Customer Support Technical Expert jobs at Moonactive in Israel, Tel Aviv-yafo
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Israel
Tel Aviv-yafo
17 jobs found
18.12.2024
MA
MoonActive Customer Support Technical Expert Israel, Tel Aviv District, Tel Aviv-Yafo
Manage all Zendesk operations including managing a multi brand setup, creating and managing user profiles and roles, customizing forms, fields, views, triggers, and other business rules. Improve usage of existing...
Managing multiple complex onboarding implementation projects. Oversee all aspects of project management and ensure the successful completion of implementations and deliverables. Tracking and communicating project status, risks, issues, decisions, and...
Serve as the point of contact for our players, efficiently resolving inquiries and ensuring customer satisfaction. Collaborate closely with various teams within the company to optimize the player experience. Identify,...
Integrate and optimize creative assets (art and visual effects) into new Playable Ads. Produce localized variations to existing playable ads. Optimize workflow processes using tools and scripts. Contribute to technical...
Serve as the point of contact for our players, efficiently resolving inquiries and ensuring customer satisfaction. Collaborate closely with various teams within the company to optimize the player experience. Identify,...
Responsible for end-to-end management of a domain in our Customer Support department. Work collaboratively with BPO partners to maintain seamless operations and high-quality customer support. Ensure agents are following all...
Managing the operation of monetization & product activities inside the game through the game’s Back End system: setting up promotions, controlling game features, creating pricing configurations, segmentation, etc. Responsible for...
Manage all Zendesk operations including managing a multi brand setup, creating and managing user profiles and roles, customizing forms, fields, views, triggers, and other business rules. Improve usage of existing...
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