Lead Marketing Technology & Automation jobs at Mongodb

Hands-on experience designing and implementing paid digital programs is a must, ABM experience is required. The right candidate will be a strong program manager, have excellent collaboration and communication skills, and have experience working within paid digital platforms.

This role will be based remotely in New York.

1. Partner with marketers from across the Global Demand Center, Regional Marketing, and Product Marketing to fine-tune existing processes and programs, and design new workflows as needed
2. Act as the digital acquisition team point of contact for global paid digital ABM campaign planning and execution
3. Take lead on the programs you manage by working with our media agency to launch new paid digital campaigns, and communicating key milestones and learnings back to your stakeholders
4. Ensure that we have the right reporting dashboards in place for the programs you oversee, and manage conversations with our Marketing Operations and Analytics teams to design new dashboards as needed
5. Leverage digital platforms and analytics tools to gather data, extract insights, design experiments, and make informed recommendations to help progress your programs
6. Work with your manager to develop budget plans and forecasts, and determine spend allocations across programs

• B2D or B2B marketing experience, ideally in SaaS/Self-Serve. 2+ years of experience in marketing to a technical audience preferred
• 4+ years of experience managing programs across paid digital channels, including experience building ABM digital programs
• Exceptional project management experience, with experience keeping track of multiple projects at once and prioritizing work based on business impact. Experience working with project management tools like Wrike a plus
• Effective communication skills, with experience communicating processes and best practices to stakeholders. Ability to be flexible as needs change across teams and programs
• Critical thinker, with the ability to quickly ascertain cross-functional needs, understand how these needs ladder up to marketing and company objectives, and make informed recommendations to non-analytical audiences
• Direct experience managing campaigns across Meta, LinkedIn, and Google
• Experience working with and managing relationships with digital agencies
• Strong track record of achieving program goals and business objectives

This role can be based out of our New York City, Palo Alto, or San Francisco offices or remotely in the United States region.

• Develop and gain buy-in for our finance technology strategy and associated roadmap that drives the Company to achieve its business objectives and evolves with the organization’s business strategy
• Define and execute against a rolling twelve-month project roadmap, and provide visibility into a 24-month planning horizon
• Manage stakeholders; Be an integral member of the Finance Leadership Team and act as the trusted technology advisor; Facilitate discussions with key stakeholders across functions and levels, advise on technology and process maturity, data sensitivity, potential tradeoffs, scope creep, and provide implementation options including crawl-walk-run phases
• Uplevel planning and execution processes including cross-functional prioritization and software delivery practices to ensure rapid, quality delivery
• Develop an organizational approach to balance the speed provided by a distributed technology support model with the efficiency of a centralized model
• Continuously evaluate the technology stack to determine where to build, buy/customize, replace
• Recruit, develop, and retain high-performing global talent, and ensure they have deep knowledge of our end-to-end financial operations practices. Eliminate any single points of knowledge
• Remain connected to the broader finance technology community and incorporate best practices and new product offerings into MongoDB
• Liaise with internal teams to ensure our control environment is efficient and effective
• Scale finance technology to support a larger, more complex Finance function
• Play a key role in driving effective change management and communication on technical delivery to non-technical audiences, explaining the “what”, the “how”, and the “why”
• Manage technology operations to ensure system uptime, performance, and data quality
• Partner with key vendors to ensure best-in-class system implementations, including appropriate levels of customization and integration
• Pay down existing technical debt in finance platforms and prevent additional debt from accumulating without oversight and a plan to pay down in the future
• Implement project metrics to hold teams accountable

• 10+ years of experience in an IT business systems, business operations, product management, or a consulting role responsible for driving finance service delivery
• 8 years or more of people management, including at least 5 years on the second line of management
• Extensive knowledge of best-in-breed ERP applications, including but not limited to Oracle, SAP, and the NetSuite ecosystem
• Extensive knowledge of core finance processes, including Quote to Cash, Record to Report, Procure to Pay
• Proven experience as part of an ERP replatforming program, preferably migrating from NetSuite
• Deep understanding of the Agile software development methodology and best practices. You have rolled out Agile, you understand what makes a great product owner and scrum master
• Ability to ‘think big’ with a strategic mindset to develop the medium-long term roadmap and strategy, while being able to adapt and be creative in solving problems to meet immediate operational needs
• Able to communicate effectively with both C-suite, business stakeholders, and engineering teams to conceptualize and sell ideas internally and attain win-win outcomes
• Proven track record of building effective relationships with Executives and senior leadership
• Experience integrating data across a plethora of system platforms, ability to define systems ownership, and ability to advise on best practices for master data management
• Track record of sustained successful partnership with cross-functional teams
• Excellent analytical, organizational, and time management skills
• Ability to lead multiple projects simultaneously that have fluctuating requirements, and time-sensitive deadlines

• In 3 months you will have a deep understanding of your team, the value proposition to the company, and a roadmap for the next 12 months
• In 6 months you will have built-out key initial processes and cemented strong working relationships with your key partners across the business
• In 12 months, having added key hires and implemented key operational processes for scale, you will have cemented the foundation to significantly grow the Finance Technology team over the next several years

• Proactively, identify, qualify and close a sales pipeline
• Strategically prospect into CTOs, Engineering/IT Leaders, & technical end users
• Build strong and effective relationships, resulting in growth opportunities
• Partner with our Solution Architects and work closely with the Professional Services team to achieve customer satisfaction
• Work closely with the enterprise ecosystem partner sales and channel partner to maximize deal sizes
• Participate in our sales enablement trainings, including our comprehensive Sales Bootcamp,
  sophisticated sales training, and leadership and development programs

• 4+ years field experience of quota-carrying experience in a fast-paced and competitive market
• Demonstrated ability to grow accounts and run a complex sales process to Enterprise clients
• A proven track record of overachievement and hitting sales targets
• Ability to articulate the business value of complex enterprise technology
• Skilled in building business champions
• Driven and competitive. Possess a strong desire to be successful

• Passionate about growing your career in the largest market in software (database)
• Previous Sales Methodology training (e.g. MEDDIC, SPIN, Challenger Sales)
• Familiarity with databases, develops and open source technology a plus

This role can be based out of our New York City, Palo Alto, or San Francisco offices or remotely in the United States region.

• Develop and gain buy-in for our finance technology strategy and associated roadmap that drives the Company to achieve its business objectives and evolves with the organization’s business strategy
• Define and execute against a rolling twelve-month project roadmap, and provide visibility into a 24-month planning horizon
• Manage stakeholders; Be an integral member of the Finance Leadership Team and act as the trusted technology advisor; Facilitate discussions with key stakeholders across functions and levels, advise on technology and process maturity, data sensitivity, potential tradeoffs, scope creep, and provide implementation options including crawl-walk-run phases
• Uplevel planning and execution processes including cross-functional prioritization and software delivery practices to ensure rapid, quality delivery
• Develop an organizational approach to balance the speed provided by a distributed technology support model with the efficiency of a centralized model
• Continuously evaluate the technology stack to determine where to build, buy/customize, replace
• Recruit, develop, and retain high-performing global talent, and ensure they have deep knowledge of our end-to-end financial operations practices. Eliminate any single points of knowledge
• Remain connected to the broader finance technology community and incorporate best practices and new product offerings into MongoDB
• Liaise with internal teams to ensure our control environment is efficient and effective
• Scale finance technology to support a larger, more complex Finance function
• Play a key role in driving effective change management and communication on technical delivery to non-technical audiences, explaining the “what”, the “how”, and the “why”
• Manage technology operations to ensure system uptime, performance, and data quality
• Partner with key vendors to ensure best-in-class system implementations, including appropriate levels of customization and integration
• Pay down existing technical debt in finance platforms and prevent additional debt from accumulating without oversight and a plan to pay down in the future
• Implement project metrics to hold teams accountable

• 10+ years of experience in an IT business systems, business operations, product management, or a consulting role responsible for driving finance service delivery
• 8 years or more of people management, including at least 5 years on the second line of management
• Extensive knowledge of best-in-breed ERP applications, including but not limited to Oracle, SAP, and the NetSuite ecosystem
• Extensive knowledge of core finance processes, including Quote to Cash, Record to Report, Procure to Pay
• Proven experience as part of an ERP replatforming program, preferably migrating from NetSuite
• Deep understanding of the Agile software development methodology and best practices. You have rolled out Agile, you understand what makes a great product owner and scrum master
• Ability to ‘think big’ with a strategic mindset to develop the medium-long term roadmap and strategy, while being able to adapt and be creative in solving problems to meet immediate operational needs
• Able to communicate effectively with both C-suite, business stakeholders, and engineering teams to conceptualize and sell ideas internally and attain win-win outcomes
• Proven track record of building effective relationships with Executives and senior leadership
• Experience integrating data across a plethora of system platforms, ability to define systems ownership, and ability to advise on best practices for master data management
• Track record of sustained successful partnership with cross-functional teams
• Excellent analytical, organizational, and time management skills
• Ability to lead multiple projects simultaneously that have fluctuating requirements, and time-sensitive deadlines

• In 3 months you will have a deep understanding of your team, the value proposition to the company, and a roadmap for the next 12 months
• In 6 months you will have built-out key initial processes and cemented strong working relationships with your key partners across the business
• In 12 months, having added key hires and implemented key operational processes for scale, you will have cemented the foundation to significantly grow the Finance Technology team over the next several years

You’ll also contribute to the evolution of our experimentation framework and play a role in shaping how we partner with external platforms to grow our ecosystem and reach new customers.

This is a hybrid role based in NYC.

• Design, build, and maintain scalable backend services that power feature flagging, experimentation, and analytics infrastructure for MongoDB Atlas
• Develop and evolve APIs, data models, and pipelines that support experimentation, personalization, and partner integrations
• Contribute to components that enable internal teams to easily run experiments and analyze their impact
• Improve observability, reliability, and performance across our systems, especially in the context of experimentation and service configuration at scale
• Lead and participate in technical design discussions and code reviews, and mentor other engineers
• Uphold engineering best practices and help drive a culture of quality, customer focus, and continuous learning
• Participate in the 24/7 team on-call rotation up to once per quarter, responding to critical incidents and ensuring service reliability with support from team playbooks and escalation paths
• Own our and in all that you do

• 5+ years of professional software engineering experience, including backend development with a compiled language such as Java or C#
• Hands-on experience with modern JavaScript libraries and frameworks
• Solid understanding of distributed systems and experience designing APIs and services in a microservice environment
• Strong collaboration and communication skills; able to work cross-functionally with Product, Analytics, and other Engineering teams
• Passion for continuous learning and writing clean, maintainable, well-tested code

• Experience with experimentation frameworks and A/B testing at scale
• Familiarity with tools like Segment, Amplitude, or other analytics platforms
• Experience deploying and operating services in Kubernetes
• Prior work integrating with partner ecosystems or building external-facing APIs
• Contributions to shared infrastructure that enables internal teams to move faster or make better decisions

A Senior Software Engineer will be successful in this role when they:

• Deliver backend features and services that are reliable, maintainable, and meet the needs of internal and external stakeholders
• Successfully lead cross-functional initiatives, aligning with Product, Analytics, and other engineering teams to define requirements and deliver value
• Provide thoughtful code reviews and technical mentorship, helping to raise the bar for engineering quality and collaboration
• Continuously learn and adapt, bringing in new ideas and best practices that keep our team and systems evolving
• Are willing to learn and contribute to all parts of the stack
• Are resolute in their approach to problem solving, balancing the needs of their team with the willingness to get to the bottom of issues

Cloud Security Design and Implementation:

• Help lead the design and deployment of security solutions for cloud platforms (AWS, Azure, GCP), including network and compute security, identity management, and cloud security posture management (CSPM)

Automation and Monitoring:

• Build automated solutions for real-time security monitoring, logging, and alerting in cloud environments. Leverage native cloud services and third-party tools for runtime security monitoring and anomaly detection

Security Tooling:

• Evaluate, implement, and manage cloud-native security tools and platforms for endpoint security, identity management (IAM), and CSPM

Experience:

• 7+ years of experience in SRE, infrastructure engineering or similar role, with a strong focus on security work, with ideally 2+ years in a senior or staff engineering role

Security Mindset:

• A comprehensive understanding of all facets of cloud environment security, spanning from foundational OS networking layers to cloud provider configurations. Proven experience in leading projects within security-focused areas, such as runtime scanning, security observability, CSPM, and more

Cloud Expertise:

• Strong experience with at least one cloud platform (AWS, Azure, GCP), including expertise in IAM, VPC networking, security groups, and cloud security tools (e.g., GuardDuty, Security Hub, CloudTrail)

Coding/Automation:

• Proficiency in at least one programming language (we use Golang but are language agnostic when it comes to hiring ) and experience with infrastructure-as-code tools (Terraform, CloudFormation, Ansible) to automate security configurations and processes

Linux and Networking

• Understanding of the underlying Linux and networking concepts, including low-level fundamentals, and how they work together in complex systems

Communication and Leadership Skills:

• Strong ability to explain complex security concepts to both technical and non-technical teams. Ability to lead a small technical team and ensure success both meeting the team goals as well as personal growth for all team members

• 5-7 years relevant experience working in a Customer Success, Account Management, or similar customer-focused role
• 4 + years Experience with large-scale, technologically sophisticated accounts and/or Enterprise market customers in a fast paced SaaS environment
• 2+ years of technical product experience or education
• Bachelor's degree, technical degree preferred
• A mind for technology! We’ll teach you all about MongoDB and databases, but our customers and product are inherently technical and you should have an aptitude and curiosity to learn about those concepts
• Prior exposure to database, cloud and infrastructure technology is a plus
• High levels of organization in your workflows - you understand what it means to be responsible for a customer portfolio and to prioritize your time efficiently
• A passion for partnership and collaboration! You’ll be working with multiple teams on a regular basis (Sales, Marketing, Support, Product, etc) and will help to build the CS “brand” across our entire organization
• Outstanding verbal and written communication skills, with the ability to present to a diverse audience, both internally and externally
• A German speaker is required for this role

• Build active and meaningful relationships with customers, working closely with other MongoDB partners
• Lead new customer and project onboarding meetings, validating and identifying customer needs, potential challenges, and key project timelines
• Promote and encourage implementation of paid MongoDB features across your assigned customer portfolio
• Optimally identify and mitigate risk of churn
• Ensure high customer satisfaction and referenceability
• Help to develop and implement standard methodologies, processes, and tools to continually improve MongoDB’s Customer Success Program

• Risk Mitigator - identifying blockers to success and preventing long term churn
• Personal Trusted Advisor - recommending standard methodologies in order to make the client successful
• Account Strategist - helping MongoDB see where the customer’s business is going
• Business Builder - finding opportunities for your customers to adopt new features and open new use cases