Growth Marketing Specialist jobs at Mongodb in United States, New York

Hands-on experience designing and implementing paid digital programs is a must, ABM experience is required. The right candidate will be a strong program manager, have excellent collaboration and communication skills, and have experience working within paid digital platforms.

This role will be based remotely in New York.

1. Partner with marketers from across the Global Demand Center, Regional Marketing, and Product Marketing to fine-tune existing processes and programs, and design new workflows as needed
2. Act as the digital acquisition team point of contact for global paid digital ABM campaign planning and execution
3. Take lead on the programs you manage by working with our media agency to launch new paid digital campaigns, and communicating key milestones and learnings back to your stakeholders
4. Ensure that we have the right reporting dashboards in place for the programs you oversee, and manage conversations with our Marketing Operations and Analytics teams to design new dashboards as needed
5. Leverage digital platforms and analytics tools to gather data, extract insights, design experiments, and make informed recommendations to help progress your programs
6. Work with your manager to develop budget plans and forecasts, and determine spend allocations across programs

• B2D or B2B marketing experience, ideally in SaaS/Self-Serve. 2+ years of experience in marketing to a technical audience preferred
• 4+ years of experience managing programs across paid digital channels, including experience building ABM digital programs
• Exceptional project management experience, with experience keeping track of multiple projects at once and prioritizing work based on business impact. Experience working with project management tools like Wrike a plus
• Effective communication skills, with experience communicating processes and best practices to stakeholders. Ability to be flexible as needs change across teams and programs
• Critical thinker, with the ability to quickly ascertain cross-functional needs, understand how these needs ladder up to marketing and company objectives, and make informed recommendations to non-analytical audiences
• Direct experience managing campaigns across Meta, LinkedIn, and Google
• Experience working with and managing relationships with digital agencies
• Strong track record of achieving program goals and business objectives

As an Enterprise Account Executive, Growth, you will play a pivotal role in driving the growth and success of MongoDB. You will be responsible for identifying and pursuing new business opportunities within an existing customer base, cultivating relationships with key stakeholders, and ensuring the successful adoption of our solutions.

• Prospect into CTOs, Engineering/IT leaders, and technical end users
• Grow a current base of MongoDB customers by landing new workloads through outbound prospecting
• Manage the full sales cycle for all MongoDB Products & Services
• Develop and execute a strategic territory plan to achieve revenue targets
• Collaborate with the sales ecosystem to drive sales initiatives and partnerships
• Build a sales pipeline in Salesforce and Clari while maximizing prospecting tools such as Sales Navigator, ZoomInfo, Sendoso, and Outreach

• 5+ years of quota-carrying field sales experience with a focus on closing new workloads and expanding accounts
• Demonstrated ability to successfully expand existing accounts and sell horizontally across the organization into different business units
• A proven track record of overachievement and hitting sales targets
• Ability to articulate the business value of complex enterprise technology
• Co-selling with cloud service providers (AWS, GCP and Azure) and large GSIs (Accenture, KPMG, etc) is a plus
• Must live in territory (flexible work model)
• Fluent in English

• Passionate about growing your career in the largest market in software (database)
• Previous Sales Methodology training (e.g. MEDDIC, SPIN, Challenger Sales)
• Familiarity with databases, develops and open source technology a plus

• 6+ years of software engineering experience
• Fluency in TypeScript and JavaScript
• Proficiency in Java, Go, C++/C, or a similar compiled language
• Experience writing database queries and indexes—either document-based or relational
• Experience writing and reviewing technical specs
• Interest in A/B testing or product design
• Familiarity with Kubernetes and container architecture
• Track record of designing, releasing, and monitoring highly complex features
• Experience with on call rotations

• Contribute readable, well-tested, and debuggable code
• Work closely with product management to assess feasibility of upcoming projects and guide long-term roadmap of customer-facing features
• Write scope and technical spec docs for large projects assigned by your manager. Lead small working groups of two or three engineers for these projects
• Provide well-reasoned, thorough review of the team’s code and technical documentation
• Take ownership of a particular domain and make a plan to improve that area
• Offer informal mentorship to entry-level and mid-level engineers
• Participate in our on call rotation shared across all Growth teams

We believe strongly in personal growth and mentorship so your ability to succeed is directly related to your desire to grow.

This role is fully onsite, Monday through Friday, at our New York City headquarters.

Our ideal candidate will have:

• 4+ years of experience in an end-user IT support role, including direct technical support for Executives and VIPs
• Proven ability to deliver white-glove, high-touch service in fast-paced, high-visibility environments
• Hands-on experience with macOS and Windows troubleshooting and administration
• Strong diagnostic and problem-solving skills, particularly with conference room and office AV technology
• Minimum 1 year of experience as a Slack administrator, including application support and integration management
• Proficiency with Jira for project management, including sprint planning, backlog grooming, and task ownership
• Solid understanding of AV VLANs and multicast traffic, with experience working closely with Network teams to resolve AV-related connectivity and performance issues
• Experience with Zoom Room NDI configuration, deployment, and management for high-quality video production and streaming workflows
• Intermediate knowledge of office network infrastructure and endpoint connectivity
• Demonstrated success in supporting and integrating multiple SaaS platforms across an enterprise environment
• Familiarity with AV platforms such as Crestron, Biamp Tesira, and Dante audio networking
• Practical understanding of home office video conferencing and streaming technologies
• Experience delivering AV&C support for corporate events, board meetings, and internal broadcasts
• A proactive mindset with a focus on automation and process improvement
• Strong written and verbal communication skills, able to explain complex technical topics across audiences
• Experience maintaining internal documentation and contributing to scalable self-service resources
• Calm, empathetic, and composed under pressure, with the ability to manage multiple real-time issues
• Familiarity with Zendesk and other ITSM/ticketing systems
• Willingness to travel to domestic and international offices as needed
• Preferred experience with video/audio production for live or hybrid events
• Experience administering Zoom, WebEx, Google Meet, and collaboration platforms such as Lucidsuite
• Bonus: Familiarity with Monday.com, Fellow, and Microsoft Teams administration

• Configure, deploy, and maintain end-user hardware and conference room technology, with a focus on automation and efficiency
• Deliver hands-on, in-person troubleshooting to support employees in maximizing productivity through effective technology use
• Administer and maintain SaaS applications, while building integrations to streamline and automate recurring workflows
• Provide high-touch, white-glove technical support to executives and other VIP stakeholders
• Act as a technical advocate within the organization—conducting training sessions, creating self-service documentation, and promoting best practices
• Ensure seamless interoperability across collaboration tools and platforms to drive efficient and intuitive user experiences
• Participate in on-call rotations and be available for off-hours maintenance, upgrades, or urgent escalations
• Support and manage AV systems for day-to-day use as well as internal events, executive meetings, and company-wide broadcasts
• Serve as the on-site point of contact for AV contractors during office buildouts, refreshes, and technology upgrades
• Maintain accurate and comprehensive documentation of all support activity to inform internal knowledge bases and user guides
• Collaborate closely with the IT Support and Workplace teams to coordinate local meeting logistics and ensure smooth operations
• Provide backup support for general IT troubleshooting and walk-up assistance when needed

The IT AV&C Support Specialist will be successful in this role when they can execute the following strategic tasks/responsibilities:

• Maintain an accelerated personal growth path:
  • In 8 months you’ll be fully up to speed on the services and technologies we deploy and maintain, having the ability to independently handle day to day AV tasks.
  • Within 8 months you’ll be actively developing novel solutions to inefficient processes and problems.
  • By 12 months you’ll be thinking largely in terms of efficiency and have the skills necessary to execute on your ideas. This could mean anything from becoming a Slack Integration Wizard to a Zoom Rooms Guru; your growth path is largely defined by your interests and desires.
• Customer Service: Provide an unparalleled customer experience by offering top-notch technical support, creating easy to follow self service resources, and workflow automations for our colleagues
• Communication: Successfully communicate team challenges and support solutions internally and externally, while having the ability to communicate complex technical issues simply and convincingly to a wide range of audiences
• Research: Collect and analyze feedback from both our internal customers as well as our systems to better understand our clients needs and inform automation/optimization efforts

• Support the career growth of your direct reports through coaching, feedback, and opportunity creation. Model MongoDB’s & while fostering psychological safety, inclusive culture, and accountability
• Lead the delivery of high-impact infrastructure for experimentation, configuration, and 3rd-party integrations. Set realistic and ambitious goals for your team while helping proactively manage scope, dependencies, and risks
• Provide technical design reviews and balance hands-on contributions to complex systems involving A/B testing, data pipelines, feature flags, and partner integrations
• Partner closely with Product, Analytics, Engineering teams, and other stakeholders to help define and drive a roadmap aligned with business outcomes
• Ensure observability, scalability, and maintainability of your team’s systems. Lead retrospectives, support incident response, and cultivate a culture of continuous improvement. Support the team’s 24/7 on-call rotation by being in the escalation path
• Represent your team’s needs and priorities in organization-wide discussions. Foster strong partnerships across engineering, product, and GTM functions
• Hire, onboard, and retain exceptional engineers. Assess team capacity regularly and ensure knowledge sharing and load balancing across the team

• 5+ years of professional software development experience and 3+ years of engineering management or team leadership of >3 engineers
• Expertise in building backend systems in compiled languages (Java, Go, C#) and fluency with frontend technologies (React/TypeScript preferred)
• Solid understanding of distributed systems, data pipelines, and service-oriented architecture
• Track record of delivering complex projects with cross-functional impact
• Proven ability to mentor and grow engineers while holding a high bar for quality and collaboration

• Experience running or building frameworks for large-scale A/B testing
• Familiarity with analytics platforms (e.g. Segment, Amplitude) and data-driven product development
• Proficiency with Kubernetes and cloud-native infrastructure
• Prior work on partner or platform integrations, such as embedding services in cloud provider marketplaces (e.g. Azure, GCP, AWS)
• Strong product intuition and a passion for experimentation infrastructure

You’ll know you’re successful in this role if within:

• 3 months: You’ve earned your team’s trust, started guiding and learning from engineers, and delivered an initial enhancement or fix to our experimentation, configuration, and/or partner integrations systems. You are leading team syncs and retrospectives
• 6 months: You’re leading strategic planning and designing quarterly plans, while unblocking your team on technical and execution challenges. You are leading performance and growth conversations with your reports
• 12+ months: You’ve grown the impact of the team through great hires, informed delegation, and improved engineering practices, while influencing broader direction through your cross-functional partnerships and technical leadership

• Strategic Initiatives: Lead and execute cross-functional programs and partner with senior leadership to identify, evaluate, and communicate opportunities for new GTM initiatives
• Bar-raising Communications: Serve as a trusted advisor and bar-raiser for how product marketing delivers compelling strategy documents to senior leadership, creates messaging that clearly articulates innovation across the portfolio, and effectively enables GTM teams to market and sell our products
• Operational Excellence: Invent and simplify to drive process optimization across teams and stakeholders, scale repeatable mechanisms, and align team output to marketing and company goals

• Deeply understand the business priorities of teams within Portfolio PMM
• Onboard existing processes into your workflows and evaluate them for improvement
• Build working relationships with stakeholders across Product, Sales, and Marketing teams and establish lines of communication and collaboration

• Establish yourself as a trusted advisor who proactively identifies opportunities for operational improvement, proposes solutions, and effectively implements change
• Develop efficient bar-raiser workflows to elevate product messaging, positioning, and narratives across Portfolio PMM teams
• Scale communication and collaboration with stakeholder teams to effectively enable the Marketing, Sales, and GTM organizations

• Implement operational rigor across Portfolio PMM that streamlines processes through self-service and automation
• Independently develop strategy documents, gather feedback from stakeholders, and refine narratives
• Effectively present strategy documents to leadership and lead discussions

• Reinforce a culture of experimentation, high standards, and intellectual honesty across teams
• Serve as a proxy for Portfolio PMM leadership to build consensus, make high-quality decisions, remove blockers, and drive progress
• Deliver results by assembling cross-functional teams to tackle strategic priorities as a steward of the business

• 3-6+ years of experience in product marketing, product management, product communications, or growth marketing roles at SaaS, developer/infrastructure, cloud computing, or high-growth tech businesses
• Proven track record of leading technical product launches with measurable business impact
• Strong communication and presentation skills with the ability to effectively engage with senior leadership
• Exceptional organizational and project management skills with a keen attention to detail
• Demonstrated ability to build and grow strong relationships with cross-functional teams
• Data-driven mindset with the ability to analyze data, dive deep into new areas, and translate insights into actionable recommendations for different audiences
• Proven ability to thrive in a fast-paced, dynamic environment
• Bachelor's degree required

Candidates who do not meet all of the requirements are encouraged to apply.

• Proactively prospect, identify, qualify and develop a sales pipeline through our Global/Regional System Integrators
• Work with our Enterprise Sales team to close business to meet and exceed monthly, quarterly and annual bookings objectives
• Recruit and build strong and effective partner relationships, resulting in growth opportunities
• Own, on behalf of VP - Area Sales, all things partner related
• Manage Partners at an Area level but loop back to Global team
• Participate in our sales enablement trainings, including our comprehensive Sales Bootcamp, sophisticated sales training, and leadership and development programs

• 5+ years field experience of quota-carrying experience in a fast-paced and competitive market with a focus on new business
• 3+ years of quota-carrying experience generating pipeline and selling through Global/Regional System Integrators in a heavy sales matrix model
• Demonstrated ability to articulate the business value of complex enterprise technology
• A track record of overachievement and hitting sales targets
• Skills in building business champions and running a complex sales process
• Previous Sales Methodology training (e.g. MEDDIC, SPIN, Challenger Sales)
• Familiarity with databases, devops and open source technology a plus
• Drive and a competitive nature: Possess a strong desire to be successful
• Skills in managing time and resources; sound approach to qualifying opportunities
• Aptitude to learn quickly and establish credibility. High EQ and self-aware
• Passion to grow your career in the largest market in software (database) and a desire to develop and maintain an in-depth understanding of MongoDB products