Manager L & Program Management jobs at Paypal in France, Toulouse

Essential Responsibilities:

• Identify and resolve issues within sales operations.
• Recommend best practices to enhance efficiency.
• Lead functional projects to improve sales support.
• Partner with departments to analyze business trends.
• Mentor analysts and senior analysts.

Expected Qualifications:

• 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $111,500 to $191,950

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Lead the design, architect and execution of large-scale learning programs that align with business objectives, ensuring that each program addresses specific learner needs and organizational goals.
• Collaborate with multiple business stakeholders and cross-functional teams to assess strategic learning needs, develop impactful learning solutions, and optimize employee performance across the organization.
• Provide thought leadership to Learning & Development team members, ensuring high-quality content creation and alignment with the overall learner experience and program objectives.
• Evaluate the impact and effectiveness of learning programs through in-depth analysis of feedback, performance metrics, and business outcomes, making strategic recommendations for continuous improvement and program scaling.
• Lead the development of the learning and development strategy, contributing to decision-making, resource allocation, and program prioritization to support long-term organizational growth.
• Manage the budget for supported learning programs, coordinate with external vendors, and ensure cost-effective sourcing of learning resources and tools.

Expected Qualifications:

• 8+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

• Outstanding facilitation and communication skills (in-person and virtual).
• Experience managing learning program logistics and supporting enterprise programs
• Demonstrated ability to consult and influence across stakeholder groups
• Familiarity with learning technologies and platforms
  

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $100,500 to $173,250

Our Benefits:

Any general requests for consideration of your skills, please

As the Lead Product Manager for Channel & Automation, you’ll architect the foundation that makes intelligent Service comms scalable, intelligent, and timely. You’ll own the orchestration layer that powers personalized, multi-channel service messaging across in-product surfaces, email, dashboards, and agent tools. From building a rules engine that decides when and how we reach out, to defining priority logic for service campaigns, you’ll be the brain behind every automated interaction. Your work will directly impact system responsiveness, service consistency, and the speed at which issues get fixed all while empowering other product and operations teams to move faster with less friction.

Essential Responsibilities:

• Inputs to product strategy with cross-functional stakeholders consistent with the shared vision for the product.
• Implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
• Controls for the customer experience and customer needs in product requirements and as an input to decision making.
• Monitors metrics that inform the success of products including usability studies, research and market analysis.
• Manages one or more workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
• Monitors product profitability measures, including budget.
• Participates in operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with product leadership as needed.
• Partners with content developers, data scientists, product designers and user experience researchers.

Expected Qualifications:

• Minimum of 8 years of relevant work experience and a Bachelor's degree or equivalent experience.

• Define and execute the vision of autonomous resolution for merchants & consumers, identifying opportunities to improve signup, onboarding, and activation experiences.
• Advocate for a customer-first mindset by understanding user needs and pain points, ensuring solutions are scalable and impactful.
• Develop KPIs and key success metrics for growth initiatives, continuously monitoring performance and iterating for improvements.
• Author clear PRDs with measurable success criteria, rooted in real customer needs
• Partner across design, engineering, service and analytics to ship and iterate
• Lead cross-functional reviews, influence decision-making, and manageinterdependencies
• Operate with urgency and an MVP mindset, bias to validate and launch quickly
• Communicate progress, risks, and results clearly to executives and cross-functional teams
• Own and optimize conversion funnels, A/B testing hypotheses to improve activation and engagement metrics.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $152,500 to $262,350

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Oversee tactical plans to execute the payment partnership strategy effectively.
• Cultivate and manage relationships with mid-to-senior-level stakeholders at partner organizations.
• Negotiate agreements that align with strategic goals and deliver value to both parties.
• Coordinate with internal teams (e.g., product, marketing, legal) to implement partnership initiatives.
• Monitor partnership performance metrics to ensure alignment with business objectives.
• Identify opportunities for collaboration to enhance product offerings and market reach.
• Respond proactively to changes in industry regulations and competitive trends.
• Drive partnership goals and progress to internal stakeholders.
• Facilitate knowledge sharing between internal teams and external partners to drive innovation.
• Support the Director in shaping long-term strategies and preparing for executive-level discussions.

Expected Qualifications:

• 8+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $123,500 to $212,850

Our Benefits:

Any general requests for consideration of your skills, please

to view the notice.

The Manager, L&D Program Management is responsible for the seamless execution, facilitation, and operational excellence of key learning and development programs. Acting as the primary learning partner for assigned client groups, this role oversees the logistics, scheduling, and delivery of both virtual and in-person learning sessions. This role oversees a diverse portfolio of initiatives, ensuring operational excellence in facilitation, delivery, and stakeholder engagement. The Program Manager collaborates closely with stakeholders to address immediate learning needs, ensure engaging learner experiences, and deliver solutions aligned with business requirements.

Essential Responsibilities:

• Design and develop learning programs that align with business objectives, creating a blueprint for development and delivery that addresses specific learner needs.
• Collaborate with multiple cross-functional teams to assess learning needs and design effective learning programs that enhance employee skills and organizational performance.
• Lead the creation and customization of learning content, ensuring it aligns with the learner experience and is optimized for program objectives.
• Evaluate program effectiveness using feedback, performance metrics, recommending improvements to enhance learning outcomes.
• Support the development of the learning and development strategy, contributing to decision-making regarding resource allocation and program prioritization.

Expected Qualifications:

• 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

• Outstanding facilitation and communication skills (in-person and virtual).
• Experience managing learning program logistics and supporting enterprise programs
• Demonstrated ability to consult and influence across stakeholder groups
• Familiarity with learning technologies and platforms

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $84,500 to $140,250

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Identify and recommend best practices for social impact initiatives.
• Lead functional projects and programs related to social impact.
• Conduct analysis to understand business trends and their implications for social impact.
• Participate in advocacy efforts to influence policies.
• Collaborate with stakeholders to ensure alignment with social impact strategies.
• Provide guidance on ESG compliance.

Expected Qualifications:

• 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Additional Responsibilities

• Facilitate PayPal’s Environmental Working Group (EWG), including coordinating monthly EWG meetings, driving key EWG initiatives, and cultivating relationships with functional area members and leaders.
• Measure and manage climate mitigation outcomes toward the company’s net-zero by 2040 goal in close collaboration with functional area leaders. Support the establishment of new environmental impact objectives. Mobilize companywide emissions reduction initiatives in alignment with PayPal’s greenhouse gas (GHG) reduction targets.
• Coordinate the assessment and management of environmental and climate-related risks and opportunities in alignment with enterprise risk management program and relevant regulatory requirements and voluntary frameworks.
• Prepare and maintain environmental sustainability strategy and annual workplan, execute workplan objectives, and report performance results.
• In partnership with Finance colleagues and Social Impact and Sustainability teammates, coordinate PayPal’s annual environmental reporting process, including data collection and analysis, metrics calculation, quality control procedures, assurance, and reporting. Contribute to preparation of PayPal’s annual Global Impact Report, survey and due diligence requests, and preparation ofenvironmental-relatedcorporate disclosures.
• Support development and enhancement of PayPal’s corporate sustainability data platform.
• Manage budgets, vendors, and contracts to ensure execution of EMS strategic objectives.
• Manage policy and procedure reviews and reapprovals, change management, training, and communication, in alignment with PayPal’s Environmental Risk Management Policy. Evaluate adherence to policy and procedures and provide recommendations for process improvement.
• Engage PayPal’s stakeholders, such as employees, vendors, customers, investors, governments, and corporate peers, to understand interests and communicate PayPal’s environmental sustainability progress and plans.
• Contribute to employee sustainability activation and engagement, in coordination with Communications and Social Impact and Sustainability colleagues. Assess outcomes toward the advancement of PayPal’s culture of environmental sustainability.
• Support Social Impact & Sustainability Team priorities and initiatives.

Preferred Qualifications

• Professional experience in environmental management, corporate sustainability, ESG, or related field.
• Demonstrated experience motivating, influencing, and leading cross-functional teams.
• Robust understanding of GHG emissions, energy and renewable energy, water, office consumable and electronic waste in a corporate operations and value chain context.
• Demonstrated understanding of the landscape and trends in corporate environmental reporting frameworks, standards, and regulations, such as GHG Protocol, SBTi, EU CSRD (ESRS), ISSB, TCFD, and CDP.
• Strong organizational skills – ability to successfully manage multiple projects/deadlines simultaneously in a fast-paced environment.
• Experience working in a self-directed and autonomous manner.
• Experience working in a global and cross-cultural context preferred.
• Excellent analytical skills, including working with large, complex data sets.
• Excellent written and verbal skills, with ability to focus on detail while calibrating communication appropriately for non-technical audiences, including executive leaders.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $94,000 to $156,200

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Drive revenue growth and global market expansion by identifying and cultivating strategic partnerships, channels, and opportunities
• Lead the negotiation with external partners and engage cross-functional support colleagues to ensure the successful delivery of solutions for large complex partnerships.
• Develop and execute an overall business strategy to identify and cultivate strategic partnerships, channels, and opportunities to drive revenue growth and global market expansion.
• Influence the negotiation with external partners, engaging cross-functional support colleagues, to ensure successful delivery of solutions for large complex partnerships.
• Align product and business levers (such as pricing and FX) to maximize revenue and market expansion opportunities.
• Engage closely with product, engineering, and architecture teams to drive the architectural runway and determine the best technicalimplementation/design.
• Represent the end customer on an ongoing basis and use this knowledge to drive effective prioritization and decision-making.
• Collaborate and influence product outcomes in a matrix organization with multiple stakeholders such as Engineering, Operations, Risk, Legal, Sales, Business Development, Marketing, Finance, and Banking Partners.

Expected Qualifications:

• 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Experience & Expertise:

• 5-7+ years of go-to-market, product marketing or strategy experience in B2B, e-commerce and/or payments spaces (cards, digital wallets or alternative payments preferred).
• Familiarity with enterprise commerce environments and payment flows (e.g. e-commerce, card-not-present, value-added services).
• Experience coordinating cross-functional teams and supporting GTM planning cycles.
• Demonstrated ability to drive product launches and GTM execution across key programs, tactics and content development.
• Strong understanding of customer lifecycle, product and commercialization phases, and sales and marketing motions.
• Business and technical expertise to articulate product value and capabilities internally and externally.

Leadership & Collaboration:

• Proven ability to collaborate with multiple teams in a matrixed environment and influence without authority.
• Strong organizational skills and attention to detail, with experience managing projects or workstreams independently.
• Experience presenting insights and plans to internal stakeholders, cross-functional teams and leaders.

Analytical & Strategic Thinking:

• Data-informed mindset with the ability to distill complex inputs into clear strategic direction.
• Comfort working with qualitative and quantitative market research.

Communication & Execution:

• Excellent written and verbal communication skills, including content development and storytelling.
• Ability to work under pressure, manage ambiguity, maintain focus on high-impact deliverables and chart a path forward independently.
• Detail oriented, with attention to nuances in executing large scale projects with lots of moving pieces.
• Action oriented with ability to execute, problem-solve to streamline processes and build to scale.
• Keen listener with recognition that success is rooted in understanding.
• Strong communicator who takes his/her/their job seriously but does not takehimself/herself/theirself too seriously.

Self-Starter & Growth Mindset:

• Comfortable taking initiative, learning fast and navigating complexity.
• Intellectual curiosity and willingness to learn all facets of your product area and process.
• Enthusiastic about improving processes, documentation and operational rigor.
• Passionate about delivering a great customer experience, product and customer value and contributing to a team goal.

Additional Requirements:

• Willingness, ability and desire to periodically travel

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $100,500 to $173,250

Our Benefits:

Any general requests for consideration of your skills, please