Senior Bi Analyst jobs at Paypal in Ireland, Dublin

Essential Responsibilities:

• Analyze sales data to recommend process improvements.
• Collaborate with internal teams to enhance operational efficiency.
• Prepare detailed reports for management review.
• Handle complex customer inquiries and provide solutions.
• Mentor junior analysts and guide their professional growth.

Expected Qualifications:

• Minimum of 5 years of relevant work experience and a Bachelor's degree or equivalent experience.

Responsibilities

• Performance Analysis:
  • Extract and analyze sales and customer data to uncover performance insights, growth opportunities, and operational bottlenecks.
  • Define and monitor critical metrics—including pipeline velocity, win/loss rates, and quota attainment—and collaborate with sales leadership to establish benchmarks.
  • Build dashboards and reporting systems that provide revenue teams with actionable insights and real-time progress tracking.
  • Ensure sales pipeline health by monitoring progress, managing data accuracy, and identifying blockers.
  • Conduct forecast and pipeline meetings with sales leaders, driving discussions around opportunities, trends, and deviations from the plan.

• Annual Planning:
  • Build data-driven market segmentation strategies to identify key customer groups and prioritize business opportunities.
  • Optimize territory assignments based on geographic regions, industries, and account types to ensure efficient market coverage.
  • Develop equitable sales quotas informed by historical performance, market potential, and strategic business objectives.

• Sales Process Optimization:
  • Evaluate and refine existing sales workflows and processes to promote efficiency and effectiveness.
  • Act as the champion for Salesforce CRM adoption and other operational tools, ensuring alignment, training, and sustainable usage.
  • Maintain and improve CRM data quality, ensuring it serves as a trustworthy source of truth for strategic decisions.
  • Provide ongoing training, support, and guidance to sales teams for tools adoption and feature enhancements.

• Cross-Functional Collaboration:
  • Partner with cross-departmental teams (Product, Marketing, Finance and Compensation) to integrate insights within broader organizational priorities.
  • Act as the liaison between sales teams and other departments, fostering alignment and seamless communication.
  • Assist in quote generation and contract management to support the sales team's operational needs.

Requirements

• Education : Bachelor’s degree (or equivalent) in Business Administration, Finance, Economics, Data Analytics, or a related field.
• Technical Proficiency : Skilled in Excel, SQL, and business intelligence tools (e.g., Looker, Tableau, or Power BI). Familiarity with Salesforce is highly advantageous.
• Experience : Proven exposure to or experience working within commercial teams, such as sales or account management; background in revenue operations, sales operations, or analytics preferred.
• Analytical Skills : Strong data analysis and problem-solving abilities—you thrive on finding clarity amidst complexity.
• Storytelling : Adept at turning complex data into clear, actionable narratives. Exceptional communication skills, with the ability to present ideas succinctly and effectively.
• Self-Starter : Proactive mindset with a "see it, solve it" approach to challenges.
• Collaboration : Strong team player with an ability to work seamlessly across departments and in a fast-paced, evolving environment.

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Conduct timely assessments of merchant credit risk throughout the merchant life cycle
• Analyze financial and bank statements to evaluate creditworthiness and assess merchant financial health
• Estimate financial exposure and recommend risk mitigation measures where necessary
• Communicate risk insights and recommendations effectively with cross-functional stakeholders
• Maintain accurate documentation and audit trails of underwriting assessments
• Monitor portfolio segments and track seller performance to identify risks and opportunities
• Stay current on industry trends and credit risk best practices to inform decision-making
• Facilitate or participate in special assignments and projects to support business initiatives

Expected Qualifications:

• 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Job Description:

In your day-to-day role, your responsibilities include:

• Conduct comprehensive reviews and risk assessments of new and existing customers during onboarding and underwriting.

• Analyze a wide range of data, including business models, credit scores, industry information, and products, to assess merchant financial health and potential risks to PayPal.

• Estimate potential financial exposures and determine the need for risk mitigation measures.

• Perform thorough analyses of high-risk customer segments and potential AML, financial crime, and suspicious activities across multiple jurisdictions.

• Ensure compliance with Acceptable Use Policy, Know Your Customer (KYC) efforts, and Customer Identification Program (CIP) requirements.

• Identify trends and potential risk factors in customer data, ensuring alignment with company policies and regulatory guidelines.

• Apply analytic techniques to complex information sets to make logical and supported recommendations.

• Exercise good judgment in making decisions or recommendations related to case investigations.

• Document findings in narrative format within the case management system and prepare reports for management.

• Ensure high-quality reviews and maintain performance in the Quality Control Program.

• Communicate risk insights and recommendations professionally and effectively with cross-functional stakeholders.

• Evaluate and provide feedback on data, tools, processes, and assessment methodologies for continuous improvement.

What do you need to bring

• A Bachelor’s degree in Finance, Economics, Legal, Criminal Justice, Business Administration, Accounting, or a comparable field, or equivalent work experience.

• Relevant experience such as credit risk assessment, financial statement analysis, financial modeling, forecasting, valuation, or investigations related to Fraud, Anti-Money Laundering, Customer/Enhanced Due Diligence.

• Proven ability to analyze large amounts of data to report critical information.

• Exceptional oral, written, and interpersonal communication skills with the ability to communicate complex information accurately, clearly, and quickly to all levels.

• Ability to work efficiently with an attention to detail in investigations, analysis, and writing.

• Ability to understand opposing points of view on highly complex issues and to negotiate and integrate different viewpoints.

• Ability to directly communicate with internal and external stakeholders professionally and effectively.

• Proficient (both written and spoken) in English.

• High level of professionalism, self-motivation, and sense of urgency.

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Conduct timely assessments of merchant credit risk throughout the merchant life cycle
• Analyze financial and bank statements to evaluate creditworthiness and assess merchant financial health
• Estimate financial exposure and recommend risk mitigation measures where necessary
• Communicate risk insights and recommendations effectively with cross-functional stakeholders
• Maintain accurate documentation and audit trails of underwriting assessments
• Monitor portfolio segments and track seller performance to identify risks and opportunities
• Stay current on industry trends and credit risk best practices to inform decision-making
• Facilitate or participate in special assignments and projects to support business initiatives

Expected Qualifications:

• Minimum of 5 years of relevant work experience and a Bachelor's degree or equivalent experience.

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Contribute to the development and implementation of internal control processes.
• Collaborate with team members to identify efficiencies and improvements in internal controls.
• Exercise judgment within defined processes to support internal control objectives.
• Assist in monitoring compliance with internal control policies and procedures.
• Participate in team discussions to provide insights and suggestions for process enhancements.

Expected Qualifications:

• Minimum of 2 years of relevant work experience and a Bachelor's degree or equivalent experience.

Preferred Qualification:

• Ability to work with large volumes of data; extract and manipulate large datasets using standard tools such as SQL and Python/Big Query and a solid working knowledge of Microsoft Office specifically Excel and Word.
• Understanding of Credit Risk business processes, including the applicability of key laws and regulations.
• Ability to assume ownership of assigned tasks and deliver a quality product within the agreed framework including the hours allocated.
• Strong verbal and written communication skills along with stakeholder management with the ability to clearly articulate questions, provide management with relevant information and respond to any questions they may have.

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Contribute to the development and implementation of internal control processes.
• Collaborate with team members to identify efficiencies and improvements in internal controls.
• Exercise judgment within defined processes to support internal control objectives.
• Assist in monitoring compliance with internal control policies and procedures.
• Participate in team discussions to provide insights and suggestions for process enhancements.

Expected Qualifications:

• Minimum of 2 years of relevant work experience and a Bachelor's degree or equivalent experience.

Expected Qualifications:

· Bachelor’s degree in Risk Management, Business Administration, or a related field.

· Relevant professional certificates are advantageous

Expected Experience / Competencies

• 2-4 years’ experience in Issue Management within a Financial Services / FinTech organisation / Internal Audit department.
• Ability to manage Issues from discovery, through Root Cause Analysis, to interacting with stakeholders, documenting updates and managing timely closure of issues.
• 2-4 years’ experience in Risk Assessments within a Financial Services / FinTech organisation / Internal Audit department.
• Ability to conduct regular risk assessments to identify potential compliance and operational risks within the credit organization.
• Ability to monitor and report on the effectiveness of controls and recommend enhancements to mitigate identified risks.
• Ability to ensure compliance with relevant laws, regulations, and internal policies
• Ability to assist in the development and documentation of policies and procedures
• Strong understanding of regulatory requirements and industry standards related to financial services products.
• Excellent analytical and problem-solving skills, with keen attention to detail.
• Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
• Ability to work closely with internal stakeholders, including risk management, compliance, legal, and audit teams, to ensure a cohesive approach to governance and controls.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and experience with governance, risk, and compliance (GRC) tools is a plus.
• Highly motivated and driven to 'Win Together'
• Provide training and support to team members on governance and control-related topics
• Ability to identify opportunities for process improvements and efficiencies within the governance and controls framework.

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Perform portions of risk assessments and credit worthiness requiring financial knowledge and developing business expertise
• Support and may lead regulatory projects of limited scope impacting PayPal's compliance standards
• Analyze and risk mitigation recommendations within limited parameters under regular supervision
• Receive regular and general instruction and guidance from more experienced colleagues on work in the form of specific objectives

Minimum Qualifications:

• Minimum of 2 years of relevant work experience and a Bachelor's degree or equivalent experience.

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Applying analytic techniques to complex information sets to make logical and effectively supported recommendations on cases for reporting. Such investigation decisions are critical to PayPal’s fiduciary responsibility under the Bank Secrecy Act (Anti-Money Laundering rules) to effectively monitor customer’s activities regarding detecting and reporting suspicious activity
• Assessment of customer profiles and large amounts of data to ensure normal and expected activity, including Acceptable Use Policy adherence and Know Your Customer efforts
• Documenting complex findings in a clear narrative style format, in the manual and automated process case management system and prepare reports to management as required
• Regularly exercise good judgment and in making decisions or recommendations in relation to multiple complex case investigations
• While other members of the team have a broad mandate when it comes to investigations, this role is specifically focused on High-Risk and complex.
• Analysis of trends within the use of Crypto on the PayPal platform to find potential methods of abuse and ensure our detections are working properly.
• Assessment of customer profiles and large amounts of data to ensure normal and expected activity, including Acceptable Use Policy adherence and Know Your Customer efforts
• Leveraging internal data as well as various open-source research platforms to investigate potentially illicit activities and support investigative decisions
• Documenting findings in narrative style format, in the manual and automated process case management system and prepare reports to management as required
• Regularly exercise good judgment and in making decisions or recommendations in relation to case investigations

Minimum Qualifications:

• Minimum of 5 years of relevant work experience and a Bachelor's degree or equivalent experience.

Our Benefits:

Any general requests for consideration of your skills, please