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PayPal Lead Product Manager 
United States, California, San Jose 
815583148

02.09.2025

This role will be responsible for creating and scaling the AI Feedback & Optimization Platform that powers continuous learning and improvement of our AI Agents.
This leader will lead product strategy & vision for the AI Assistant Conversation Sampling, Annotation, and Labeling Tooling shaping how we capture high-quality data signals to train and refine our AI agents and build Observability, Feedback, and Optimization Systems

Essential Responsibilities:

  • Inputs to product strategy with cross-functional stakeholders consistent with the shared vision for the product.
  • Implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
  • Controls for the customer experience and customer needs in product requirements and as an input to decision making.
  • Monitors metrics that inform the success of products including usability studies, research and market analysis.
  • Manages one or more workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
  • Monitors product profitability measures, including budget.
  • Participates in operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with product leadership as needed.
  • Partners with content developers, data scientists, product designers and user experience researchers.

Minimum Qualifications:

  • Minimum of 8 years of relevant work experience and a Bachelor's degree or equivalent experience.

Preferred Qualification:

  • Experience with human-in-the-loop ML, labeling strategies, annotation pipelines, or quality assurance for AI systems

  • Familiarity with Performance Measurement & observability tools (e.g., metrics dashboards, tracing) and ML Ops platforms

  • Passion for AI/LLMs, agentic applications, and building ethical, transparent systems

  • Prior experience working in Tech, Fintech, or high-trust domains a plus

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $152,500 to $262,350


Our Benefits:

Any general requests for consideration of your skills, please