Strategic Account Executive - Telecommunications jobs at Microsoft in Taiwan, Taoyuan City

Clearance requirement

• Ability to get clearance for government related technology engagement

Required/minimum qualifications

• Master's or Bachelor' Degree in Computer Science, business, or related field AND 3+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience
• 3+ years of working experience in public safety and defense or public sector

This role requires an experienced professional who thrives in complex environments, canneeds, and consistently delivers with discretion, judgment, and professionalism.

This is more than an administrative role

• 5+ years Administrative, Business Support, or customer service experience in an environment with an emphasis on scheduling meetings/events, travel management, and administration work for executive/upper-level management
  • OR equivalent experience
• 5+ years experience supporting Director, CVP, and Executive-level leaders within a globally distributed team.
• 3+ years experience reviewing and managing administrative budgets (e.g., for events, morale, travel, training)
• Experience collaborating with a highly geo-diverse team across multiple time zones.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Additional or preferred qualifications

• 10+ years Administrative, Business Support, or customer service experience in an environment with an emphasis on scheduling meetings/events, travel management, and administration work for executive/upper-level management
  • OR equivalent experience
• 10+ years experience supporting Director, CVP, and Executive-level leaders within a globally distributed team.
• Bachelor's Degree in relevant field (e.g., Business Administration, Human Resources [HR], Marketing, Communications, Psychology, Sociology)
  • OR equivalent experience
• 5+ years experience reviewing and managing administrative budgets (e.g., for events, morale, travel, training)
• 2+ years experience serving as mentor to others

Executive Business Administrator ATR-D - The typical base pay range for this role across the U.S. is USD $30.29 - $50.53 per hour. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $41.83 - $57.88 per hour.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

Microsoft will accept applications for the role until

• Provide high-level administrative support to the CVP, including proactive calendar and schedule management, travel coordination, and executive communications.

• effectivenessacross time zones, ensuring alignment on critical business priorities and seamless execution of the rhythm of business (ROB).

• Manage complex headcount, budget, and space planning processes in partnership with finance and business operations teams.

• Serve as a trusted connector across the organization, reinforcing Microsoft’s culture and values.

• challenges, remove barriers, and enable the CVP and leadership team to focus on high-impact decisions.

• Partners with Global Talent Acquisition and hiring managers on recruitment and onboarding. Ensures smooth processes for new hires, interns, and executive onboarding.

• logistics, and outcomes. Leverages resources to deliver efficient, high-quality experiences.

• Oversees purchase orders, expenses, and compliance with Microsoft policies. Acts as interim approver when needed.

• Leads office space management and planning, from desk assignments to large-scale restacks and buildouts, ensuring alignment with organizational needs.

• Actively contributes to the Business Support community by mentoring peers and sharing best practices.

Embody our

• 10+ years of experience in Sales, Partner/Channel development, business development, alliance management in the technology industry
  • Experience articulating technology platform strategy and solutions with a great proficiency
  • Good candidate will be inclusive and collaborative, drive teamwork and cross-team alignment and will have strong relationship management and solution development skills
  • Strong executive presence including communication and presentation skills with a high degree of comfort to large and small audiences.
  • Strategic thinker who drives for impact. Strong candidates with problem solving mentality leveraging internal and/or external resources, conflict resolution, and follow through with partners.
  • Bachelor’s degree required; MBA desired.

• Sales Leadership

• Partner Success

• : Create strategic business objectives and partnership plans, coordinate partner prioritization and growth, ability to set clear goals/timelines for the business to achieve or exceed on revenue/metric targets and drive execution against agreed plans. Demonstrate the ability to make decisions in a fast-paced and rapidly changing environment.

• Focus on Performance Management with partners

Required/minimum qualifications

Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 10+ years experience in technology-related sales or account management OR equivalent experience.

Additional or preferred qualifications

Master's Degree in Business Administration (i.e., MBA), Information Technology, Information Security, or related field AND 8+ years experience in technology-related sales or account management OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 12+ years experience in technology-related sales or account management OR equivalent experience.

6+ years solution or services sales experience.

Sales & Pipeline Management

Sales Strategy

Required/minimum qualifications

As an(AM) focused on Microsoft Advertising, you will enable Microsoft to better serve clients by applying your obsession to what clients care about and need, ensuring our story is valued and understood, and building and maintaining solid trusted-advisor relationships with day-to-day practitioner contacts at advertiser/agency. You will drive both revenue and client satisfaction across MSA’s performance solutions and as a core member of the account team, this opportunity will allow you to focus on driving data-driven optimizations aligned with client needs, executing campaigns and driving solid coordination or internal resources for excellence in execution of core tasks, account transitions, and client account health.

Required Qualifications:

• Master of Business Administration (MBA) Degree in Sales, Marketing, or related field and 2+ years relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising) OR Bachelor's Degree in Sales, Marketing, or related field and 4+ years relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising) OR 6+ years relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising) or equivalent experience.
• 1+ year of experience managing hands-on search advertising campaigns and other performance-based digital marketing campaigns.

Preferred Qualifications:

• Master of Business Administration (MBA) Degree in Sales, Marketing, or related field and 4+ years relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising) OR Bachelor's Degree in Sales, Marketing, or related field AND 5+ years relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising) OR 8+ years relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising) OR equivalent experience.
  
• 2+ years of experience managing hands-on search advertising campaigns and other performance-based digital marketing campaigns.
  
• 2+ years of experience in online media or Search Engine Marketing Sales and Service experience.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:Microsoft will accept applications for the role until October 19, 2025.

• Proactively solicits feedback on additional advertising needs, products, and features and ensures the feedback reaches the right stakeholders internally through relevant channels to gain a further understanding of market needs and client expectations and to drive solutions on behalf of the clients.
• Builds and maintains a solid network of internal and external partner resources to drive opportunities and influence impact for clients. Collaborates with partners to develop and share client plans that support Microsoft business and client needs.
• Establishes oneself as the primary point of contact to address day-to-day inquiries. Engages clients in a proactive manner to address day-to-day questions related to account monitoring (e.g., what to prioritize, managing escalations, billing, compliance requirements, flags, or reactions), managing client needs, and addressing issues.
• Builds and maintains relationships with day-to-day client contacts as a trusted advisor throughout multiple levels.
• Seeks client feedback (both formal and informal) to identify and understand the drivers of satisfaction and understand the drivers of dissatisfaction, determine the root cause of problems, and remove blockers. Establishes recovery action plans to improve the client's overall experience and avoid future instances of dissatisfaction.
• Articulates Microsoft's strategy and other products and services, and educates clients on the Microsoft Advertising platform. Shares knowledge of the search landscape with clients to create a mutually-beneficial business value proposition and executes relevant solutions.
• Adopts Microsoft sales strategies (e.g., Challenger Sale) and handles main objections from clients. Works to overcome obstacles, sell tailored solutions, and secure buy-in and execution.
• Leverages Customer Relationship Management (CRM) tools (e.g., account management, opportunities, tracking, and reporting), other tools (e.g., customized performance dashboards, data, insights), and ad hoc opportunities to identify ways to keep up with account health, increase performance, satisfaction, and upsell opportunities to increase revenue.
• Collaborates with internal partners and peers to develop and implement strategies to identify and maximize upselling opportunities through value-proposition presentations and/or to help Account Executives accelerate the closing of deals.
• Proactively researches information about clients' advertising needs (e.g., advertising key performance indicators [KPIs]) to learn more about their competition and market trends. Identifies opportunities to drive optimizations and new solutions based on clients' advertising strategies.
• Presents tailored solutions based on clients' insights.
• Maintains knowledge of emerging industry trends beyond a singular product as well as of technology and key performance indicators (KPIs).
• Leverages competitive trends and shares knowledge with others as a subject matter expert.
• Embody and promote Microsoft’s and .

The qualified candidate is a qualified negotiator with proficient strategic thinking, and the ability to simplify complex legal and commercial constructs. Collaboration, adaptability, and a deep understanding of Microsoft Services and licensing programs are key to thriving in this role.

Minimum Qualifications:

• Bachelor's Degree in Business Management, Information Technology, Law, Marketing, Finance, Communication, Education (or equivalent) or related field AND 3+ years sales and negotiation experience or related work or internship experience
  • OR 5+ years sales and negotiation experience
  • OR equivalent experience.

• 3+ years of experience with deal strategy, deal execution and contractual negotiations.
• 3+ years of experience in Customer Facing Commercials and Presenting to C-Level Executives.

Additional or preferred qualifications

• Master's Degree in Business Management, Information Technology, Law, Marketing (or equivalent) AND 4+ years sales and negotiation experience or related work
  • OR Bachelor's Degree in Business Management, Information Technology, Law, Marketing, Finance, Communication, Education (or equivalent) or related field AND 5+ years sales and negotiation experience or related work or internship experience
  • OR 7+ years sales and negotiation experience
  • OR equivalent experience.
• 5+ years of experience with deal strategy, deal execution and contractual negotiations.
• 5+ years of experience in Customer Facing Commercials and Presenting to C-Level Executives.
• Proven track record of proficiency in Business to Business (B2B) Commercial sales.
• Able to make suitable choices for the customer based on their commercial strategic needs.
• Strategic, long-term thinkers able to analyze data to identify trends, risks and opportunities.
• Knowledge of Microsoft Commercial Agreement, Licensing, and Operational Experience.

- The typical base pay range for this role across the
USD $113,400 - $164,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

Microsoft will accept applications for the role until

are responsible for the following:

Deal Making:

• Lead internal and external sales and management teams through commercial construct optimizing for the right level of investment and customization. Optimize deal customization leveraging price and non-price concessions.

• Identify business opportunities which vary based on deal lifecycle and artificial intelligence (AI). Take relevant steps to make sure deal execution is proficient.

• Creates and manages commercial plan/contributes to account plan for strategic accounts by mapping out how to maximize qualified medium in size/scope or complex commercial opportunity for the account.

• Analyzes customer commercial opportunity history, inclusive of discounts, concessions, and consumptions for territory. Anticipates and verifies upcoming renewals as appropriate.

Compliance:

• Drives adherence to commercial solutions policy for commercial deal execution, and coaches sales team to ensure compliance.

• Actively and promptly raises compliance issues; drives a culture of compliance through deal execution and related parts of Microsoft policies.
• Assesses and analyzes deals for risks related to profitability, legal issues, and contracting. Coaches’ others on assessment and escalation of risk.

Negotiation:

• Define, negotiate complex commercial terms and lead the strategy for the negotiation approach by engaging with stakeholders.

• Partners with leaders when negotiating complex commercial terms in collaboration with the account team and deal manager. Understands stakeholders (priority). Leverages formal negotiation strategies and identifies important factors for successfully negotiating (e.g., anticipates potential vulnerabilities, understands customer measurement of value in order to craft solutions to meet those needs and defines fallback positions).

• Consults with leaders on rhythm of negotiation team planning and reporting to stakeholders. Utilizes the strategy for the negotiation approach by engaging with experienced stakeholders internally and externally. Drives accountability for negotiation outcome(s).

Collaboration

• Develop trusted relationships with key customer stakeholders, partners, Account Team in order to help our customers deliver their business goals and achieve Microsoft revenue targets.

• Leads collaboration with sellers and stakeholders to achieve revenue targets. Leverages critical resources (e.g., deal desk, sales support, operations, partners, finance) to drive business outcomes.

• In-depth and strategic understanding of Microsoft licensing programs and contracting.

Proactive Engagement:

• Proactively engages with others to align commercial strategy to customer needs. Applies knowledge of expected outcomes to determine how commercial licensing/contracting should be changed to meet customer needs.

• Drives accountability in resolving cross-functional issues to successful conclusion. Fosters overall proficiency by driving proficient team collaboration.

Other

• Embody our and