Business Tech Support Specialist jobs at Monday in United States, New York
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United States
New York
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8 jobs found
20.11.2024
M
Monday Senior Revenue Operations Manager Mid-Market Business Partne... United States, New York, New York
Collaborate with the Mid-Market segment Leaders to drive data-influenced decisions and segment strategy. Drive cross-departmental growth initiatives to support long-term vision of the segment. Lead Monthly and Quarterly Business Reviews,...
Strong analytical and problem-solving skills with the ability to analyze complex data sets and derive meaningful insights. Collaborating with other teams, such as the business/product analytics team and BI engineering...
Act as a primary point of contact for sales, customer success, and partners. Resolve/elevate all internal system-related issues, such as Salesforce. Create processes/policies where applicable. Document and maintain all processes...
Manage end-to-end (E2E) hiring processes. Plan, initiate, and execute the recruitment workflow. Conduct screening calls, in depth interviews via phone call, video call, and in-person. Partner with hiring managers to...
Handle customer invoicing in our ERP system. Take part in the company’s monthly Order-to-Cash cycle, ensuring timely sales order processing. Process internal requests for customer data changes. Register and reconcile...
Perform in-depth troubleshooting and handle the most complex client inquiries via our main support channels. Manage and solve assigned cases by providing the best support solution given the client needs....
Collaborate with NAM account management and customer success teams to develop targeted marketing programs that drive customer upsell, cross-sell and expansion. Develop C-suite community to build and nurture relationships with...
Collaborate with the Mid-Market segment Leaders to drive data-influenced decisions and segment strategy. Drive cross-departmental growth initiatives to support long-term vision of the segment. Lead Monthly and Quarterly Business Reviews,...
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