifestyle, and business media.

• Experience working in fast-paced, dynamic environments with a high level of creativity and strategic thinking.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

Our Benefits:

Any general requests for consideration of your skills, please

to view the notice.